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- Tasks: Assist in delivering exceptional food and beverage service to guests.
- Company: Join the award-winning Seaham Hall, a top-rated hotel in County Durham.
- Benefits: Enjoy competitive pay, staff discounts, gym access, and monthly incentives.
- Why this job: Be part of a celebrated team with a focus on hospitality and customer satisfaction.
- Qualifications: Previous experience in hospitality and excellent communication skills are essential.
- Other info: Flexible hours available on a zero-hour contract; training provided.
Role:Food & Beverage Assistant
Location:Seaham Hall, County Durham
Resort information:https://www.seaham-hall.co.uk/
Salary:Up to £12.21 per hour, dependant on age plus a share of service charge, approx. 2k a year for full time hours
Hours:Full & Part Time hours on a zero hour contract, including weekends & bank holidays.
Relationships:General Manager, Kitchen team, Food & Beverage team
We are looking to expand our current team in The Ozone and are offering full and part time hours.
Do you have a can-do attitude?
Are you passionate about hospitality?
Are you customer focused and can consistently deliver excellent customer service in a fast-paced environment with a friendly attitude
Benefits
- Monthly & Yearly staff incentives including a share of monthly service charge, approx. £2k annually
- Inclusion in charity events and fundraising
- Access to the gym in the spa
- In-house training will be provided as part of your induction
- Exciting opportunity to be a part of an award-winning business with many accolades including gold winner at the North East England Tourism Awards for five consecutive years, gold winner for Small Hotel at Visit England Awards 2022, and voted North of England Hotel of Year 2023 by Sunday Times
- Up to 20% team member discount off gift vouchers and spa experiences
- Uniform provided
- Free onsite parking
- We work with Wagestream on a range of employee benefits and also offer a B&Q discount card
The ideal candidate
- Previous experience in a similar role required – restaurant/bar/reception
- Have excellent customer service and communication skills
- Attention to detail to ensure the 5-star standard of service is deliveredconsistently
- Knowledge of Simphony software is advantageous
- Ability to effectively interact with management, team members and guests in a professional manner
- Be a team player as well as an individual worker
- Must have transport
- To provide attentive service during the meal and watch for special requests.
- To assist in the general cleaning of your working areas.
- To take every opportunity to upsell – desserts, starters, drinks etc.
- To attend work consistently well groomed, in uniform
- Be willing to attend training and gain an understanding of the menu to be able to offer guidance and recommendations to guests
If you\’re ready for the challenge and have the skills, talent and experience then we want to hear from you today!
Compensation: Minimum Wage #J-18808-Ljbffr
Food & Beverage Assistant employer: Seaham Hall
Contact Detail:
Seaham Hall Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Assistant
✨Tip Number 1
Familiarise yourself with the menu and beverage offerings at Seaham Hall. Being knowledgeable about what you’re serving will not only impress your potential employers but also show your enthusiasm for the role.
✨Tip Number 2
Demonstrate your customer service skills during any interactions you have with the team or management. A friendly attitude and a can-do approach can set you apart from other candidates.
✨Tip Number 3
If you have experience with Simphony software, be sure to mention it in conversations. If not, express your willingness to learn quickly, as this shows your adaptability and eagerness to contribute.
✨Tip Number 4
Network with current employees if possible. They can provide insights into the company culture and may even refer you internally, which can significantly boost your chances of landing the job.
We think you need these skills to ace Food & Beverage Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the food and beverage industry. Emphasise any previous roles where you provided excellent customer service, as this is crucial for the position.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for hospitality and your can-do attitude. Mention specific experiences that demonstrate your ability to work in a fast-paced environment and deliver 5-star service.
Highlight Relevant Skills: In your application, be sure to mention any knowledge of Simphony software or similar systems. Also, include your communication skills and attention to detail, as these are key attributes for the role.
Show Enthusiasm: Express your excitement about the opportunity to join an award-winning team. Mention how you align with their values and how you can contribute to maintaining their high standards of service.
How to prepare for a job interview at Seaham Hall
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share any personal experiences that highlight your love for customer service and how you enjoy making guests feel welcome.
✨Demonstrate Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Be ready to discuss specific situations where you went above and beyond to meet a customer's needs, as this is crucial for a Food & Beverage Assistant.
✨Familiarise Yourself with the Menu
Take some time to research the menu and offerings at Seaham Hall. Being knowledgeable about the food and drink options will allow you to confidently answer questions and make recommendations during the interview.
✨Highlight Your Teamwork Abilities
Since the role requires working closely with the kitchen and food & beverage teams, be prepared to discuss your experience in collaborative environments. Share examples of how you've successfully worked as part of a team to achieve common goals.
