At a Glance
- Tasks: Provide top-notch customer care and support for guests at our luxury hotel.
- Company: Join Seaham Hall, a stunning five-star hotel on the beautiful Durham coastline.
- Benefits: Enjoy competitive pay, training, progression opportunities, and exciting staff incentives.
- Other info: Flexible part-time hours with a vibrant work environment and beautiful surroundings.
- Why this job: Be part of a passionate team creating unforgettable experiences in Northern hospitality.
- Qualifications: Minimum one year in hospitality, excellent communication skills, and a team player attitude.
The predicted salary is between 12.71 - 12.71 £ per hour.
Role: Porter
Location: Seaham Hall, County Durham
Salary: £12.71 per hour (depending on experience & to be discussed at interview)
Hours: Up to 24 hours (Part-Time), including weekends & bank holidays.
Relationships: General Manager, Operations Manager, Reception team.
Seaham Hall is the home to five red star personable luxury situated on the Durham Heritage coastline. Steeped in history and heritage, we offer a home away from home experience for all to adore. Seaham Hall boasts twenty-one individually styled suites set in thirty-seven acres of beautifully landscaped gardens and is home to the five-luxury bubble Serenity Spa. The Serenity Spa offers the very best in immersive facilities and wellness treatments designed to balance and restore the senses. With two on-site dining locations, guests can choose from The Dining Room with dishes inspired by the rugged North Sea and Durham countryside or Geko, our Japanese inspired restaurant nestled in the vibrant Serenity Spa.
People are our passion and our mission is to create the ultimate in Northern hospitality through our sense of rebellious spirit. Human connection, personal experience, brand evolution and location pitch us at the top level of emotive hospitality.
We are seeking to appoint a Porter to join our vibrant team in providing quality customer care for our guests when they arrive at the Hotel.
The Ideal Candidate:
- Multi-skilled individual with minimum one year hospitality experience.
- Must be over the age of 25 (for car insurance purposes).
- Excellent customer service and communication skills.
- Attention to detail to deliver 5-star standard of service.
- Computer literate and familiar with Microsoft systems.
- Ability to interact with management, staff, and guests professionally.
- Team player and independent worker.
- Well presented and represent a high standard of competence at all times.
- Must have own transport.
Benefits:
- Great support from the central team.
- Training & development provided.
- Progression opportunities.
- Exciting opportunity to be part of a growing business with significant investment in facilities and award-winning Serenity Spa.
- Competitive salary.
- Holidays.
- Free parking.
- Monthly & yearly staff incentives and rewards schemes.
If you're ready for the challenge and have the skills, talent and experience then we want to hear from you today!
Part-Time Porter in Seaham employer: Seaham Hall
Seaham Hall is an exceptional employer, offering a vibrant work culture that prioritises human connection and personal experience. With competitive pay, comprehensive training and development opportunities, and a commitment to employee growth, you will thrive in a supportive environment while being part of a luxury hospitality team dedicated to delivering 5-star service. Located on the stunning Durham Heritage coastline, enjoy the unique advantage of working in a beautiful setting with access to award-winning facilities like the Serenity Spa.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Porter in Seaham
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Seaham Hall and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Part-Time Porter in Seaham
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Seaham Hall that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Seaham Hall.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Seaham Hall get a sense of who you are beyond your experience!
How to prepare for a job interview at Seaham Hall
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Seaham Hall and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
