At a Glance
- Tasks: Join our team as a Night Cleaner, ensuring our spa is pristine for guests each morning.
- Company: Seaham Hall is a top-rated hotel known for its exceptional hospitality and vibrant atmosphere.
- Benefits: Enjoy free parking, in-house training, and up to 20% off spa experiences.
- Other info: Work 40 hours a week, including weekends, from 10.30pm to 7am.
- Why this job: Be part of an award-winning team with opportunities for growth and a fun work environment.
- Qualifications: Previous housekeeping experience and excellent customer service skills are essential.
The predicted salary is between 20316 - 25396 £ per year.
Position
Night Cleaner (Spa Night Housekeeper) at Seaham Hall, County Durham.
Key Information
- Location: Seaham Hall, County Durham
- Salary: £12.71 per hour plus a share of service charge (approximately £2,000 annually)
- Hours: 40 hours per week (night shift 10:30pm – 7:00am, including weekends and bank holidays)
- Reporting to: General Manager, Housekeeping team
Responsibilities
Provide quality cleaning standards within the Serenity Spa, ensuring the spa is ready for guests next morning, maintain 5‑star standards during the night shift, and interact professionally with management and the housekeeping team.
Eligibility & Requirements
- Previous housekeeping experience is essential.
- Excellent customer service and communication skills.
- Attention to detail to uphold 5‑star service standards.
- Ability to interact professionally with management and team members.
- Team player, also capable of working independently.
- Well presented, representing a high standard of competence at all times.
- Reliable transport.
Benefits
- Free onsite parking.
- In‑house training during induction.
- Progression opportunities for the right candidate.
- Dynamic team environment.
- Reward and recognition scheme, including Stream and a share of monthly service charge.
- Participation in charity events and fundraising.
- Workplace wellness programme.
- Sustainable Team scheme, prioritising people and planet.
- Up to 20% team member discount on gift vouchers and spa experiences.
- Competitive salary.
- Workplace pension scheme subject to criteria.
- Uniform provided.
- Opportunity to be part of a growing, award‑winning business (North East England Tourism Awards 2020 & 2022, Small Hotel of the Year 2022, etc.).
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Management and Manufacturing
Industries
Hospitality
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Night Cleaner employer: Seaham Hall
Contact Detail:
Seaham Hall Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Cleaner
✨Tip Number 1
Familiarise yourself with the specific cleaning standards expected in a spa environment. Research the types of products and techniques used in high-end establishments to ensure you can discuss them confidently during your interview.
✨Tip Number 2
Highlight your previous housekeeping experience by preparing examples of how you've maintained high standards in past roles. Be ready to share specific situations where your attention to detail made a difference.
✨Tip Number 3
Demonstrate your customer service skills by thinking of ways you've positively interacted with guests or team members in the past. This will show that you understand the importance of creating a welcoming atmosphere.
✨Tip Number 4
Since this role requires working nights, be prepared to discuss your availability and how you manage your time effectively. Showing that you can handle the unique challenges of night shifts will set you apart from other candidates.
We think you need these skills to ace Night Cleaner
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise any previous housekeeping experience you have. Mention specific tasks you've performed that relate to maintaining high cleaning standards, especially in a hospitality setting.
Showcase Customer Service Skills: Since excellent customer service is crucial for this role, include examples of how you've provided outstanding service in past positions. This could be through direct interactions with guests or ensuring a pleasant environment.
Attention to Detail: Demonstrate your attention to detail by providing examples of how you've ensured cleanliness and organisation in previous roles. Mention any specific standards you adhered to, particularly if they were 5-star rated.
Professional Presentation: As the role requires a high standard of presentation, mention how you maintain professionalism in your appearance and conduct. This can include your approach to teamwork and communication with management and colleagues.
How to prepare for a job interview at Seaham Hall
✨Showcase Your Housekeeping Experience
Make sure to highlight your previous housekeeping experience during the interview. Discuss specific tasks you've handled and how they relate to maintaining high standards of cleanliness, especially in a spa environment.
✨Demonstrate Customer Service Skills
Since this role involves interaction with guests, be prepared to share examples of how you've provided excellent customer service in the past. This could include handling guest requests or resolving issues effectively.
✨Emphasise Attention to Detail
Attention to detail is crucial for a Spa Night Housekeeper. Be ready to discuss how you ensure that every corner is spotless and how you maintain a 5-star standard in your work.
✨Be Professional and Well-Presented
First impressions matter! Dress appropriately for the interview and maintain a professional demeanor. This reflects your understanding of the high standards expected in the hospitality industry.