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For Companies At a Glance
- Tasks: Deliver exceptional service and create memorable dining experiences for guests.
- Company: Join the award-winning team at Seaham Hall's Geko Restaurant.
- Benefits: Earn up to £12.21 per hour, plus service charge and fantastic employee perks.
- Why this job: Be part of a passionate team in a vibrant hospitality environment.
- Qualifications: Previous experience in hospitality and excellent customer service skills required.
- Other info: Flexible hours, wellness programs, and opportunities for growth await you!
Location: Seaham Hall, County Durham
Salary: Up to £12.21 per hour, dependant on age plus a share of service charge, approx. 2k a year for full time hours
Hours: Full & Part Time hours on a zero hour contract, including weekends & bank holidays.
Relationships: General Manager, Kitchen team, Food & Beverage team
We are looking to expand our current team in Geko and are offering full and part time hours. Do you have a can-do attitude? Are you passionate about hospitality? Are you customer focused and can consistently deliver excellent customer service in a fast-paced environment with a friendly attitude?
Why You’ll Love Working With Us
- Comprehensive induction and in-house training to support your growth.
- Be part of a multi-award-winning team, including:
- Gold Winner, North East England Tourism Awards (five consecutive years)
- Shortlisted for VisitEngland Small Hotel of the Year 2025
- Gold Winner, VisitEngland Small Hotel of the Year 2022
- North of England Hotel of the Year 2023 – The Sunday Times
- 2025 Winner of Ethical, Responsible and Sustainable award at North East Hotels Association
The ideal candidate
- Previous experience in a similar role required – restaurant/bar/reception
- Have excellent customer service and communication skills
- Attention to detail to ensure the 5-star standard of service is delivered consistently
- Knowledge of Simphony software is advantageous
- Ability to effectively interact with management, team members and guests in a professional manner
- Be a team player as well as an individual worker
- Must have transport
- To provide attentive service during the meal and watch for special requests.
- To assist in the general cleaning of your working areas.
- To take every opportunity to upsell – desserts, starters, drinks etc.
- To attend work consistently well groomed, in uniform
- Be willing to attend training and gain an understanding of the menu to be able to offer guidance and recommendations to guests
Ready to Elevate Hospitality? If you bring passion, professionalism, and a love for exceptional guest service, we’d be delighted to hear from you. Join a team where every day offers the chance to create unforgettable moments — and where people are truly at the heart of everything we do. Apply today and start your journey with Seaham Hall.
Food & Beverage Assistant - Seaham Hall - Geko Restaurant employer: Seaham Hall
Contact Detail:
Seaham Hall Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Assistant - Seaham Hall - Geko Restaurant
✨Tip Number 1
Get to know the venue! Before your interview, take a stroll around Seaham Hall and Geko. Familiarising yourself with the atmosphere and vibe will help you feel more confident and show your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your ability to handle requests and complaints. Being able to share real-life examples during your chat will make you stand out as a candidate.
✨Tip Number 3
Network like a pro! Connect with current employees on social media or at local events. They might give you insider tips about the team culture and what it’s really like to work at Geko.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our award-winning team at Seaham Hall!
We think you need these skills to ace Food & Beverage Assistant - Seaham Hall - Geko Restaurant
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through! Share any experiences that highlight your customer service skills and your can-do attitude. We want to see how you connect with guests and create memorable moments.
Tailor Your Application: Make sure to customise your application to fit the Food & Beverage Assistant role at Geko. Mention specific skills or experiences that align with what we’re looking for, like your attention to detail or ability to upsell. This shows us you’ve done your homework!
Be Professional Yet Friendly: While we love a casual vibe, remember to keep it professional in your written application. Use a friendly tone but ensure your language is clear and respectful. We’re looking for team players who can communicate effectively with both guests and colleagues.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved!
How to prepare for a job interview at Seaham Hall
✨Know Your Menu
Familiarise yourself with the Geko menu before the interview. Being able to discuss dishes, ingredients, and potential pairings shows your passion for the role and helps you stand out as a candidate who is genuinely interested in providing excellent service.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you delivered exceptional customer service. Think about times when you went above and beyond for a guest or handled a difficult situation with grace. This will demonstrate your ability to thrive in a fast-paced environment.
✨Dress to Impress
Since the role requires you to be well-groomed and in uniform, make sure you present yourself neatly for the interview. This not only reflects your understanding of the job requirements but also shows respect for the interview process.
✨Ask Thoughtful Questions
Prepare some insightful questions about the team dynamics, training opportunities, or the restaurant's approach to customer service. This shows your enthusiasm for the role and helps you gauge if the workplace culture aligns with your values.
