At a Glance
- Tasks: Lead a vibrant team to deliver exceptional dining experiences in a luxury setting.
- Company: Join the award-winning Seaham Hall, known for its outstanding hospitality and fine dining.
- Benefits: Enjoy competitive salary, service charge share, and comprehensive training with clear progression opportunities.
- Other info: Access to wellness programmes, employee discounts, and a supportive work environment.
- Why this job: Be part of a passionate team making memorable moments for guests in a stunning location.
- Qualifications: 2+ years in hospitality, excellent customer service skills, and a positive, team-focused attitude.
The predicted salary is between 27500 - 29500 £ per year.
Location: Seaham Hall, County Durham
Salary: £27,500 per annum (to be discussed at interview, dependent on experience)
Plus: Share of service charge (approximately £2,000 per year)
Hours: Full-time, 40+ hours per week (including weekends and bank holidays)
About Seaham Hall
Seaham Hall is an award‑winning luxury resort on the Durham coastline, renowned for exceptional hospitality, fine dining, and outstanding guest experiences.
The Role
As Food & Beverage Supervisor, you will play a key role in supporting the Restaurant Manager and working closely with the Kitchen and Food & Beverage teams to ensure seamless service and consistently high standards. You will lead by example on the floor, ensuring every guest enjoys a memorable 5‑star dining experience.
The Ideal Candidate
- A minimum of 2 years’ experience in hospitality (restaurant and/or bar)
- Excellent customer service and communication skills
- Strong attention to detail, ensuring 5‑star service standards are met
- Confidence using computer systems, including Microsoft Office and Simphony EPOS
- The ability to interact professionally with management, colleagues, and guests
- A positive, team‑focused attitude with the ability to work independently
- A well‑presented appearance, representing the brand at all times
- Own transport due to location
Key Responsibilities
- Deliver attentive, personalised service throughout the guest dining experience
- Anticipate and respond to special requests professionally
- Assist with the cleanliness and organisation of all working areas
- Actively upsell menu items, including starters, desserts, and beverages
- Attend work consistently well‑groomed and in full uniform
- Participate in training and develop strong menu knowledge to confidently guide and recommend to guests
Benefits
- Comprehensive in‑house training as part of your induction
- Clear progression opportunities for the right candidate
- Competitive salary plus service charge share
- Reward and recognition schemes, including Employee of the Month
- Monthly and annual team incentives
- Access to Stream employee benefits, including a B&Q discount card
- Workplace wellness programme
- Participation in charity events and fundraising initiatives
- Be part of our Sustainable Team scheme, prioritising people and planet
- Up to 20% team member discount on gift vouchers and spa experiences
- Work‑based pension scheme (subject to eligibility)
- Uniform provided
- Free onsite parking
If you’re ready for a rewarding challenge and have the skills, talent, and passion to thrive in a luxury hospitality environment, we would love to hear from you. Apply today and take the next step in your hospitality career at Seaham Hall.
Food & Beverage Supervisor in North East employer: Seaham Hall
Seaham Hall is an exceptional employer, offering a vibrant work culture that prioritises excellence in hospitality and guest experiences. With comprehensive in-house training, clear progression opportunities, and a commitment to employee well-being through wellness programmes and recognition schemes, we ensure our team members thrive in their roles. Located on the stunning Durham coastline, employees enjoy a unique environment that fosters both personal and professional growth while being part of a prestigious award-winning resort.
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Supervisor in North East
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the hospitality industry. They might know about openings or can put in a good word for you. Remember, personal connections can make all the difference!
✨Tip Number 2
Show up in person! If you're nearby Seaham Hall, pop in and ask to speak with the hiring manager. A friendly face can leave a lasting impression, and it shows your enthusiasm for the role.
✨Tip Number 3
Prepare for the interview by researching the company’s values and recent achievements. Knowing about their awards and commitment to excellence will help you stand out as a candidate who truly cares about the brand.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Food & Beverage Supervisor in North East
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your dedication to providing exceptional service and creating memorable guest experiences.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Food & Beverage Supervisor role. Highlight relevant experience in restaurants or bars, and don’t forget to mention any achievements that demonstrate your ability to meet 5-star service standards.
Be Professional Yet Approachable:In your written application, strike a balance between professionalism and approachability. Use a friendly tone while maintaining a level of formality that reflects the luxury environment of Seaham Hall.
Apply Through Our Website:We encourage you to apply directly through our website. This not only streamlines the process but also shows us that you’re genuinely interested in joining our vibrant team at Seaham Hall!
How to prepare for a job interview at Seaham Hall
✨Know Your Menu Inside Out
Before the interview, make sure you’re familiar with the menu and beverage offerings at Seaham Hall. This will not only show your enthusiasm for the role but also allow you to confidently discuss how you would upsell items and enhance the guest experience.
✨Showcase Your Customer Service Skills
Prepare examples from your previous roles where you delivered exceptional customer service. Think about specific situations where you went above and beyond for a guest, as this aligns perfectly with the 5-star service standards they expect.
✨Dress to Impress
Since the role requires a well-presented appearance, ensure you dress smartly for the interview. This reflects your understanding of the hospitality industry’s standards and shows that you take the opportunity seriously.
✨Demonstrate Team Spirit
Be ready to discuss how you work within a team. Share experiences where you collaborated with colleagues to achieve a common goal, as teamwork is crucial in delivering seamless service in a busy environment like Seaham Hall.
