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- Tasks: Provide exceptional customer service and advice on life insurance products remotely.
- Company: Join a leading, multi-award winning insurance company dedicated to making a difference.
- Benefits: Enjoy remote work, fantastic training, health perks, gym discounts, and a great pension scheme.
- Why this job: Make a real impact while developing your skills in a supportive, dynamic environment.
- Qualifications: Experience in insurance or financial services is essential; strong communication skills are a must.
- Other info: This role starts in July 2025, offering a competitive salary with OTE of £60,000.
The predicted salary is between 24000 - 48000 £ per year.
Are you passionate about providing exceptional customer service and making a difference in people's lives? We are looking for dedicated Protection Advisors to join our dynamic team!
Search is looking to speak to experienced Protection Advisors or sales individuals from a financial service background looking to join a leading multi-award winning insurance company. This role offers an exciting opportunity to provide exceptional customer service and advice on life insurance products. The ideal candidate will have strong financial services experience and excellent communication skills.
Location: Remote working
Start date: July 2025
Salary: £32,000 OTE £60,000 +
Benefits:
- Fantastic office environment
- Receiving the highest quality training, support and development
- Fantastic Pension Scheme
- Healthy Perks: Free healthy breakfast and lunch when attending the office.
- Life Assurance
- Personal Health Fund: Covers expenses such as optical, dental, health assessments, chronic prescriptions, and activity tracking devices.
- Health Insurance: Award-winning health insurance with benefits and activity-based rewards.
- Gym Membership: Discounted gym membership.
- And Much More!
About the Role:
The Protection Advisor role is all about understanding customer needs and providing exceptional service. This position involves advising on life products, building rapport with customers, and ensuring they make the right choices.
Key Responsibilities:
- Exceptional Service: Provide outstanding service and advice over the telephone to both personal and business customers.
- Time Management: Manage time effectively in a fast-paced environment to meet numerous customer needs.
- Proactive Learning: Maintain knowledge and drive personal performance with ongoing support and coaching.
- Regulatory Standards: Ensure compliance with FCA and internal regulatory standards for advice provision.
- Quality Advice: Document and analyse every conversation to provide high-quality advice.
What You Need to Thrive:
- Experience: Previous experience with Insurance or Financial Services is essential.
- Communication: Confident telephone manner and strong customer engagement skills.
- Regulatory Knowledge: Full understanding of FCA regulatory requirements.
- Motivation: Highly motivated with a drive to deliver sales targets and outstanding customer outcomes.
- Organization: Strong organizational skills with the ability to manage time and focus to maximize productivity.
- Qualifications: Financial services qualifications appropriate to the role, ideally CEMAP or R05 would be an advantage.
How to Apply:
If you are ready to take on this exciting challenge and contribute to the success, we want to hear from you! Apply now by sending your CV today!
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Protection Advisor - Remote working employer: SEARCH CONSULTANCY LIMITED
Contact Detail:
SEARCH CONSULTANCY LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Protection Advisor - Remote working
✨Tip Number 1
Familiarise yourself with the latest FCA regulations and guidelines. This knowledge will not only help you in interviews but also demonstrate your commitment to compliance and professionalism in the financial services sector.
✨Tip Number 2
Practice your communication skills, especially over the phone. Since the role requires a confident telephone manner, consider role-playing scenarios with friends or family to enhance your customer engagement techniques.
✨Tip Number 3
Research common life insurance products and their benefits. Being knowledgeable about the products you'll be advising on will give you an edge during the interview process and show your genuine interest in the role.
✨Tip Number 4
Network with current or former Protection Advisors if possible. They can provide insights into the role and company culture, which can be invaluable when preparing for your interview and tailoring your approach.
We think you need these skills to ace Protection Advisor - Remote working
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in financial services and customer service. Emphasise any relevant qualifications, such as CEMAP or R05, and showcase your communication skills.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for helping customers and your understanding of life insurance products. Mention specific experiences that demonstrate your ability to provide exceptional service.
Highlight Relevant Experience: In your application, focus on your previous roles in insurance or financial services. Provide examples of how you've successfully engaged with customers and met sales targets.
Showcase Your Knowledge of Regulations: Demonstrate your understanding of FCA regulatory requirements in your application. This will show that you are well-prepared for the responsibilities of the Protection Advisor role.
How to prepare for a job interview at SEARCH CONSULTANCY LIMITED
✨Showcase Your Customer Service Skills
As a Protection Advisor, exceptional customer service is key. Prepare examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your commitment to making a difference in people's lives.
✨Demonstrate Financial Services Knowledge
Brush up on your knowledge of life insurance products and FCA regulations. Be ready to discuss how your experience aligns with the role's requirements, showcasing your understanding of the financial services landscape.
✨Practice Your Communication Skills
Since the role involves advising customers over the phone, practice articulating your thoughts clearly and confidently. Consider conducting mock interviews or role-playing scenarios to enhance your telephone manner.
✨Prepare Questions for the Interviewer
Show your interest in the company and the role by preparing thoughtful questions. Ask about the training and support provided, or how success is measured in the position. This demonstrates your motivation and eagerness to contribute.
