We are partnered with an established, growth-focused consumer business seeking a hands‑on Contact Centre Sales & Service Manager. You will own day‑to‑day operations for sales and service, leading around 14 advisors and senior agents to improve conversion, revenue, and customer satisfaction.
The role demands strong leadership, data‑driven improvement, and the introduction of new ways of working, QA frameworks and AI insights, with cross‑department collaboration and continuous development of
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Contact Centre Sales & Service Leader employer: Search Consultancy Ltd
Join a leading main contractor in Kendal, where you will be part of a dynamic and supportive work environment that values reliability and hard work. With competitive pay rates and the potential for ongoing employment, this role offers not just a job but a pathway to growth within a reputable company committed to health and safety. Experience the satisfaction of contributing to high-profile projects while working alongside skilled professionals in a fast-paced setting.
