At a Glance
- Tasks: Deliver exceptional dining experiences and provide personalised service to guests.
- Company: Join the award-winning Seaham Hall, a luxury resort on the stunning Durham coastline.
- Benefits: Competitive salary, share of service charge, training, and wellness programmes.
- Other info: Enjoy employee discounts, recognition schemes, and a focus on sustainability.
- Why this job: Be part of a vibrant team in a prestigious hospitality environment with clear progression opportunities.
- Qualifications: 2+ years in hospitality, excellent customer service skills, and a positive attitude.
The predicted salary is between 26500 - 29500 £ per year.
Location: Seaham Hall, County Durham
Salary: £26,500 per annum (to be discussed at interview, dependent on experience)
Plus: Share of service charge (approximately £2,000 per year)
Hours: Full-time, 40+ hours per week (including weekends and bank holidays)
About Seaham Hall
Seaham Hall is an award-winning luxury resort on the Durham coastline, renowned for exceptional hospitality, fine dining, and outstanding guest experiences. With accolades including Gold Winner at the North East England Tourism Awards for five consecutive years, North of England Hotel of the Year 2023 (Sunday Times), and shortlisted for Small Hotel at the Visit England Awards 2026, we pride ourselves on excellence in everything we do.
We are now seeking a Food & Beverage Supervisor to join our vibrant team, delivering outstanding dining experiences in The Dining Room restaurant and Harveys Bar.
Responsibilities
- Deliver attentive, personalised service throughout the guest dining experience
- Anticipate and respond to special requests professionally
- Assist with the cleanliness and organisation of all working areas
- Actively upsell menu items, including starters, desserts, and beverages
- Attend work consistently well-groomed and in full uniform
- Participate in training and develop strong menu knowledge to confidently guide and recommend to guests
Qualifications
- A minimum of 2 years’ experience in hospitality (restaurant and/or bar)
- Excellent customer service and communication skills
- Strong attention to detail, ensuring 5-star service standards are met
- Confidence using computer systems, including Microsoft Office and Simphony EPOS
- The ability to interact professionally with management, colleagues, and guests
- A positive, team-focused attitude with the ability to work independently
- A well-presented appearance, representing the brand at all times
- Own transport due to location
Benefits
- Comprehensive in-house training as part of your induction
- Clear progression opportunities for the right candidate
- Competitive salary plus service charge share
- Reward and recognition schemes, including Employee of the Month
- Monthly and annual team incentives
- Access to Stream employee benefits, including a B&Q discount card
- Workplace wellness programme
- Participation in charity events and fundraising initiatives
- Be part of our Sustainable Team scheme, prioritising people and planet
- Up to 20% team member discount on gift vouchers and spa experiences
- Work-based pension scheme (subject to eligibility)
- Uniform provided
- Free onsite parking
If you’re ready for a rewarding challenge and have the skills, talent, and passion to thrive in a luxury hospitality environment, we would love to hear from you. Apply today and take the next step in your hospitality career at Seaham Hall.
Food & Beverage Supervisor in Seaham employer: Seaham Hall
Seaham Hall is an exceptional employer, offering a vibrant work culture where team members are valued and encouraged to grow. With a focus on quality customer care, employees benefit from comprehensive training, progression opportunities, and a competitive salary, all while enjoying the beautiful surroundings of County Durham. Join us for a rewarding experience in the hospitality industry, complete with free parking and a supportive team atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Supervisor in Seaham
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Seaham Hall. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Seaham Hall
Don't be shy about reaching out to Seaham Hall directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Food & Beverage Supervisor in Seaham
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Seaham Hall and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Seaham Hall
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
