Credit Control Supervisor
Credit Control Supervisor

Credit Control Supervisor

Full-Time 30000 - 40000 £ / year (est.) No home office possible
Sealey Group

At a Glance

  • Tasks: Lead a dynamic team in managing credit control and resolving customer issues.
  • Company: Join Sealey, a top UK distributor of tools and equipment since 1978.
  • Benefits: Enjoy competitive salary, 22-25 days holiday, health cash plan, and staff discounts.
  • Other info: Comprehensive training and excellent career growth opportunities await you.
  • Why this job: Make an impact by improving processes and leading a dedicated team.
  • Qualifications: Experience in credit control and strong leadership skills required.

The predicted salary is between 30000 - 40000 £ per year.

Here at Sealey, we’re looking for an experienced, hands-on Credit Control Supervisor with strong leadership and communication skills, high attention to detail, and a proactive yet thoughtful approach to change and process improvement. You’ll lead our Credit Control team based in Bury St Edmunds, Suffolk and oversee the management of our debt. You will join us on a permanent basis and in return, you will receive a competitive salary plus benefits.

The Company

Would you like to work for one of the UK’s leading hand, power tool, and equipment distributors? Established since 1978, Sealey are the preferred choice for the trade within the automotive, agricultural, motorcycle, industrial and engineering market sectors.

Responsibilities as our Credit Control Supervisor will include:

  • Supervisor to a team of five credit controllers
  • Dealing with, negotiating and resolving escalated issues
  • Monitoring customer credit limits and overseeing the setup of new customer accounts
  • Safeguarding the company’s exposure to bad debts
  • Send monthly debt letters, solicitor letters and issue legal proceedings
  • Deal with ROT claims, accounts in liquidation and bad debts
  • Raise invoices for customer rebates
  • Processing contras and journals
  • Build strong relationships with internal and external stakeholders
  • Identify and implement process improvements
  • Month end reporting and annual audit records

What we’re looking for in our Credit Control Supervisor:

  • Experience in a similar role.
  • Excellent leadership and team management abilities.
  • A high level of accuracy and attention to detail.
  • Strong communication and interpersonal skills.
  • Proactive and thoughtful approach to change and process improvement.
  • Self-motivated with the ability to work well in small teams.

Benefits our Credit Control Supervisor will receive:

  • Comprehensive training on our telephone and computer systems and business processes
  • 22 days holiday rising to 25 days after qualifying period (pro-rata for part-time hours), plus Public Holidays
  • Pension scheme
  • Life assurance scheme
  • Health cash plan
  • Staff discount on Dellonda and Sealey products
  • Free on-site parking

If you are interested in becoming a Credit Control Supervisor and you feel your skill sets match the above criteria then click ‘apply’ now, we’d love to hear from you!

Credit Control Supervisor employer: Sealey Group

At Sealey, we pride ourselves on being a leading employer in the hand and power tool distribution sector, offering a supportive work culture that fosters professional growth and development. Located in the picturesque Bury St Edmunds, our team enjoys competitive salaries, comprehensive training, and generous holiday allowances, alongside unique benefits such as staff discounts and a health cash plan. Join us to be part of a dynamic team where your contributions are valued and your career can flourish.
Sealey Group

Contact Detail:

Sealey Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Credit Control Supervisor

✨Tip Number 1

Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about letting people know you’re on the hunt for a Credit Control Supervisor role. You never know who might have the inside scoop on job openings!

✨Tip Number 2

Prepare for interviews by researching Sealey and understanding their values and operations. Tailor your responses to show how your experience aligns with their needs, especially in leadership and process improvement. We want to see that you’re genuinely interested in the company!

✨Tip Number 3

Practice makes perfect! Conduct mock interviews with friends or family to get comfortable discussing your experience and skills. Focus on your leadership abilities and how you’ve successfully managed teams in the past – that’s what they’re looking for!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Sealey. So, hit that ‘apply’ button and let’s get you in for an interview!

We think you need these skills to ace Credit Control Supervisor

Leadership Skills
Communication Skills
Attention to Detail
Negotiation Skills
Problem-Solving Skills
Customer Relationship Management
Process Improvement
Team Management
Debt Management
Financial Reporting
Self-Motivation
Interpersonal Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your leadership abilities and any relevant credit control experience to show us you’re the right fit for the role.

Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about the Credit Control Supervisor position. Share specific examples of how you've successfully managed teams or improved processes in previous roles.

Showcase Your Attention to Detail: Since attention to detail is key for this role, ensure your application is free from typos and errors. A polished application will demonstrate your commitment to quality and accuracy.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.

How to prepare for a job interview at Sealey Group

✨Know Your Numbers

As a Credit Control Supervisor, you'll need to demonstrate your understanding of financial metrics. Brush up on key performance indicators related to credit control, such as DSO (Days Sales Outstanding) and bad debt ratios. Being able to discuss these confidently will show that you’re not just experienced but also proactive in managing financial health.

✨Showcase Leadership Skills

Prepare examples of how you've successfully led teams in the past. Think about specific challenges you faced and how you motivated your team to overcome them. This will highlight your leadership abilities and your proactive approach to team management, which is crucial for this role.

✨Be Ready for Scenario Questions

Expect questions that put you in hypothetical situations, like dealing with escalated customer issues or implementing process improvements. Practice articulating your thought process and decision-making strategies. This will demonstrate your ability to think critically and adaptively in real-time.

✨Build Rapport with Interviewers

Since strong communication skills are essential, make an effort to connect with your interviewers. Ask insightful questions about their experiences at Sealey and share relevant anecdotes from your own career. This will not only showcase your interpersonal skills but also help you stand out as a candidate who values relationships.

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