At a Glance
- Tasks: Be the welcoming face of Seaham Hall, ensuring every guest has a memorable experience.
- Company: Join a five-star luxury hotel known for its warmth and elegance.
- Benefits: Competitive salary, wellness programs, discounts, and recognition schemes.
- Other info: Comprehensive training and career growth opportunities in a dynamic environment.
- Why this job: Create unforgettable moments in a celebrated team at an award-winning hotel.
- Qualifications: Customer-facing experience, excellent communication skills, and a passion for hospitality.
The predicted salary is between 25396 - 27396 £ per year.
Receptionist
Location:SeahamHall, County Durham
Salary:£26,436.80 per year + share of monthly service charge(approx. £2,000 annually)
Hours:40 hours per week (full-time), including weekends and bankholidays
Shift Times:Earliest start 7:45am | Latest finish 10:30pm
About SeahamHall
Perched proudlyon the County Durham coastline,Seaham Hallblends timelesselegance with a bold, modern spirit. Voted North of England Hotel ofthe Year 2023 by The Sunday Times, we are a five-starretreat known for our luxury, warmth, and distinctly Northern character.
Discover moreabout our award-winning resort: www.seaham-hall.co.uk
The Role
As aReceptionist,you’ll be the welcoming face of Seaham Hall — the first smile our guests seeand the lasting impression they remember. Working closely with the Receptionand Reservations teams, you’ll ensure every guest journey is seamless,personal, and infused with the warmth that defines our brand.
This is anexceptional opportunity to join a passionate, professional team in one of theNorth’s most celebrated luxury hotels.
What We’reLooking For
- Minimumone year of experienceina customer-facing role (hospitality experience a bonus).
- A genuine passion for creatingmemorableguest experiences.
- Excellentcommunication skills,attention to detail, and professional presentation.
- Confidence using Microsoft Office; prior PMSknowledge is a plus (training provided).
- Ateam playerwith initiative andthe ability to work independently.
- Reliabletransport, given early startsand late finishes.
Why You’llLove Working With Us
- Comprehensiveinduction and in-housetrainingto support your growth.
- Be part of amulti-award-winning team,including:
- Gold Winner, North East EnglandTourism Awards (five consecutive years)
- Shortlisted for VisitEnglandSmall Hotel of the Year 2025
- Gold Winner,VisitEnglandSmall Hotel of the Year 2022
- North of England Hotel of theYear 2023 – The Sunday Times
- 2025 Winner of Ethical,Responsible and Sustainable award at North East Hotels Association
- Access towellness programs, charity events,and sustainability initiatives.
- Employee benefits, including recognitionschemes and discounts on spa experiences.
- Streamaccess for financial wellbeingand flexibility.
- Up to20% offgift vouchers andspa experiences.
- Free onsite parkingand provideduniform.
- Monthly and annualEmployee of the Monthincentives.
If you bringpassion, professionalism, and a love for exceptional guest service, we’d bedelighted to hear from you.
Join a teamwhere every day offers the chance to create unforgettable moments — and wherepeople are truly at the heart of everything we do.
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Receptionist in Seaham employer: Seaham Hall
Seaham Hall is an exceptional employer, offering a vibrant work culture where team members are valued and encouraged to grow. With a focus on quality customer care, employees benefit from comprehensive training, progression opportunities, and a competitive salary, all while enjoying the beautiful surroundings of County Durham. Join us for a rewarding experience in the hospitality industry, complete with free parking and a supportive team atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Seaham
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Seaham Hall. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Seaham Hall
Don't be shy about reaching out to Seaham Hall directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Receptionist in Seaham
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Seaham Hall and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Seaham Hall
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
