Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide technical service and support for Sealed Air packaging systems.
- Company: Join Sealed Air Corporation, a leader in innovative packaging solutions.
- Benefits: Enjoy opportunities for travel, hands-on training, and career growth.
- Why this job: Be part of a dynamic team that values innovation and customer satisfaction.
- Qualifications: High School Diploma required; mechanical skills and a valid driver's license preferred.
- Other info: Ideal for those passionate about technology and customer service.
The predicted salary is between 30000 - 42000 £ per year.
Talent Acquisition Specialist at Sealed Air Corporation
Overview
You will provide technical service to Sealed Air customers and promote the use of Sealed Air Cryovac packaging materials and equipment systems. You will support sales and marketing within the accounts by completing both external and internal service call reporting, along with detailed administrative documentation, including account performance reports, customer relation management, and project updates.
Responsibilities
- Provide equipment troubleshooting, repair, and maintenance service to customers using Sealed Air Cryovac materials.
- Assist or coordinate/supervise customer personnel in the installation of equipment, along with training customers in equipment operation, maintenance, and sanitation.
- Inform customers of safety regulations, technical information, modifications, and improvements.
- Analyze packaging quality and production problems to determine if equipment, material, or product related.
- Advise customers in establishing preventative maintenance programs and spare parts requirements.
- Enhance customer relations with regular calls, value audits of equipment, securing parts, and advising on packaging techniques per territory business plan.
- Assist sales in supporting new products and opportunities.
- Support sales and marketing with timely completion of all administrative reports.
Qualifications
- High School Diploma or equivalent.
- Mechanically inclined and innovative.
- Valid U.S. Driver’s License.
- Ability to travel overnight 30% of the time.
- Technical school (preferred).
- Previous experience servicing Cryovac rotary and auxiliary equipment (preferred).
- Professional attitude and self-motivation.
- Time management, communication skills, and strong interpersonal, computer, and organizational skills.
- Computer technology experience – Email, Excel, Word, Google Apps, CRM.
- Ability to work cross-functionally to achieve company goals.
- Ability to use basic hand and power tools.
- Commercial or Industrial troubleshooting, installation, servicing, and programming experience.
- Experience in food packaging or other related experience.
Seniority level
- Associate
Employment type
- Full-time
Job function
- Product Management and Supply Chain
Industries
- Packaging and Containers Manufacturing
#J-18808-Ljbffr
Field Service Technician employer: Sealed Air Corporation
Contact Detail:
Sealed Air Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Technician
✨Tip Number 1
Familiarise yourself with Sealed Air's Cryovac packaging materials and equipment systems. Understanding the technical aspects and common issues can give you an edge during interviews, as you'll be able to speak knowledgeably about the products you'll be working with.
✨Tip Number 2
Network with current or former Field Service Technicians in the packaging industry. They can provide insights into the role and share tips on how to excel in the position, which can be invaluable when preparing for your interview.
✨Tip Number 3
Brush up on your troubleshooting and maintenance skills, especially related to rotary and auxiliary equipment. Being able to demonstrate your hands-on experience and problem-solving abilities will make you a more attractive candidate.
✨Tip Number 4
Prepare to discuss your experience with customer relations and how you've enhanced client satisfaction in previous roles. This is crucial for the Field Service Technician position, as building strong relationships with customers is key to success.
We think you need these skills to ace Field Service Technician
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Field Service Technician at Sealed Air Corporation. Familiarise yourself with their Cryovac packaging materials and equipment systems to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have in servicing equipment, particularly in food packaging or similar industries. Mention specific skills like troubleshooting, installation, and maintenance that align with the job description.
Showcase Technical Skills: Detail your technical skills, especially your proficiency with tools and software mentioned in the job description, such as CRM systems, Excel, and Word. This will demonstrate your capability to handle the technical aspects of the role.
Craft a Strong Cover Letter: Write a compelling cover letter that not only outlines your qualifications but also conveys your enthusiasm for the role. Discuss how your background aligns with Sealed Air's goals and how you can contribute to enhancing customer relations and supporting sales.
How to prepare for a job interview at Sealed Air Corporation
✨Show Your Technical Skills
Make sure to highlight your mechanical aptitude and any relevant experience with Cryovac equipment. Be prepared to discuss specific troubleshooting scenarios you've encountered in the past.
✨Demonstrate Customer Service Experience
Since this role involves enhancing customer relations, share examples of how you've successfully interacted with clients. Discuss how you’ve handled difficult situations or provided exceptional service.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of examples where you had to analyse packaging quality issues or implement preventative maintenance programs.
✨Familiarise Yourself with Safety Regulations
Understanding safety regulations is crucial in this role. Brush up on relevant safety standards and be ready to discuss how you would inform customers about these regulations during your service calls.