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- Tasks: Deliver exceptional dining experiences and provide personalised service to guests.
- Company: Join the award-winning Seaham Hall, a luxury resort on the stunning Durham coastline.
- Benefits: Competitive salary, share of service charge, training, and wellness programmes.
- Why this job: Be part of a vibrant team in a prestigious hospitality environment with clear progression opportunities.
- Qualifications: 2+ years in hospitality, excellent customer service skills, and a positive attitude.
- Other info: Enjoy employee discounts, recognition schemes, and a focus on sustainability.
The predicted salary is between 26500 - 29500 £ per year.
Location: Seaham Hall, County Durham
Salary: £26,500 per annum (to be discussed at interview, dependent on experience)
Plus: Share of service charge (approximately £2,000 per year)
Hours: Full-time, 40+ hours per week (including weekends and bank holidays)
About Seaham Hall
Seaham Hall is an award-winning luxury resort on the Durham coastline, renowned for exceptional hospitality, fine dining, and outstanding guest experiences. With accolades including Gold Winner at the North East England Tourism Awards for five consecutive years, North of England Hotel of the Year 2023 (Sunday Times), and shortlisted for Small Hotel at the Visit England Awards 2026, we pride ourselves on excellence in everything we do.
We are now seeking a Food & Beverage Supervisor to join our vibrant team, delivering outstanding dining experiences in The Dining Room restaurant and Harveys Bar.
Responsibilities
- Deliver attentive, personalised service throughout the guest dining experience
- Anticipate and respond to special requests professionally
- Assist with the cleanliness and organisation of all working areas
- Actively upsell menu items, including starters, desserts, and beverages
- Attend work consistently well-groomed and in full uniform
- Participate in training and develop strong menu knowledge to confidently guide and recommend to guests
Qualifications
- A minimum of 2 years’ experience in hospitality (restaurant and/or bar)
- Excellent customer service and communication skills
- Strong attention to detail, ensuring 5-star service standards are met
- Confidence using computer systems, including Microsoft Office and Simphony EPOS
- The ability to interact professionally with management, colleagues, and guests
- A positive, team-focused attitude with the ability to work independently
- A well-presented appearance, representing the brand at all times
- Own transport due to location
Benefits
- Comprehensive in-house training as part of your induction
- Clear progression opportunities for the right candidate
- Competitive salary plus service charge share
- Reward and recognition schemes, including Employee of the Month
- Monthly and annual team incentives
- Access to Stream employee benefits, including a B&Q discount card
- Workplace wellness programme
- Participation in charity events and fundraising initiatives
- Be part of our Sustainable Team scheme, prioritising people and planet
- Up to 20% team member discount on gift vouchers and spa experiences
- Work-based pension scheme (subject to eligibility)
- Uniform provided
- Free onsite parking
If you’re ready for a rewarding challenge and have the skills, talent, and passion to thrive in a luxury hospitality environment, we would love to hear from you. Apply today and take the next step in your hospitality career at Seaham Hall.
Food & Beverage Supervisor in Seaham employer: Seaham Hall
Contact Detail:
Seaham Hall Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Supervisor in Seaham
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues in the hospitality industry. They might know about openings at places like Seaham Hall or can give you a heads-up on who to talk to.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for food and beverage shine through. Share stories about your experiences and how you’ve gone above and beyond for guests in the past.
✨Tip Number 3
Do your homework! Familiarise yourself with Seaham Hall’s menu and their approach to service. This will not only impress them but also help you tailor your answers during the interview.
✨Tip Number 4
Apply directly through our website! It shows initiative and gives you a better chance of standing out. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Food & Beverage Supervisor in Seaham
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your dedication to providing exceptional service, as this is what we value at Seaham Hall.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Food & Beverage Supervisor role. Highlight relevant experience in restaurants or bars, and don’t forget to mention any upselling skills or customer service achievements that align with our expectations.
Be Professional Yet Approachable: While we want to see your personality, it’s important to maintain a professional tone in your written application. Use clear language and avoid slang, but feel free to inject a bit of your unique style to make your application memorable.
Apply Through Our Website: We encourage you to apply directly through our website. This not only streamlines the process for us but also ensures your application gets the attention it deserves. Plus, it’s super easy to do!
How to prepare for a job interview at Seaham Hall
✨Know the Venue
Before your interview, take some time to research Seaham Hall. Familiarise yourself with their dining options, service style, and any recent awards or accolades. This will not only show your genuine interest but also help you tailor your answers to align with their values.
✨Showcase Your Experience
With a minimum of 2 years in hospitality required, be ready to discuss specific examples from your past roles. Highlight situations where you delivered exceptional customer service or handled special requests, as this is crucial for a Food & Beverage Supervisor.
✨Demonstrate Upselling Skills
Since upselling is part of the role, prepare to discuss how you've successfully recommended menu items in the past. Think of creative ways you can entice guests to try starters, desserts, or beverages, and be ready to share those strategies during the interview.
✨Dress to Impress
First impressions matter, especially in luxury hospitality. Make sure you arrive well-groomed and dressed appropriately, reflecting the high standards of Seaham Hall. This shows that you understand the importance of presentation in the industry.
