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- Tasks: Join our team as a Housekeeper, ensuring top-notch cleaning for guests and hotel facilities.
- Company: Seaham Hall is an award-winning hotel known for its exceptional service and stunning location.
- Benefits: Enjoy flexible hours, training, wellness programmes, and discounts on spa experiences.
- Why this job: Be part of a vibrant team in a growing business with a focus on sustainability and community.
- Qualifications: Previous housekeeping experience is preferred; strong communication and attention to detail are essential.
- Other info: Uniform provided, up to 28 days holiday, and a share of monthly service charge for full-time staff.
Overview
Role: Hotel Housekeeper
Location: Seaham Hall, County Durham
Resort information: https://www.seaham-hall.co.uk/
Salary: up to £12.21 (depending on experience & to be discussed at interview)
Hours: 0-32 hours a week, between 10am and 3pm (Part & Full-Time), including weekends & bank holidays.
Relationships: General Manager, Housekeeping team
Responsibilities
- Provide quality cleaning standards for guest accommodation and the hotel’s facilities.
Qualifications
- Previous housekeeping experience is desired
- Excellent customer service and communication skills
- Attention to detail to ensure the 5-star standard of service is delivered
- Ability to effectively interact with management, staff and guests in a professional manner
- Be a team player as well as an individual worker
- Be well presented and represent a high standard of competence at all times
- Due to location transport is required
Benefits
- Full training provided with progression opportunities
- Inclusion in charity events and fundraising
- Workplace wellness programme
- Be part of our Sustainable Team scheme, prioritising people and planet
- Up to 20% team member discount off gift vouchers and spa experiences
- Uniform provided
- Up to 28 days holidays per annum dependant on hours worked including bank holidays
- Free onsite parking
- Reward and recognition scheme, Wagestream benefits, and a share of monthly service charge based on hours worked
Job Details
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Management and Manufacturing
- Industries: Hospitality
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Housekeeping employer: Seaham Hall
Contact Detail:
Seaham Hall Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping
✨Tip Number 1
Familiarise yourself with Seaham Hall's values and mission. Understanding their commitment to quality service and sustainability will help you align your responses during any interviews, showing that you're a great fit for their team.
✨Tip Number 2
Highlight your previous housekeeping experience in conversations. Be ready to discuss specific tasks you've handled and how they relate to maintaining high standards, as this will demonstrate your capability to meet their expectations.
✨Tip Number 3
Prepare to showcase your customer service skills. Think of examples where you've gone above and beyond for guests or clients, as this role requires excellent interaction with both guests and staff.
✨Tip Number 4
Dress appropriately for any in-person meetings or interviews. Since the role demands a high standard of presentation, making a good first impression can set the tone for your potential employment.
We think you need these skills to ace Housekeeping
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any previous housekeeping experience and relevant skills. Emphasise your attention to detail, customer service abilities, and teamwork, as these are key qualities the employer is looking for.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the hospitality industry. Mention specific experiences that demonstrate your ability to meet the 5-star standards expected at Seaham Hall.
Highlight Relevant Skills: In your application, clearly outline your communication skills and ability to interact professionally with guests and staff. This will show that you can contribute positively to the hotel's environment.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a housekeeping role.
How to prepare for a job interview at Seaham Hall
✨Showcase Your Experience
Make sure to highlight any previous housekeeping experience you have. Talk about specific tasks you've handled and how they relate to the role at Seaham Hall. This will demonstrate your capability and understanding of the job.
✨Emphasise Customer Service Skills
Since this role involves interacting with guests, be prepared to discuss your customer service skills. Share examples of how you've provided excellent service in the past and how you handle guest requests or complaints.
✨Attention to Detail is Key
The job requires a high standard of cleanliness. Be ready to discuss how you ensure attention to detail in your work. You might want to mention specific cleaning techniques or checklists you use to maintain quality.
✨Dress to Impress
First impressions matter! Dress professionally for your interview to reflect the high standards of Seaham Hall. Being well-presented shows that you take the opportunity seriously and understand the importance of appearance in the hospitality industry.