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- Tasks: Create unforgettable experiences by serving food and crafting cocktails in a vibrant environment.
- Company: Sea Lanes Canary Wharf, a dynamic venue at the heart of London.
- Benefits: Competitive pay, flexible hours, staff discounts, and growth opportunities.
- Other info: Fun, supportive team culture with full training provided.
- Why this job: Join a passionate team and make a real impact in hospitality.
- Qualifications: Experience in hospitality and bar skills are essential.
The predicted salary is between 30784 - 30784 £ per year.
Jump In – Your Adventure Starts Here! Sea Lanes Canary Wharf is where urban energy meets world‑class aquatic experience and our Front of House Team Members are at the beating heart of it all. We’re looking for exceptional, guest‑obsessed people who thrive in fast‑paced, high‑energy environments and want to be part of something genuinely exciting.
What Makes Your Day Amazing:
- Deliver Outstanding Guest Experiences
- Welcome and greet every guest with warmth, energy, and a genuine smile
- Guide guests through our full food, drink, and venue offering – making confident recommendations
- Take orders accurately and efficiently, ensuring every preference and dietary requirement is noted
- Serve food and drinks to the highest standards – presentation and timing always matter
- Anticipate guest needs and go above and beyond to exceed expectations
- Handle queries, feedback, and special requests with professionalism and care
- Have an eye for opportunity to surprise and delight guests in positive, memorable ways
- Work the Bar Like a Pro
- Craft delicious cocktails and drinks to Sea Lanes standards with skill and flair
- Confidently provide drink knowledge and make recommendations to enhance the guest experience
- Take bar orders, deliver drinks, and check in with guests throughout their visit
- Carry out ID checks diligently and comply with all legal requirements relating to the service of alcohol
- Support Bar Backs as and when required to keep service flowing
- Ensure all bar stock and glassware are replenished and available at all times
- Coach and encourage junior team members to grow their skills and confidence behind the bar
- Process bar transactions accurately and be accountable for all transactions handled
- Keep the Floor Running Smoothly
- Maintain a clean, organised, and welcoming front of house environment at all times
- Clear and reset tables efficiently to keep service flowing throughout the venue
- Support the kitchen team with timely communication and coordination
- Assist with set‑up and breakdown of the venue for daily service and private events
- Ensure all guest‑facing areas are clean, presentable, and stocked
- Champion Sales & Service Standards
- Confidently upsell menu items, drinks, specials, and venue experiences
- Process payments accurately using our till and card payment systems – be accountable for every transaction
- Stay knowledgeable about our full menu including allergens, dietary requirements, and drink ingredients
- Support private hire events, promotions, and special occasions with enthusiasm and professionalism
- Provide clear, concise communication to teammates at all times to minimise disruption to guests
- Uphold Safety & Standards
- Follow all food safety, hygiene, health & safety, and allergy procedures without exception
- Adhere to responsible service of alcohol guidelines and licensing requirements at all times
- Follow all fire safety and health & safety procedures and report any hazards immediately
- Complete daily opening and closing duties as directed
- Be flexible in covering a range of duties across the venue in line with business needs
About You: More than anything, we’re looking for someone who loves people, brings genuine energy to every shift, and shares our passion for exceptional hospitality – with the bar skills to match.
Your Experience Speaks:
- Previous experience in a hospitality, bar, or restaurant environment is essential for this role
- Demonstrable bar experience including crafting cocktails and mixed drinks
- Comfortable working in a fast‑paced, high‑volume service environment
- Knowledge of food hygiene, allergen awareness, and responsible service of alcohol
- Experience with till and payment systems is a bonus – but we can train you on our systems
Your Passion Shows:
- Genuine love for hospitality and delivering experiences that make people smile
- Outgoing, confident, and warm – you connect easily with guests and colleagues alike
- Positive, proactive, and flexible – you embrace every shift with energy and commitment
- Excellent communication and teamwork skills – you lift everyone around you
- A quick learner with the ability to remain calm and perform under pressure
- Pride in your presentation and a can‑do attitude, always
- A minimum of 18 years of age, due to the requirement to work with and serve alcohol
What’s in it for You: Every person makes Sea Lanes Canary Wharf the incredible place it is! Within our energising environment, our talented people work hard – but we make sure there’s plenty of fun too:
- Competitive pay – fair rates that recognise your skill, hard work, and guest focus
- Flexible positions – full‑time and part‑time roles available to suit your lifestyle
- Supportive team – work alongside people who genuinely care about each other
- Staff perks – discounts on food, drinks, and venue services
- Growth opportunities – develop your skills and build a career in hospitality
- Full training provided – we’ll give you everything you need to succeed
- Real impact – be part of one of London’s most exciting new destinations
Ready to Jump In? We are OPEN. BRAVE. DIRECT. If you’re ready to bring your personality, passion for hospitality, bartending skills, and genuine care for guests, we want to hear from you!
Front of House Team Member – Canary Wharf employer: SeaLanes Brighton Limited
Contact Detail:
SeaLanes Brighton Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Member – Canary Wharf
✨Tip Number 1
Get to know the venue! Before your interview, pop by Sea Lanes Canary Wharf and soak up the atmosphere. Familiarise yourself with the menu and the bar offerings so you can chat confidently about them during your interview.
✨Tip Number 2
Show off your personality! When you meet the team, let your genuine energy shine through. Remember, they’re looking for someone who loves hospitality and can connect easily with guests, so be yourself and let that passion show!
✨Tip Number 3
Practice your cocktail skills! If you’ve got bar experience, brush up on your cocktail crafting before the interview. Being able to demonstrate your knowledge and skills will definitely give you an edge over other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen and ready to jump in. Don’t forget to follow up after applying – a little nudge can go a long way!
We think you need these skills to ace Front of House Team Member – Canary Wharf
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for hospitality and how you connect with guests.
Tailor Your Application: Make sure to tailor your application to the Front of House Team Member role. Highlight any relevant experience in hospitality or bar work, and mention specific skills like cocktail crafting or customer service that match what we're looking for.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and make it easy for us to see why you’d be a great fit for our team. Remember, we love a good story, but keep it relevant!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Sea Lanes Canary Wharf.
How to prepare for a job interview at SeaLanes Brighton Limited
✨Know the Venue Inside Out
Before your interview, take some time to research Sea Lanes Canary Wharf. Familiarise yourself with their menu, bar offerings, and the overall vibe of the venue. This will not only show your genuine interest but also help you answer questions about how you can contribute to creating unforgettable experiences for guests.
✨Show Off Your Bar Skills
Since this role involves crafting cocktails and making drink recommendations, be prepared to discuss your previous bar experience. Bring examples of cocktails you've made or even suggest a few drinks that would fit well with the venue's theme. This will demonstrate your expertise and passion for bartending.
✨Emphasise Your People Skills
As a Front of House Team Member, your ability to connect with guests is crucial. During the interview, share stories that highlight your customer service skills and how you've gone above and beyond to create memorable experiences. This will showcase your outgoing personality and commitment to exceptional hospitality.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, such as dealing with difficult customers or managing a busy bar. Think through your responses in advance, focusing on your problem-solving skills and ability to stay calm under pressure. This will help you convey that you're ready to thrive in a fast-paced environment.