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- Tasks: Manage customer enquiries and support the team with admin tasks in a busy office.
- Company: Join a friendly team in the construction and housebuilding sector.
- Benefits: Enjoy competitive pay, 33 days leave, and training opportunities.
- Why this job: Make a difference by helping customers and keeping things organised.
- Qualifications: Experience in construction, strong communication, and organisation skills required.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 24000 - 36000 £ per year.
Location: Central Scotland (outside Glasgow) • 2 Days Hybrid
We are looking for a friendly and organised Customer Care Administrator to join our team within the construction / housebuilding sector. This role is ideal for someone who enjoys helping people, keeping things organised, and working in a busy office environment.
Responsibilities
- Answering and managing customer care enquiries
- Logging issues and arranging repairs with contractors
- Chasing updates and making sure jobs are completed on time
- Keeping records up to date
- Supporting the customer care team with general admin tasks
Qualifications
- Must have experience working with a builder or within construction / housebuilding
- Good communication skills and a friendly manner
- Strong organisation and attention to detail
- Comfortable using Microsoft Office (Outlook, Word, Excel)
- Previous office or admin experience
Benefits
- Competitive pay
- 33 days annual leave (pro rata)
- Company pension
- Cycle to work scheme
- Discounted gym membership
- Training and development opportunities
If you have worked in a construction or housebuilding environment and enjoy customer-focused admin work, I would love to hear from you.
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Customer Care Administrator in Glasgow employer: Search Consultancy
Contact Detail:
Search Consultancy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Care Administrator in Glasgow
✨Tip Number 1
Network like a pro! Reach out to your connections in the construction and housebuilding sector. Let them know you're on the lookout for a Customer Care Administrator role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research common questions for customer care roles and practice your answers. Highlight your experience in construction and your knack for organisation. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Show off your skills! If you’ve got experience with Microsoft Office, make sure to mention it during interviews. Bring examples of how you've used these tools to keep things organised and efficient in previous roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Don’t miss out on this opportunity!
We think you need these skills to ace Customer Care Administrator in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the construction or housebuilding sector. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your relevant experience!
Craft a Friendly Cover Letter: Your cover letter is your chance to show off your personality! Keep it friendly and organised, just like the role we’re hiring for. Let us know why you’re excited about the position and how you can contribute to our team.
Show Off Your Communication Skills: Since this role involves managing customer care enquiries, make sure your application reflects your strong communication skills. Use clear and concise language, and don’t forget to proofread for any typos!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Search Consultancy
✨Know Your Stuff
Make sure you brush up on your knowledge of the construction and housebuilding sector. Familiarise yourself with common customer care issues in this field, as well as any relevant terminology. This will show that you're not just a friendly face but also someone who understands the industry.
✨Show Off Your Organisational Skills
Since the role requires strong organisation, be prepared to discuss how you've managed multiple tasks in previous jobs. Bring examples of how you kept records up to date or handled customer enquiries efficiently. This will demonstrate your ability to thrive in a busy office environment.
✨Practice Your Communication
As a Customer Care Administrator, communication is key. Practise answering common interview questions in a friendly and clear manner. You might even want to role-play with a friend to get comfortable with discussing how you would handle customer queries and issues.
✨Get Familiar with Microsoft Office
Since you'll be using Microsoft Office tools like Outlook, Word, and Excel, it’s a good idea to brush up on these applications. If you can, prepare a few examples of how you've used these tools in past roles to streamline processes or improve communication.
