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- Tasks: Process customer orders and manage queries with excellent communication.
- Company: Join a reputable and innovative company in Leeds, thriving in the industry.
- Benefits: Enjoy free parking, hybrid work options, and overtime opportunities.
- Why this job: Build a rewarding career while making a real impact in customer service.
- Qualifications: Strong communication skills and attention to detail; SAP experience is a plus.
- Other info: Open to all qualified applicants; we value diversity and inclusion.
Order Processing Specialist Opportunity!
Salary: £25,000 - £28,000 DOE
Location: Leeds, West Yorkshire
Hours: Monday to Friday, Full-time working hours
We are excited to announce an opening for an Order Processing Specialist with our esteemed client based in Leeds. This is a fantastic chance for individuals looking to join a reputable and innovative company, where you can build a rewarding career in a thriving industry.
What’s in it for you as an Order Processing Specialist:
- Opportunity to earn more with overtime!
- No weekend work
- FREE parking on site
- Hybrid working opportunities
Key Responsibilities of the Order Processing Specialist:
- Order Management: Accurately process customer orders, ensuring correct quantities, prices, and charges. Manage orders to meet customer requirements, ensuring timely and complete dispatch. Proactively manage customer expectations via telephone/email.
- Customer Support: Address customer queries, concerns, and complaints, logging them appropriately in relevant databases. Assist customers through to resolution, maintaining proactive communication.
- Procedural Compliance: Ensure all departmental procedures are followed, correspondence and documentation are filed appropriately, and databases are maintained.
What we are looking for in an Order Processing Specialist:
- Excellent written and verbal communication skills
- Exceptional attention to detail
- Motivated and resilient
- Experience with SAP is beneficial but not essential
If you’re local to Leeds and believe your experience aligns with what we’re looking for, please apply for the Order Processing Specialist position, and we can arrange a friendly chat.
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Order Processor employer: SEARCH CONSULTANCY LIMITED
Contact Detail:
SEARCH CONSULTANCY LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Order Processor
✨Tip Number 1
Familiarise yourself with the order processing systems commonly used in the industry, especially SAP. Even if you don't have direct experience, showing that you've researched and understand how these systems work can set you apart.
✨Tip Number 2
Practice your communication skills, both written and verbal. Since customer support is a key part of the role, being able to demonstrate your ability to handle queries and complaints effectively during an interview will be crucial.
✨Tip Number 3
Prepare examples from your past experiences where you demonstrated attention to detail and problem-solving skills. Being able to share specific instances where you successfully managed orders or resolved customer issues will highlight your suitability for the role.
✨Tip Number 4
Network with current or former employees of the company if possible. They can provide insights into the company culture and expectations, which can help you tailor your approach during the interview process.
We think you need these skills to ace Order Processor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Order Processing Specialist role. Emphasise your attention to detail and any customer service experience you have.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and explains why you're a great fit for the position. Mention your motivation for applying and how you can contribute to the company.
Highlight Relevant Skills: In your application, specifically mention any experience with order management or customer support. If you have used SAP or similar systems, be sure to include that as well.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at SEARCH CONSULTANCY LIMITED
✨Showcase Your Attention to Detail
As an Order Processing Specialist, attention to detail is crucial. Be prepared to discuss specific examples from your past experiences where your meticulous nature helped avoid errors or improved processes.
✨Demonstrate Communication Skills
Since the role involves customer support, practice articulating your thoughts clearly. You might be asked to role-play a customer interaction, so think about how you would handle various scenarios effectively.
✨Familiarise Yourself with Order Management Systems
While experience with SAP is beneficial but not essential, showing that you understand order management systems can set you apart. Research common software used in order processing and be ready to discuss how you would adapt to new systems.
✨Prepare Questions About the Role
Interviews are a two-way street. Prepare thoughtful questions about the company's order processing procedures, team dynamics, and growth opportunities. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
