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- Tasks: Lead a vibrant team to deliver exceptional dining experiences at Seaham Hall.
- Company: Join an award-winning luxury resort known for outstanding hospitality and fine dining.
- Benefits: Enjoy competitive salary, service charge share, and comprehensive training.
- Why this job: Be part of a passionate team making memorable moments for guests.
- Qualifications: 2+ years in hospitality with excellent customer service skills.
- Other info: Clear progression opportunities and a focus on sustainability.
The predicted salary is between 26500 - 28500 £ per year.
Location: Seaham Hall, County Durham
Salary: £26,500 per annum (to be discussed at interview, dependent on experience) Plus: Share of service charge (approximately £2,000 per year)
Hours: Full-time, 40+ hours per week (including weekends and bank holidays)
About Seaham Hall
Seaham Hall is an award-winning luxury resort on the Durham coastline, renowned for exceptional hospitality, fine dining, and outstanding guest experiences. With accolades including Gold Winner at the North East England Tourism Awards for five consecutive years, North of England Hotel of the Year 2023 (Sunday Times), and shortlisted for Small Hotel at the Visit England Awards 2026, we pride ourselves on excellence in everything we do.
We are now seeking a Food & Beverage Supervisor to join our vibrant team, delivering outstanding dining experiences in The Dining Room restaurant and Harveys Bar.
The Role
As Food & Beverage Supervisor, you will play a key role in supporting the Restaurant Manager and working closely with the Kitchen and Food & Beverage teams to ensure seamless service and consistently high standards. You will lead by example on the floor, ensuring every guest enjoys a memorable 5-star dining experience.
The Ideal Candidate
- A minimum of 2 years’ experience in hospitality (restaurant and/or bar)
- Excellent customer service and communication skills
- Strong attention to detail, ensuring 5-star service standards are met
- Confidence using computer systems, including Microsoft Office and Simphony EPOS
- The ability to interact professionally with management, colleagues, and guests
- A positive, team-focused attitude with the ability to work independently
- A well-presented appearance, representing the brand at all times
- Own transport due to location
Key Responsibilities
- Deliver attentive, personalised service throughout the guest dining experience
- Anticipate and respond to special requests professionally
- Assist with the cleanliness and organisation of all working areas
- Actively upsell menu items, including starters, desserts, and beverages
- Attend work consistently well-groomed and in full uniform
- Participate in training and develop strong menu knowledge to confidently guide and recommend to guests
Benefits
- Comprehensive in-house training as part of your induction
- Clear progression opportunities for the right candidate
- Competitive salary plus service charge share
- Reward and recognition schemes, including Employee of the Month
- Monthly and annual team incentives
- Access to Stream employee benefits, including a B&Q discount card
- Workplace wellness programme
- Participation in charity events and fundraising initiatives
- Be part of our Sustainable Team scheme, prioritising people and planet
- Up to 20% team member discount on gift vouchers and spa experiences
- Work-based pension scheme (subject to eligibility)
- Uniform provided
- Free onsite parking
If you’re ready for a rewarding challenge and have the skills, talent, and passion to thrive in a luxury hospitality environment, we would love to hear from you. Apply today and take the next step in your hospitality career at Seaham Hall.
Food & Beverage Supervisor - Seaham Hall - TDR Restaurant employer: Seaham Hall
Contact Detail:
Seaham Hall Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Supervisor - Seaham Hall - TDR Restaurant
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the hospitality industry. You never know who might have a lead on a Food & Beverage Supervisor role or can put in a good word for you.
✨Tip Number 2
Get social! Follow Seaham Hall and other local restaurants on social media. Engage with their posts and stay updated on job openings. It’s a great way to show your interest and get noticed!
✨Tip Number 3
Prepare for the interview by practising common questions related to hospitality. Think about how you can showcase your experience in delivering 5-star service and upselling menu items. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Seaham Hall team!
We think you need these skills to ace Food & Beverage Supervisor - Seaham Hall - TDR Restaurant
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your dedication to providing exceptional service and creating memorable guest experiences.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Food & Beverage Supervisor role. Highlight relevant experience in restaurants or bars, and emphasise your skills in customer service and teamwork to match what we're looking for.
Be Professional Yet Approachable: While we want to see your personality, it's important to maintain a professional tone in your written application. Use clear language and avoid slang, but don’t be afraid to let your friendly nature come through!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and ensures you’re considered for this exciting opportunity at Seaham Hall.
How to prepare for a job interview at Seaham Hall
✨Know Your Menu Inside Out
Before the interview, make sure you’re familiar with the menu at Seaham Hall. Understand the ingredients, preparation methods, and any special dishes. This will not only impress your interviewers but also show your genuine interest in providing exceptional dining experiences.
✨Showcase Your Customer Service Skills
Prepare to discuss specific examples of how you've delivered outstanding customer service in previous roles. Think about times when you went above and beyond for a guest or handled a difficult situation with grace. This is crucial for a Food & Beverage Supervisor role.
✨Dress to Impress
Since this is a luxury hospitality environment, your appearance matters. Dress smartly and ensure you look well-groomed for the interview. This reflects your understanding of the brand and the standards expected at Seaham Hall.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask during the interview. This could be about the team dynamics, training opportunities, or how they maintain their 5-star service standards. It shows that you’re engaged and serious about the role.
