Therapist in North East

Job Opportunity: Spa Therapist
Location: Seaham Hall, County Durham
Resort information: https://www.seaham-hall.co.uk/
Salary: £13.75 per hour + share of service charge (approx. £2k per annum for full time employees) + retail commission structure
Hours: Flexible (0-40 hours per week, full-time or part-time available). Shifts vary between 10:00 AM - 8:00 PM, including weekends and bank holidays.
Reporting To: General Manager, Spa Manager, Treatment Manager, Spa Supervisor

About Us

At Seaham Hall, our mission is to create unforgettable Northern hospitality experiences, combining human connection, personalized service, and an evolving brand. As a Spa Therapist, you will be at the forefront of delivering our 5-star standards to guests, providing exceptional treatments and personalized recommendations. Join our vibrant team and start your Seaham Hall journey today!

• Training & Development: Full training provided with Temple Spa & ishga product partners.
• Supportive Team: Work in a fun, dynamic, and fast-paced team environment.
• Recognition & Rewards: Enjoy a share of the monthly service charge based on hours worked.
• Career Progression: Opportunities to develop and grow within the team.
• Wellness Initiatives: Workplace wellness program and participation in charity events.
• Sustainability Focus: Be part of our Sustainable Team, prioritizing people and the planet.
• Exclusive Discounts: Up to 20% off gift vouchers and spa experiences.
• Additional Benefits: Competitive salary, uniform provided, and access to Stream for employee benefits.
• Pension: Work-based pension scheme (subject to criteria).

What We’re Looking For

• Qualifications: NVQ Level 3 or equivalent in Beauty Therapy.
• Caring Nature: Genuine passion for helping people.
• Professionalism: Attention to detail, excellent timekeeping, and a polished appearance.
• Teamwork: Ability to collaborate effectively while also working independently.
• Communication: Outstanding customer service and confidentiality skills.
• Transport: Reliable transport preferred due to location and shift patterns.
• Customer Service: Ability to create a warm, welcoming, and relaxing environment for every client. Confident in carrying out thorough consultations, understanding individual needs, and tailoring treatments accordingly.
• Client Journey: Committed to delivering exceptional client journeys from arrival to departure, including aftercare advice and product recommendations where appropriate. Proactive in building long-term client relationships, encouraging repeat bookings, and maintaining high levels of client satisfaction.

Ready to Join Us?

If you’re passionate about delivering luxury treatments and creating exceptional guest experiences, we’d love to hear from you. Invest in us, and we’ll invest in you!