At a Glance
- Tasks: Support the sales team and manage customer relationships in a busy environment.
- Company: Join an award-winning organisation with a vibrant sales department.
- Benefits: Earn £14.45 per hour with flexible working hours and potential for long-term opportunities.
- Other info: Immediate start available; must be able to commute to Hillington.
- Why this job: Kickstart your career in sales administration and make a real impact.
- Qualifications: Experience in sales administration and strong customer service skills required.
Search Consultancy are currently recruiting for our client, an award winning organisation in their field who are looking to add a Customer Sales Administrator to their busy sales department, on an ongoing temporary basis. My client is based in Hillington and ideally you will have your own car or live locally to allow you to travel easily to the area.
You must have experience of working as a Sales Administrator as you will be expected to support the sales team and be able to hit the ground running with minimal supervision. The salary for this position will be £14.45 per hour. You will work Monday - Thursday 8am - 4:45pm and Friday 8am - 12:30pm. You must be available to start immediately. This is a long term temporary contract, with scope for long term opportunities.
Duties and Responsibilities will include:
- Representing the company in a professional and competent manner at all times and develop strong working relationships with colleagues and clients.
- Prepare and review quotations, ensuring pricing and margins are aligned with agreed commercial parameters to support successful business opportunities.
- Provide effective administrative and customer service support to the Field Sales team, helping to maintain a consistent and professional customer experience.
- Coordinate and manage customer satisfaction surveys, reviewing feedback and supporting appropriate follow-up actions.
- Maintain accurate and up-to-date customer and order information, ensuring a high level of attention to detail throughout the order process.
- Keeping clients up to date with delivery status.
To be considered you must:
- Have strong sales administration/ customer service support skills.
- Be available immediately.
- Be a competent user of all Microsoft packages including Excel.
- Have experience of dealing with customers via telephone and email.
- Be commutable to Hillington either by car or use of public transport within a reasonable time.
If you have the relevant experience and are available immediately please apply by submitting your CV or email Alice at the Glasgow office.
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Customer Sales Administrator - Hillington in Glasgow employer: Search Consultancy Ltd
Join an award-winning organisation in Hillington as a Customer Sales Administrator, where you will thrive in a supportive and dynamic work environment. With a focus on employee growth and development, this role offers long-term opportunities and the chance to make a meaningful impact within a busy sales department. Enjoy a competitive hourly rate and a culture that values professionalism and strong relationships with both colleagues and clients.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Sales Administrator - Hillington in Glasgow
✨Get Social with Customer Support Communities
Join customer support groups on platforms like Facebook or Reddit. They often share job openings or temp opportunities. Engaging with these communities can help you learn more about the specific skills and experiences employers are looking for, plus you'll meet folks who might know about openings at companies like Search Consultancy Ltd.
✨Leverage Seasonal Hiring Trends
Since customer support roles can spike during busy seasons (think holidays and sales periods), keep an eye out for timelines when companies ramp up hiring. Make sure to apply early and stay active; sending a quick follow-up a week after applying can show your enthusiasm for the role.
✨Flex Your Communication Skills
In customer support, communication is key! Prepare for hypothetical scenarios that test your problem-solving and customer interaction skills. Practising answers to common role-play questions can really help you shine in interviews—trust us, it makes a difference!
✨Make the Most of Job Boards
Use industry-specific job boards like Glassdoor or Indeed to find temporary roles. Don’t forget to set up alerts for customer support positions at companies like Search Consultancy Ltd. The earlier you apply, the better your chances, so keep your finger on the pulse!
We think you need these skills to ace Customer Sales Administrator - Hillington in Glasgow
Some tips for your application 🫡
Highlight Your Communication Skills:In customer support, top-notch communication is key. Make sure your CV showcases any previous experience where you’ve had to clearly convey information or resolve issues. If you’ve handled customer queries via email or chat, mention it! Let’s see those strong verbal and written skills shine through.
Showcase Problem-Solving Experience:Employers love to see how you've handled tricky situations. Include examples in your application where you’ve tackled customer concerns or had to think on your feet. It's all about proving you can keep cool under pressure and find solutions—something super important in a temporary customer support role!
Tailor Your Approach for Temporary Roles:Since this is a temporary gig, make sure your cover letter emphasises your flexibility and eagerness to dive right in. Mention that you're ready to hit the ground running and are adaptable to new tools or systems—this shows that you understand the urgency often needed in temporary positions.
Proof of Customer Satisfaction:If you’ve got any quantifiable achievements from past customer support roles, like improved customer satisfaction scores or successful project completions, make sure to include them. Numbers speak volumes! This not only shows your capability but also gives us a reason to believe you'll bring that same success to Search Consultancy Ltd.
How to prepare for a job interview at Search Consultancy Ltd
✨Master the Customer Interaction Game
In customer support, we need to showcase our people skills. Prepare for role-playing scenarios where you'll demonstrate how to handle difficult customers or resolve complaints. Think about the types of issues common in Search Consultancy Ltd's industry and how you can respond empathetically and effectively!
✨Know Your Products Inside Out
For a temporary role, it's crucial to familiarize yourself with the products or services Search Consultancy Ltd offers. Brush up on key features, common issues, and FAQs. This knowledge will enable you to respond quickly and confidently to customer queries, showing you’re ready to jump in at a moment’s notice!
✨Flexibility is Key - Emphasise Your Adaptability!
Since this is a temporary role, we're looking to convey how quickly we can adapt to new systems or processes. Be ready to share examples of how you've quickly learned new tools or adjusted to changing environments in past roles. Show them you're the go-to person when the pressure's on!
✨Prepare for Quick Conversational Q&A
You might face a rapid-fire round of questions about customer service principles or how you'd handle specific situations. To ace this, think through different customer scenarios ahead of time, and practice your responses to ensure they're concise and impactful. The aim is to demonstrate your quick thinking and problem-solving skills!
