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- Tasks: Lead a team to enhance customer service and manage complex queries.
- Company: Dynamic recruitment agency in the vibrant lighting industry.
- Benefits: Competitive salary, growth opportunities, and a collaborative work environment.
- Why this job: Make a real difference in customer experiences while developing your leadership skills.
- Qualifications: Strong IT and Excel skills, with proven leadership experience.
The predicted salary is between 35000 - 40000 £ per year.
A recruitment agency is seeking a Sales Office & Customer Service Manager in Manchester. The ideal candidate will lead a team of representatives, manage complex customer queries, and enhance service delivery. Strong IT and Excel skills are essential, along with proven leadership abilities.
The role offers a salary of £35,000-£40,000 and opportunities for growth in a collaborative environment, supporting exceptional customer experiences in the lighting industry.
Customer Experience & Sales Operations Manager in Manchester employer: Search Consultancy Ltd
Contact Detail:
Search Consultancy Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience & Sales Operations Manager in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the lighting industry or those who work at the company you're eyeing. A friendly chat can open doors and give you insider info that could set you apart.
✨Tip Number 2
Show off your leadership skills! During interviews, share specific examples of how you've led teams or tackled complex customer queries. We want to see how you can enhance service delivery!
✨Tip Number 3
Brush up on your IT and Excel skills! If you can demonstrate your proficiency with real-life examples, it’ll show you’re ready to hit the ground running in this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Customer Experience & Sales Operations Manager in Manchester
Some tips for your application 🫡
Show Off Your Leadership Skills: When you're writing your application, make sure to highlight your leadership experience. We want to see how you've successfully managed teams and tackled complex customer queries in the past.
Be Specific About Your IT Skills: Since strong IT and Excel skills are a must for this role, don’t just say you’re good with tech. Give us examples of how you've used these skills to improve service delivery or solve problems.
Tailor Your Application: Make your application stand out by tailoring it to the job description. Use keywords from the posting and relate your experiences directly to the responsibilities mentioned. We love seeing that effort!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at Search Consultancy Ltd
✨Know Your Customer Experience
Make sure you understand the ins and outs of customer experience in the lighting industry. Research common customer queries and think about how you would handle them. This will show your potential employer that you're not just familiar with the role, but also passionate about enhancing service delivery.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific challenges you faced and how you motivated your team to overcome them. This will demonstrate your proven leadership abilities and your capability to manage a team effectively.
✨Excel at Excel
Since strong IT and Excel skills are essential for this role, brush up on your Excel knowledge before the interview. Be ready to discuss how you've used Excel in previous roles to analyse data or improve processes. You might even want to prepare a few examples of reports or dashboards you've created.
✨Ask Insightful Questions
Prepare thoughtful questions to ask during the interview. Inquire about the company's approach to customer service and how they measure success in this area. This shows that you're genuinely interested in the role and eager to contribute to the team's success.
