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- Tasks: Manage customer enquiries and orders while delivering outstanding service.
- Company: Exciting company in Speke with a dynamic team culture.
- Benefits: £27,000 salary, annual bonus, and supportive work environment.
- Why this job: Join a growing team and make a real impact on customer satisfaction.
- Qualifications: Strong communication skills and experience in sales order processing.
- Other info: Monday to Friday hours with no weekends!
The predicted salary is between 27000 - 37800 £ per year.
An exciting company based in Speke are looking for a dynamic and experienced Sales Administrator to join their busy and fast paced team due to growth. This role is responsible for maintaining relationships and managing the order process for a new and existing customer base.
The successful candidate will be responsible for taking day to day enquiries and orders on the phone and through email, whilst managing their own portfolio of customer's specific needs, all designed to give the best service to our customers starting at the point of order.
Key Responsibilities- Act as the first point of contact for customer enquiries via phone and email.
- Manage your own portfolio of customers, ensuring their specific needs are met.
- Prepare and submit accurate quotations, and follow up to secure orders.
- Process orders efficiently and maintain accurate records.
- Provide basic technical support and product knowledge to customers.
- Deliver outstanding customer service at every stage of the process.
- Strong written and verbal communication skills.
- Positive 'can-do' attitude.
- Ability to communicate effectively at all levels.
- Administrative Skills - Confident and able to work with Microsoft packages such as Outlook and Excel.
- Previous experience within a sales order processing role.
- A basic salary of £27,000 a year plus an annual company bonus.
- A supportive team environment with opportunities for growth.
- Monday to Friday working hours - no weekends!
If you’re interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
Sales Administrator in Knowsley employer: Search Consultancy Ltd
Contact Detail:
Search Consultancy Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator in Knowsley
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be handling customer enquiries, it's crucial to demonstrate your ability to communicate clearly and effectively. Try role-playing with a friend or family member to build your confidence.
✨Tip Number 3
Prepare some questions to ask during the interview. This shows that you're engaged and eager to learn more about the role and the company. Think about what you want to know regarding their sales processes or team dynamics.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can leave a lasting impression and keep you on their radar. Plus, it’s a great opportunity to reiterate your enthusiasm for the Sales Administrator position.
We think you need these skills to ace Sales Administrator in Knowsley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience as a Sales Administrator. Use keywords from the job description to show we’re looking for someone just like you!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Share why you’re excited about this role and how your skills can help us deliver outstanding customer service.
Show Off Your Communication Skills: Since strong written communication is key, ensure your application is clear and free of errors. We want to see your positive 'can-do' attitude right from the start!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and get you one step closer to joining our dynamic team.
How to prepare for a job interview at Search Consultancy Ltd
✨Know Your Customer Service Basics
Since the role involves being the first point of contact for customer enquiries, brush up on your customer service skills. Think about how you would handle different types of customer interactions and be ready to share examples from your past experiences.
✨Show Off Your Admin Skills
Make sure you’re comfortable with Microsoft Outlook and Excel, as these are key tools for the job. During the interview, mention any specific tasks you've handled using these applications, like managing spreadsheets or processing orders, to demonstrate your proficiency.
✨Prepare for Technical Questions
You’ll need to provide basic technical support and product knowledge, so do some research on the company’s products. Be prepared to answer questions about how you would assist customers with their queries and showcase your ability to learn quickly.
✨Exude a Positive Attitude
A 'can-do' attitude is essential for this role. During the interview, maintain a positive demeanour and express your enthusiasm for the position. Share stories that highlight your proactive approach to challenges and how you’ve gone above and beyond for customers in the past.
