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For Companies At a Glance
- Tasks: Manage customer orders and maintain relationships while solving issues efficiently.
- Company: Join a leading global client known for its dynamic work culture.
- Benefits: Enjoy hybrid working options and a competitive salary of £26,000.
- Why this job: Advance your career with personalised training and a supportive team environment.
- Qualifications: Fluency in Czech and strong multitasking skills are essential.
- Other info: We welcome applications from all backgrounds and experiences.
Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience.
Full Time
Edinburgh
Hybrid
£26,000
Are you a skilled Customer Service Advisor seeking a fresh opportunity? Are you interested in working for a dynamic company with hybrid working options in Edinburgh? Are you fluent in Czech? This leading global client offers a chance to advance your career with a competitive salary of £26,000. You will receive personalised training and ample opportunities for professional growth. Join a team of dedicated individuals committed to providing top-notch service!
Your role will involve:
- Managing customer orders and working closely with logistics
- Handling phone calls and emails internally and externally
- Maintaining relationships with carriers and customers
- Solving issues quickly and efficiently
What do you need?
- Strong multitasking skills
- Proficiency in computer software are essential
- Excellent written and verbal communication skills
- Adaptability, dependability and problem-solving abilities
- Willingness to work collaboratively and respect others
If you meet these requirements, we invite you to apply for this exciting position!
Czech Speaking Customer Service employer: SEARCH CONSULTANCY LIMITED
Contact Detail:
SEARCH CONSULTANCY LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Czech Speaking Customer Service
✨Tip Number 1
Familiarise yourself with common customer service scenarios and solutions, especially those relevant to the logistics industry. This will help you demonstrate your problem-solving skills during the interview.
✨Tip Number 2
Brush up on your Czech language skills, particularly in a customer service context. Being able to showcase your fluency in real-life situations can set you apart from other candidates.
✨Tip Number 3
Research StudySmarter and our values, as well as the specifics of the role. Understanding our company culture will allow you to tailor your responses and show how you align with our mission.
✨Tip Number 4
Prepare examples from your past experiences that highlight your multitasking abilities and adaptability. Be ready to discuss how you've successfully managed multiple tasks or resolved conflicts in previous roles.
We think you need these skills to ace Czech Speaking Customer Service
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience, especially any roles where you managed orders or handled logistics. Emphasise your fluency in Czech and any relevant software skills.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how your skills align with the job requirements, particularly your problem-solving abilities and adaptability.
Showcase Communication Skills: Since excellent communication is key for this position, consider including a brief section in your application that demonstrates your written communication skills. This could be a short paragraph summarising your approach to customer service.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in customer service roles.
How to prepare for a job interview at SEARCH CONSULTANCY LIMITED
✨Showcase Your Language Skills
Since this role requires fluency in Czech, be prepared to demonstrate your language skills during the interview. You might be asked to conduct part of the conversation in Czech, so practice speaking clearly and confidently.
✨Highlight Your Multitasking Abilities
The job involves managing customer orders and handling multiple tasks simultaneously. Be ready to share examples from your past experiences where you successfully juggled various responsibilities without compromising on quality.
✨Demonstrate Problem-Solving Skills
Prepare to discuss specific instances where you've resolved customer issues efficiently. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your ability to think on your feet.
✨Emphasise Team Collaboration
This position values teamwork, so be sure to mention your experience working collaboratively with others. Share examples of how you've contributed to a team environment and respected diverse perspectives in previous roles.
