Customer Service Advisor - start date: Monday 2nd November
Hours: 40 hours per week (Monday to Friday) - 8 hours per day
Contract: Temporary to Permanent
Working Arrangements: Fully onsite initially, then 1 day WFH after training
Opportunity: Long-term employment goal after successful temp period
Are you highly organised, proactive, and confident when speaking with people? Do you thrive in a fast-paced environment where no two days are the same? I'm currently recruiting for a Customer Service Advisor position in the smart metering sector on behalf of a leading and well-respected company based in the Birstall/Batley area.
This is more than just a temporary role - it's a genuine long-term opportunity with a clear route to permanent employment following a successful probationary period. You'll be joining a company known for its supportive culture, employee development, and strong reputation within the industry.
The Role:
As a Customer Service Advisor, you'll play a key role in coordinating smart meter installations across the UK. Your responsibilities will include:
- Scheduling and planning appointments for engineers
- Liaising with customers and businesses to confirm access and availability
- Communicating with field-based engineers to ensure efficient routing and daily workloads
- Updating internal systems and tracking job progress
- Handling queries and rescheduling appointments where needed
About You:
We're looking for someone who brings energy, organisation, and a customer-first mindset. Ideally, you'll have some customer service experience (such as in a contact centre, retail, hospitality, etc.), but transferable skills and the right attitude are just as important.
- Strong organisational skills and attention to detail
- Confident and professional telephone manner
- Proactive approach to managing workloads and resolving issues
- Comfortable using scheduling or CRM systems (full training provided)
- A team player with a positive, can-do attitude
What You'll Get:
- Full training and ongoing support
- An opportunity to build a long-term career with a stable and reputable employer
- Clear pathway to permanent employment
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
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Customer Service Advisor in Batley employer: Search Consultancy Ltd
Join a leading main contractor in Kendal, where you will be part of a dynamic and supportive work environment that values reliability and hard work. With competitive pay rates and the potential for ongoing employment, this role offers not just a job but a pathway to growth within a reputable company committed to health and safety. Experience the satisfaction of contributing to high-profile projects while working alongside skilled professionals in a fast-paced setting.
