French Speaking Customer Service Advisor
French Speaking Customer Service Advisor

French Speaking Customer Service Advisor

Full-Time 25800 - 25800 £ / year (est.) No home office possible
S

At a Glance

  • Tasks: Manage customer accounts and provide top-notch service in a fast-paced environment.
  • Company: Join a global leader in customer service with a friendly culture.
  • Benefits: Competitive salary, full-time hours, and opportunities for career growth.
  • Why this job: Be the hero who makes customers smile and solves their problems.
  • Qualifications: Fluent in French, great communication skills, and a knack for problem-solving.
  • Other info: Inclusive workplace that values diversity and teamwork.

The predicted salary is between 25800 - 25800 £ per year.

Fluent in French? Love solving problems and making people smile? This is your chance to turn your talent into a career you'll love.

We're looking for someone who thrives in a fast-paced environment and knows how to keep things running smoothly. Join a global leader and become the friendly voice that makes every customer interaction feel effortless.

What You’ll Do

  • Be the Hero: Manage customer accounts and keep everything on track.
  • Stay Cool: Handle high-volume calls without breaking a sweat.
  • Build Bridges: Connect with carriers and customers like a pro.
  • Deliver the Wow: Go above and beyond to make customers happy.
  • Solve Puzzles: Tackle challenges head-on and find smart solutions.
  • Make It Happen: Provide quotes, arrange bookings, and process payments accurately.
  • Juggle Like a Champ: Multitask with ease using top-notch tools.
  • Show Your Style: Represent the brand with confidence and professionalism.

What We’re Looking For

  • Great Communicator: Clear, confident, and friendly in every interaction.
  • Adaptable: You roll with the punches and thrive on change.
  • Detail‑Oriented: Accuracy is your superpower.
  • Reliable: The team can count on you every time.
  • Problem Solver: Quick thinker who loves a challenge.
  • Team Player: Collaboration is your thing.
  • Culturally Aware: Inclusive and respectful in all interactions.
  • Decisive: You make smart choices and keep things moving.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

French Speaking Customer Service Advisor employer: Search Consultancy Ltd

Join a dynamic team in Edinburgh where your French language skills will shine as a French Speaking Customer Service Advisor. We pride ourselves on fostering a supportive work culture that values collaboration and personal growth, offering comprehensive training and development opportunities to help you excel in your career. With competitive salary packages and a commitment to employee well-being, we ensure that every team member feels valued and empowered to make a difference.
S

Contact Detail:

Search Consultancy Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land French Speaking Customer Service Advisor

✨Tip Number 1

Get to know the company before your interview! Research their values, culture, and recent news. This will help you connect with the interviewer and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice your problem-solving skills! Think of examples from your past experiences where you tackled challenges successfully. This will help you shine when they ask about how you handle tough situations.

✨Tip Number 3

Be ready to showcase your communication skills! During the interview, make sure to speak clearly and confidently. Remember, as a Customer Service Advisor, your ability to connect with people is key!

✨Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. And hey, if you’re keen on this role, apply through our website for a smoother process!

We think you need these skills to ace French Speaking Customer Service Advisor

Fluency in French
Customer Account Management
High-Volume Call Handling
Problem-Solving Skills
Multitasking
Attention to Detail
Communication Skills
Reliability
Team Collaboration
Cultural Awareness
Decisiveness
Professionalism

Some tips for your application 🫡

Show Off Your French Skills: Since this role is all about being a French Speaking Customer Service Advisor, make sure to highlight your language skills right from the start. Use clear and confident language in your application to show us you’re the perfect fit!

Be a Problem Solver: We love candidates who can tackle challenges head-on! In your application, share examples of how you've solved problems in the past. This will show us that you’re ready to deliver the wow factor for our customers.

Keep It Professional Yet Friendly: Remember, we want someone who can represent our brand with confidence. So, while you should be professional, don’t forget to let your friendly personality shine through in your written application!

Apply Through Our Website: To make sure your application gets to us quickly and easily, apply directly through our website. It’s the best way to ensure we see your amazing skills and experience right away!

How to prepare for a job interview at Search Consultancy Ltd

✨Brush Up on Your French

Since this role requires fluency in French, make sure to practice your language skills before the interview. Try to engage in conversations or even role-play customer service scenarios in French to showcase your communication abilities.

✨Know the Company Inside Out

Research the company and its values thoroughly. Understand their customer service philosophy and be ready to discuss how you can embody that in your role. This shows your genuine interest and helps you connect with the interviewers.

✨Prepare for Problem-Solving Questions

Expect questions that assess your problem-solving skills. Think of specific examples from your past experiences where you successfully resolved issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.

✨Showcase Your Multitasking Skills

In a fast-paced environment, multitasking is key. Be prepared to discuss how you manage multiple tasks simultaneously. You could even mention any tools or techniques you use to stay organised and efficient during busy periods.

French Speaking Customer Service Advisor
Search Consultancy Ltd

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

S
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>