At a Glance
- Tasks: Be the welcoming voice for patients and support their admission process.
- Company: Join a top-rated mental health centre with a supportive culture.
- Benefits: Generous compensation, paid time off, health plans, and retirement match.
- Other info: Collaborative team focused on kindness and patient satisfaction.
- Why this job: Make a real difference in people's lives while working in a caring environment.
- Qualifications: 2 years of experience, strong communication skills, and attention to detail.
The predicted salary is between 30000 - 40000 £ per year.
If you are interested in a rewarding job and a supportive culture, as well as being part of an organization that rates the highest in the state for consumer satisfaction, Seacoast Mental Health Center, Inc. has an opening for a Full-Time Admissions Representative to join our team!
The Impact You'll Make
As an Admissions Representative, you’ll be the welcoming voice and guiding hand for new and reapplying patients. You will gather essential information, ensure it’s accurately documented, and support the needs of the clinical staff and the center, as determined by the Administrative Operations Manager. Your attention to detail, and ability to put people at ease will directly shape how patients perceive our organization and will help them feel confident they have come to the right place.
What You'll Do
- Serve as the first point of contact for incoming calls, emails, and walk-ins, ensuring every interaction is warm, professional, and efficient.
- Meet with each new and reapplying patient to process admission paperwork.
- Review, complete, and explain required paperwork. Secure patient signatures on all necessary forms.
- Verify insurance, setting fees, explaining the patients’ financial obligations. Refer patients to our benefits specialist if appropriate.
- Data entry of all pertinent information into our Electronic Health Record.
- Responsible for sending required correspondence to all new patients, which includes intake packets and no-show letters.
- Collaborate with team members to continuously improve the intake process for speed, accuracy, and client satisfaction.
- Provide assistance to the Accounts Receivable (A/R) with collection efforts and billing inquiries.
- Follow up with clients to confirm appointments, provide updates, or request additional information.
- Provide assistance to the clinical staff as needed to obtain authorizations.
What You'll Bring
- 2 years of related experience.
- Strong active listening skills and the ability to communicate with empathy and clarity.
- Proficiency with data entry.
- Exceptional organizational skills and attention to detail.
- Ability to manage multiple priorities in a fast-paced environment.
Why You'll Love It Here
- A supportive, mission-driven team that values collaboration and kindness.
- Supports each other every step of the way.
- Seacoast Mental Health Center, Inc. offers a generous compensation package including paid time off, health and dental plans, retirement account match, etc.
We are an Equal Opportunity Employer, and we value the diversity of our community.
Administrative Intake Representative in Portsmouth employer: Seacoast Mental Health Center
Seacoast Mental Health Center, Inc. is an exceptional employer that prioritises a supportive and mission-driven work culture, making it an ideal place for those seeking meaningful employment in the mental health field. With a strong focus on collaboration and kindness, employees benefit from generous compensation packages, including paid time off and comprehensive health plans, while also having ample opportunities for professional growth and development in a highly regarded organisation known for its consumer satisfaction.
Contact Details:
Seacoast Mental Health Center Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Administrative Intake Representative in Portsmouth
✨Tip Number 1
First things first, make sure you know the ins and outs of the role. Research Seacoast Mental Health Center and understand their mission. This way, when you get that interview, you can show them you’re not just another candidate – you’re genuinely interested in being part of their supportive culture.
✨Tip Number 2
Practice your active listening skills! During interviews, it’s crucial to listen carefully to what they’re asking. Respond thoughtfully and show empathy in your answers. This will demonstrate that you have the right communication style for an Admissions Representative.
✨Tip Number 3
Don’t underestimate the power of follow-up! After your interview, send a quick thank-you email. Mention something specific from your conversation to remind them of your chat. It shows you’re keen and professional, which is exactly what they’re looking for.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly. Let’s get you on board!
We think you need these skills to ace Administrative Intake Representative in Portsmouth
Some tips for your application 🫡
Show Your Warmth:As an Admissions Representative, you'll be the first point of contact for patients. Make sure your application reflects your ability to communicate with empathy and clarity. Use friendly language and share any relevant experiences that showcase your warm approach.
Highlight Your Attention to Detail:This role requires exceptional organisational skills and attention to detail. In your application, mention specific examples where you've successfully managed paperwork or data entry tasks. This will show us you can handle the nitty-gritty of the job!
Demonstrate Your Team Spirit:We love a collaborative spirit! In your written application, talk about times you've worked well in a team. Highlight how you’ve contributed to improving processes or supporting colleagues, as this aligns perfectly with our mission-driven culture.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you're keen on joining our supportive team!
How to prepare for a job interview at Seacoast Mental Health Center
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Admissions Representative. Familiarise yourself with the key tasks like processing admission paperwork and verifying insurance. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your People Skills
As the first point of contact for patients, your ability to communicate with empathy is crucial. Prepare examples from your past experiences where you've successfully put someone at ease or handled a difficult situation. This will highlight your interpersonal skills and align with the supportive culture they value.
✨Highlight Your Attention to Detail
Given the importance of accuracy in data entry and paperwork, be ready to discuss how you ensure precision in your work. You could mention specific tools or methods you use to stay organised and avoid mistakes. This will reassure them that you can handle the administrative aspects of the role effectively.
✨Prepare Questions That Matter
At the end of the interview, you'll likely have the chance to ask questions. Think about what’s important to you, such as team dynamics or opportunities for professional development. Asking insightful questions shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.
