Our client seeks a highly motivated and experienced Marketing & Communications Manager to join their team.
This is a pivotal role covering internal and external communications to ensure consistent, impactful messaging across all platforms, fostering strong relationships and enhancing overall brand reputation.
The successful candidate will be a strategic thinker with excellent communication skills and a proven track record of delivering results.
Key Responsibilities:
- Manage media relations, working with the PR agency to build relationships with journalists, handle press enquiries, and secure positive media coverage.
- Develop and manage engaging content for external channels, including press releases, website copy, social media, and marketing materials.
- Curate websites to ensure content is clear and accurate, supporting the business to make any updates to reflect changes in people, processes, policies etc.
- Oversee social media strategy and execution, monitoring online reputation and engaging with audiences.
- Develop and implement effective internal communication strategies to ensure employees are informed, engaged, and aligned with company goals .
- Create and manage internal communication channels, including newsletters, intranet content, and employee briefings.
- Facilitate clear and consistent communication from leadership to employees.
- Support internal change management communications.
- Produce high-quality, consistent content for diverse audiences and channels, ensuring brand voice and messaging are maintained.
- Develop and implement crisis communication plans and manage communication during critical incidents, both internally and externally, with support from the PR agency.
- Ensure consistent brand messaging and adherence to brand guidelines.
- Monitor and evaluate the effectiveness of communication activities, providing regular reports and recommendations.
- Manage the communications budget effectively.
- Follow established health and safety procedures.
Key Skills and Experience:
- Proven experience in a communications management role, with a focus on both internal and external communications.
- Excellent written and verbal communication skills, with a keen eye for detail.
- Strong understanding of media relations, social media management, web content management, and internal communication best practices.
- Ability to develop and implement effective communication strategies.
- Experience in crisis communication management.
- Strong organisational and project management skills.
- Ability to work independently and as part of a team.
- Experience using communication and social media analytics tools.
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