Customer Service Advisor - Start Date: ASAP Location: Leeds (LS3) Salary: £28,000 per annum Hours: Monday to Friday (alternating shifts: 8am-4.30pm one week and 9.30am-6pm the next) plus 1 in 4 Saturday mornings from home Contract: Permanent Requirements: Successful DBS check required Are you a confident communicator with a passion for delivering excellent customer service? Do you enjoy helping people, solving problems, and working in a busy, fast-paced environment? I'm currently recruiting for a Customer Service Advisor on behalf of an established business based in the Leeds area. This is a fantastic opportunity to join a professional and supportive team, offering a permanent position, competitive salary and the chance to develop your skills within a customer-focused environment. The Role: As a Customer Service Advisor, you'll be responsible for delivering a high standard of customer service, acting as a key point of contact and ensuring customer enquiries are handled efficiently and professionally. Your responsibilities will include: Handling incoming customer enquiries via telephone and other communication channels Providing accurate information and resolving customer queries Managing customer requests and following up where necessary Updating internal systems and maintaining accurate records Liaising with colleagues and other departments to ensure a smooth customer experience Dealing with any issues in a professional and proactive manner About You: We're looking for someone who is approachable, organised and confident communicating with a variety of people. Previous customer service experience would be advantageous, although a positive attitude and willingness to learn are equally important. Key qualities we're looking for: Excellent communication and interpersonal skills A professional and confident telephone manner Strong organisational skills and attention to detail A proactive approach to problem-solving Ability to work independently and as part of a team Good IT skills and confidence using internal systems Flexibility to work the rotating shift pattern and occasional Saturday mornings What You'll Get: Permanent employment from the outset Competitive annual salary of £28,000 Monday to Friday working pattern, with 1 in 4 Saturday mornings worked from home Alternating shifts to provide a structured working week Opportunity to develop within an established business Supportive working environment Important Requirement: Applicants must be able to successfully pass a DBS check as part of the recruitment process. Interested? If this sounds like the right opportunity for you, apply now or get in touch to find out more. This is a great opportunity to secure a permanent position with a competitive salary and join a business where you can develop and progress. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
Customer Service Admin in Leeds employer: Search Consultancy Ltd
Join a leading main contractor in Kendal, where you will be part of a dynamic and supportive work environment that values reliability and hard work. With competitive pay rates and the potential for ongoing employment, this role offers not just a job but a pathway to growth within a reputable company committed to health and safety. Experience the satisfaction of contributing to high-profile projects while working alongside skilled professionals in a fast-paced setting.
