Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead IT strategy and manage customer accounts in a dynamic start-up environment.
- Company: Join a cutting-edge AI Financial Technology start-up making waves in the industry.
- Benefits: Enjoy remote work flexibility and the chance to shape your role as the company grows.
- Why this job: Be at the forefront of tech innovation while building strong client relationships.
- Qualifications: Experience in IT management, client support, and knowledge of financial technology is essential.
- Other info: Opportunity to help secure ISO27001 certification and grow with the company.
The predicted salary is between 40000 - 84000 £ per year.
Job: IT & Technical Account Manager
Location: Manchester (Remote)
Salary £50,000 – £60,000
Search 5.0 is delighted to exclusively partner with one of the hottest AI Financial Technology start-ups for a hybrid role of IT Manager and Technical Account Manager.
Producing a one-of-a-kind AI-powered monitoring platform has already resulted in major funding making and impact on customers\’ trading strategies. Our client’s product suite combines artificial intelligence with financial market analytics. This B2B platform grows engagement and acts as a co-pilot to drive smarter, faster, analytical decisions.
Job: IT & Technical Account Manager
This is a start-up, which is why the role currently combines IT Management and Technical Account Management, a structure that works well given the current size of the business and customer base. However, as we prepare for an exciting period of growth, we anticipate that these two roles will evolve into separate positions to better support our expanding needs.
In this unique role, you will be at the forefront of shaping and driving our IT strategy and operations while also serving as the primary point of contact for our customer accounts. You will play a pivotal role in influencing infrastructure decisions, managing technical projects, ensuring seamless onboarding experiences & accessibility for client accounts.
As a trusted advisor, you’ll work closely with internal teams to align technical solutions with customer needs and business goals, ensuring long-term success and satisfaction.
Another biggie is to help our client secure their ISO27001 certification! Previous experience having assisted this is important.
This is a fantastic opportunity for someone passionate about both technology and customer relationships, with the ability to bridge the gap between strategic IT vision and hands-on technical execution.
If you’re an ambitious IT professional recently appointed in a leadership position and eager to take on a start-up and make your mark then look no further.
What we’re seeking?
- Technical skills: IT management, System performance optimization, Technical project management
- Client relationship skills: Account management, Client support, Customer service
- Communication skills: Verbal and written communication, Presentation skills
- Analytical skills: Data analysis, Problem-solving, Decision-making
- Experience with trading platforms or financial technology is a big plus
- Start-up experience is another plus.
- Experience helping secure ISO accreditation
- Relevant certifications or qualifications in IT management or finance
Sounding good? right?
Apply via the link or give Stephen Turkington @ stephen.turkington@search5point0.com
“For anyone in search of new opportunities, I wholeheartedly recommend reaching out to Stephen. His expertise, coupled with a truly personable approach, makes him a standout in the recruitment field”
IT & Technical Account Manager employer: Search 5.0
Contact Detail:
Search 5.0 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT & Technical Account Manager
✨Tip Number 1
Familiarize yourself with the latest trends in AI and financial technology. Understanding how these technologies impact trading strategies will give you an edge during discussions with potential employers.
✨Tip Number 2
Highlight any previous experience you have with ISO27001 certification processes. This is a key requirement for the role, and demonstrating your knowledge can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed client relationships in the past. Being able to showcase your ability to bridge technical solutions with customer needs will be crucial.
✨Tip Number 4
Since this is a start-up environment, be ready to demonstrate your adaptability and willingness to take on multiple roles. Share experiences where you've thrived in dynamic settings to show you're a great fit.
We think you need these skills to ace IT & Technical Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT management and technical account management. Emphasize any previous roles where you influenced infrastructure decisions or managed technical projects.
Craft a Compelling Cover Letter: In your cover letter, express your passion for technology and customer relationships. Mention specific examples of how you've bridged the gap between strategic IT vision and hands-on execution in past roles.
Highlight Relevant Experience: If you have experience with trading platforms or financial technology, be sure to include this in your application. Also, mention any involvement in securing ISO27001 certification, as this is a key requirement for the role.
Showcase Communication Skills: Since strong communication skills are essential for this position, provide examples of your verbal and written communication abilities. Consider including instances where you successfully presented technical solutions to non-technical stakeholders.
How to prepare for a job interview at Search 5.0
✨Show Your Technical Expertise
Be prepared to discuss your experience with IT management and technical project management. Highlight specific projects where you optimized system performance or implemented new technologies, especially in a start-up environment.
✨Demonstrate Client Relationship Skills
Since this role involves account management, share examples of how you've successfully managed client relationships. Discuss your approach to ensuring customer satisfaction and how you handle challenges in client support.
✨Communicate Clearly and Effectively
Strong verbal and written communication skills are crucial. Practice explaining complex technical concepts in simple terms, as you may need to bridge the gap between technical teams and clients during the interview.
✨Prepare for Questions on ISO27001 Certification
Given the importance of securing ISO27001 certification, be ready to discuss any relevant experience you have in this area. If you’ve assisted in achieving such certifications before, share those experiences and the impact they had on the organization.
