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- Tasks: Lead teams in delivering exceptional food and beverage service at Hilsea Lido.
- Company: Join a vibrant team transforming Portsmouth's leisure scene.
- Benefits: Competitive pay, flexible hours, staff discounts, and growth opportunities.
- Other info: Dynamic environment with a focus on teamwork and personal development.
- Why this job: Make a real impact while creating memorable experiences for guests.
- Qualifications: Experience in hospitality leadership and a passion for customer service.
The predicted salary is between 29000 - 31000 ÂŁ per year.
Jump In â Your Adventure Starts Here!
Location: Portsmouth
Salary: ÂŁ14.10, Casual Contract
Hours: Full-time/Part-time (including evenings & weekends)
Youâll be leading teams across the CafĂŠ, Burger Kitchen, IceâCream Unit, and Kiosk, ensuring every guest receives outstanding service while supporting your team members to grow and succeed. Building on the vision behind Sea Lanes Brighton, youâll play a vital role in creating something truly special. This is your chance to join a highâperforming team that is OPEN. BRAVE. DIRECT. â and help us deliver memorable experiences that keep people coming back.
What Makes Your Day Amazing
Like all great roles, no two days are the same! You can expect your time with us to be dynamic, rewarding, and challenging as you:
- Lead with Confidence
- Motivate and support your team across all four units with handsâon leadership
- Be visible, approachable, and engaged â leading from the front
- Provide training and development that helps people shine
- Foster a positive, collaborative team environment where everyone thrives
- Work closely with the General Manager and our partners to deliver excellence
- Drive Exceptional Service
- Champion friendly, efficient service that exceeds expectations
- Handle guest queries and complaints with professionalism and care
- Ensure every interaction is warm, welcoming, and memorable
- Support events and adapt to changing needs with flexibility
- Master MultiâUnit Operations
- Confidently operate and oversee all four food & beverage units
- Maintain speed, quality, and presentation across every service point
- Ensure strict adherence to safety, hygiene, and allergen procedures
- Spot issues before they become problems and take swift action
- Keep Standards High
- Ensure food and drink preparation meets our quality standards every time
- Oversee cleaning schedules and maintain inviting service areas
- Support stock rotation and manage waste reduction
- Complete compliance documents and operational reports accurately
- Report equipment issues and hazards promptly
- Create Safe Environments
- Follow all legal, company, and safety procedures without exception
- Ensure your team understands and implements safety protocols
- Stay calm under pressure and lead by example during busy periods
- Support a culture where safety is everyoneâs responsibility
Our Values Drive Everything We Do
- CUSTOMER FIRST â Customers are at the heart of everything we do. Our aim is to deliver an exceptional customer experience in a safe and inclusive environment.
- MAKE IT HAPPEN â We have a 'can do' attitude, take ownership for innovation and consistently provide great service.
- OUR PEOPLE, OUR SUCCESS â We work with those passionate about open water swimming and intent on providing worldâclass experiences.
About You
More than anything, weâre looking for someone who leads with heart and shares our vision of creating something extraordinary:
- Your Experience Speaks
- Proven track record in hospitality or customerâfacing leadership roles
- Confident working across multiple units and fastâpaced environments
- Strong understanding of food safety, hygiene, and compliance standards
- Experience training and developing teams to reach their potential
- Your Style Inspires
- Handsâon leadership â youâre in the thick of it, not watching from afar
- Approachable, reliable, and genuinely care about your teamâs success
- Thrive under pressure and help others stay calm and focused
- Excellent communicator who can motivate, guide, and support
- Your Passion Shows
- Love for hospitality and creating memorable guest experiences
- Customerâfirst approach that drives everything you do
- Real sense of purpose â you want to make an impact
- Team player who celebrates wins and supports during challenges
- Committed to living our values every single day
Whatâs in it for You
- Competitive salary â Recognising your skills and leadership
- A fun, supportive team â We believe in what weâre doing and back each other all the way
- Opportunities for growth â We invest in our people with professional development
- Staff perks â Discounts on food, drinks, and venue services
- Flexible approach â We value work/life balance
- Real impact â Be part of something thatâs transforming Portsmouthâs leisure landscape
- Leadership experience â Develop your management skills in a dynamic environment
Ready to Jump In? We are OPEN. BRAVE. DIRECT. If youâre ready to lead with confidence, support your team to succeed, and help create unforgettable experiences that keep guests coming back, we want to hear from you! We believe every person has the right to thrive at work. Weâre committed to equal employment opportunity and welcome applications from all backgrounds. Should you require any specific accommodations in the recruitment process, please let us know. Ready to make a splash? We canât wait to meet you!
Locations
Food and Beverage Supervisor in Hampshire, Portsmouth employer: SeaLanes Brighton Limited
Contact Detail:
SeaLanes Brighton Limited Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Food and Beverage Supervisor in Hampshire, Portsmouth
â¨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they interact with customers and what values they promote. This will help you tailor your answers and show that you're a great fit for their team.
â¨Tip Number 2
Practice your leadership stories! Think of specific examples where you've motivated a team or handled a tough situation. Being able to share these experiences will demonstrate your hands-on leadership style and how you can thrive under pressure.
â¨Tip Number 3
Be ready to showcase your customer-first approach. Prepare to discuss how you've gone above and beyond for guests in the past. This will resonate well with their focus on delivering exceptional customer experiences.
â¨Tip Number 4
Donât forget to ask questions during your interview! Inquire about team dynamics, training opportunities, and how they support staff development. This shows your genuine interest in being part of their high-performing team.
We think you need these skills to ace Food and Beverage Supervisor in Hampshire, Portsmouth
Some tips for your application đŤĄ
Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Share specific experiences where you created memorable guest experiences or led a team to success. We want to see that customer-first approach in action!
Be Clear and Concise: Keep your application straightforward and to the point. Highlight your relevant experience and skills without rambling. We appreciate clarity, so make it easy for us to see why you're the perfect fit for the Food and Beverage Supervisor role.
Tailor Your Application: Make sure to customise your application to match our values and the job description. Use keywords from the posting, like 'hands-on leadership' and 'multi-unit operations', to show us you understand what we're looking for. Itâll help you stand out!
Apply Through Our Website: We encourage you to apply directly through our website. Itâs the best way for us to receive your application and ensures youâre considered for the role. Plus, itâs super easy â just follow the prompts and submit your details!
How to prepare for a job interview at SeaLanes Brighton Limited
â¨Know the Company Values
Before your interview, take some time to understand the company's values: CUSTOMER FIRST, MAKE IT HAPPEN, and OUR PEOPLE, OUR SUCCESS. Be ready to discuss how your personal values align with theirs and provide examples of how you've demonstrated these in your previous roles.
â¨Showcase Your Leadership Style
As a Food and Beverage Supervisor, hands-on leadership is key. Prepare to share specific instances where you've motivated your team or handled challenges in a fast-paced environment. Highlight your approachability and how you foster a positive team atmosphere.
â¨Demonstrate Your Customer Focus
Since the role revolves around delivering exceptional customer experiences, think of examples where you've gone above and beyond for guests. Be ready to discuss how you handle complaints and ensure every interaction is warm and welcoming.
â¨Prepare for Scenario Questions
Expect questions that assess your ability to manage multiple units and maintain high standards. Think about past experiences where you've had to adapt quickly to changing needs or resolve issues before they escalated. This will show your problem-solving skills and operational awareness.