Support Accountant

Search are delighted to be supporting the recruitment of a Support Accountant for our award-winning client\’s Edinburgh office with hybrid working. If you\’re a Bookkeeper, Accounts Assistant or Accountant with strong interpersonal skills and a desire to be part of a supportive team and company that values work-life balance, you\’d be encouraged to apply.
Key Responsibilities:
* Serving as the initial point of contact for our customers through phone, email, and online chat, and addressing their queries accurately and promptly.
* Conducting training sessions for customers via outbound calls, including those on a free trial and subscribers seeking additional training.
* Proactively reaching out to users to offer assistance.
* Supporting potential customers by providing the information they need to make informed decisions about our product.
* Collaborating with product teams to test new features or enhancements to existing functionalities.
Skills and experience you\’ll ideally have:
* Practical accounting experience (payroll, VAT, Self Assessment).
* Strong knowledge of accounting processes.
* Tech-savvy and computer-literate.
* Awareness of bookkeeping and accounting software.
* Excellent interpersonal skills.
What\’s in it for you:
* A salary range of £28k – £33k per annum.
* Study support and opportunities for development.
* Generous leave allowance.
* Flexible/hybrid working options.
* Private health care and life assurance.
If you\’d like to apply or find out more, please submit your CV at the earliest opportunity and/or get in touch at
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

• We prioritise your well-being with a comprehensive range of benefits designed to support you both personally and professionally.
• We prioritise your well-being with a comprehensive range of benefits designed to support you both personally and professionally.
• We prioritise your well-being with a comprehensive range of benefits designed to support you both personally and professionally.
• We prioritise your well-being with a comprehensive range of benefits designed to support you both personally and professionally.

#J-18808-Ljbffr