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- Tasks: Manage customer journeys and provide exceptional service in both French and English.
- Company: Leading international company with a focus on customer experience.
- Benefits: Competitive salary of £27,000 and opportunities for career growth.
- Why this job: Join a dynamic team and make a real impact on customer satisfaction.
- Qualifications: Fluency in French and English, plus strong communication skills.
- Other info: Full-time role with a supportive and expanding team environment.
The predicted salary is between 16200 - 19800 £ per year.
A leading international company in South Lanarkshire is seeking a full-time French Speaking Customer Service Advisor to join their expanding team. The successful candidate will be responsible for managing customer journeys, ensuring exceptional service, and processing inquiries related to orders and delivery.
Excellent fluency in both French and English is essential, along with strong communication and teamwork skills. This role offers a competitive salary of £27,000 and the opportunity to provide a 5-star customer experience.
French-Speaking Customer Experience Advisor in Glasgow employer: Search Consultancy Ltd
Contact Detail:
Search Consultancy Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land French-Speaking Customer Experience Advisor in Glasgow
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at the company you're eyeing. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Practice your language skills! Since this role requires fluency in both French and English, brush up on your conversational skills. Try role-playing customer scenarios with a friend to build confidence.
✨Tip Number 3
Show off your customer service skills! During interviews, share specific examples of how you've gone above and beyond for customers. We want to see that 5-star service mentality shining through!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace French-Speaking Customer Experience Advisor in Glasgow
Some tips for your application 🫡
Show Off Your Language Skills: Since this role is all about providing top-notch service in both French and English, make sure to highlight your fluency in both languages. Use examples from your past experiences where you’ve successfully communicated with customers in these languages.
Tailor Your Application: We want to see how you fit into our team! Take a moment to customise your CV and cover letter to reflect the skills and experiences that align with the job description. Mention your teamwork abilities and any relevant customer service experience.
Be Personable: When writing your application, let your personality shine through! We’re looking for someone who can connect with customers, so don’t be afraid to show us your friendly side. A warm tone can make a big difference.
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application and can consider you for this exciting opportunity!
How to prepare for a job interview at Search Consultancy Ltd
✨Brush Up on Your Language Skills
Since this role requires excellent fluency in both French and English, make sure to practice speaking and writing in both languages. Prepare to answer questions in French during the interview to showcase your language skills.
✨Know the Company Inside Out
Research the company’s values, mission, and recent news. Understanding their customer service philosophy will help you align your answers with what they’re looking for, showing that you’re genuinely interested in being part of their team.
✨Prepare for Customer Scenarios
Think about common customer service scenarios you might face in this role. Be ready to discuss how you would handle difficult situations or ensure a 5-star experience for customers. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Showcase Your Teamwork Skills
This position emphasises strong communication and teamwork. Prepare examples from your past experiences where you successfully collaborated with others to achieve a goal. Highlighting your ability to work well in a team will make you stand out.
