At a Glance
- Tasks: Assist customers with inquiries and provide top-notch service in a fast-paced environment.
- Company: Join a dynamic team in the heart of Manchester's Northern Quarter.
- Benefits: Earn £12.71 per hour while gaining valuable customer service experience.
- Other info: Full commitment needed from 14th to 28th September 2026.
- Why this job: Perfect for those who love engaging with people and thrive under pressure.
- Qualifications: Strong communication skills and a friendly, professional attitude required.
The predicted salary is between 12.71 - 12.71 £ per hour.
Location: Manchester, M1 - Northern Quarter
Working Arrangement: Fully onsite
Pay Rate: £12.71 per hour
Assignment: 14th September - 28th September 2026
Hours: Shifts between 9:00am - 8:00pm, Monday-Sunday
About the Role
We are currently recruiting for Inbound Customer Service Advisors to join our team on a 2-week temporary assignment based in Manchester city centre. This is a great opportunity for someone who enjoys speaking with customers, providing excellent service and working in a fast-paced environment. The role will involve handling inbound telephone enquiries, assisting customers with their queries and ensuring a professional and positive customer experience.
About You
- Have excellent communication and customer service skills
- Are confident speaking to customers over the telephone
- Are comfortable working in a busy, fast-paced environment
- Are reliable, professional and approachable
- Can work fully onsite in Manchester city centre
- Must be available to work weekends
- Must be available for the full assignment from 14th-28th September 2026
- Must have no pre-booked holidays or days off during the assignment
Important Availability
Due to the temporary nature of this assignment, full availability is essential. You must be able to commit to the full period of: 14th September - 28th September 2026. Unfortunately, candidates with holidays or other planned time off during these dates will not be considered.
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Temporary Customer Advisor in Manchester employer: Search Consultancy
Search Consultancy is an excellent employer, offering competitive hourly rates and weekly pay for the Finishing Groundworker role in Cheadle. Our work culture prioritises safety and collaboration, ensuring that employees thrive in a supportive environment while contributing to high-quality projects. With ongoing work opportunities and a commitment to employee growth, we provide a rewarding experience for those looking to advance their careers in construction.
StudySmarter Expert Advice🤫
We think this is how you could land Temporary Customer Advisor in Manchester
✨Get Social with Customer Support Communities
Join customer support groups on platforms like Facebook or Reddit. They often share job openings or temp opportunities. Engaging with these communities can help you learn more about the specific skills and experiences employers are looking for, plus you'll meet folks who might know about openings at companies like Search Consultancy.
✨Leverage Seasonal Hiring Trends
Since customer support roles can spike during busy seasons (think holidays and sales periods), keep an eye out for timelines when companies ramp up hiring. Make sure to apply early and stay active; sending a quick follow-up a week after applying can show your enthusiasm for the role.
✨Flex Your Communication Skills
In customer support, communication is key! Prepare for hypothetical scenarios that test your problem-solving and customer interaction skills. Practising answers to common role-play questions can really help you shine in interviews—trust us, it makes a difference!
✨Make the Most of Job Boards
Use industry-specific job boards like Glassdoor or Indeed to find temporary roles. Don’t forget to set up alerts for customer support positions at companies like Search Consultancy. The earlier you apply, the better your chances, so keep your finger on the pulse!
We think you need these skills to ace Temporary Customer Advisor in Manchester
Some tips for your application 🫡
Highlight Your Communication Skills:In customer support, top-notch communication is key. Make sure your CV showcases any previous experience where you’ve had to clearly convey information or resolve issues. If you’ve handled customer queries via email or chat, mention it! Let’s see those strong verbal and written skills shine through.
Showcase Problem-Solving Experience:Employers love to see how you've handled tricky situations. Include examples in your application where you’ve tackled customer concerns or had to think on your feet. It's all about proving you can keep cool under pressure and find solutions—something super important in a temporary customer support role!
Tailor Your Approach for Temporary Roles:Since this is a temporary gig, make sure your cover letter emphasises your flexibility and eagerness to dive right in. Mention that you're ready to hit the ground running and are adaptable to new tools or systems—this shows that you understand the urgency often needed in temporary positions.
Proof of Customer Satisfaction:If you’ve got any quantifiable achievements from past customer support roles, like improved customer satisfaction scores or successful project completions, make sure to include them. Numbers speak volumes! This not only shows your capability but also gives us a reason to believe you'll bring that same success to Search Consultancy.
How to prepare for a job interview at Search Consultancy
✨Master the Customer Interaction Game
In customer support, we need to showcase our people skills. Prepare for role-playing scenarios where you'll demonstrate how to handle difficult customers or resolve complaints. Think about the types of issues common in Search Consultancy's industry and how you can respond empathetically and effectively!
✨Know Your Products Inside Out
For a temporary role, it's crucial to familiarize yourself with the products or services Search Consultancy offers. Brush up on key features, common issues, and FAQs. This knowledge will enable you to respond quickly and confidently to customer queries, showing you’re ready to jump in at a moment’s notice!
✨Flexibility is Key - Emphasise Your Adaptability!
Since this is a temporary role, we're looking to convey how quickly we can adapt to new systems or processes. Be ready to share examples of how you've quickly learned new tools or adjusted to changing environments in past roles. Show them you're the go-to person when the pressure's on!
✨Prepare for Quick Conversational Q&A
You might face a rapid-fire round of questions about customer service principles or how you'd handle specific situations. To ace this, think through different customer scenarios ahead of time, and practice your responses to ensure they're concise and impactful. The aim is to demonstrate your quick thinking and problem-solving skills!
