HR Assistant in Douglas

Our client seeks an experienced and qualified HR Assistant to join their team.

This is a fantastic opportunity to join a high-performing HR team supporting the full employee lifecycle across multiple operating jurisdictions.

Working in a dynamic, commercially driven environment, you will play a central role in delivering a first-class HR administration service - from recruitment coordination and onboarding through to absence management, employee changes and learning support.

Key Responsibilities

• Plan, prioritise and manage a high-volume HR administration workload, recognising urgent and interdependent activities and escalating conflicts as required.
• Coordinate end-to-end recruitment administration, including inbox management, candidate queries, interview scheduling, agency liaison and accurate record-keeping.
• Manage the offer, screening and onboarding process - preparing contracts and offer letters, coordinating pre‑employment checks, arranging system and benefits set‑up and scheduling inductions. $2022;
• Process starters, leavers, transfers and contractual changes, maintaining accurate and auditable HR records throughout.
• Manage the HR administration inbox, responding to routine queries and escalating matters that require advice or further consideration.
• Maintain and monitor time‑bound records including work permits, visas and housing permissions, preparing renewal documentation in a timely manner.
• Administer healthcare, benefits changes and long‑service recognition programmes.
• Maintain accurate absence records, monitor medical certificates and return‑to‑work documentation, and prepare monthly absence reports.
• Support sickness benefit processing in liaison with Payroll and relevant government bodies.
• Maintain GDPR‑compliant electronic filing systems and undertake regular data‑quality checks across HR systems personnel files and operational trackers.
• Support audit, regulatory review and reporting activity with accurate records and information.
• Administer training requests, learning system records and support wider engagement and wellbeing initiatives.
• Communicate professionally and diplomatically with candidates, employees, managers and external providers.
• Recognise and elevate employee relations, legal, data protection or reputational risks promptly.

Key Skills and Experience

• Practical HR administration experience within a fast‑paced commercial environment.
• Exceptional organisation, planning and prioritisation skills.
• Excellent written and verbal communication skills.
• Resilient and adaptable when managing changing priorities and sustained periods of high workload.
• Sound judgement, discretion and diplomacy when handling confidential or sensitive matters.
• Strong attention to detail with a commitment to accuracy.
• Confident IT and HR systems user.
• A satisfactory Basic Police Disclosure will be required for the successful candidate.

This is a permanent role offering a competitive salary, with genuine scope to develop your HR career within a progressive, forward-thinking organisation that champions technology, learning and community.

• Quote job ref: 16948
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