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- Tasks: Lead a team to create exciting retail experiences while managing sales and product strategies.
- Company: Join the National SEA LIFE Centre in Birmingham, surrounded by sea otters and penguins!
- Benefits: Enjoy discounts, free attraction tickets, and employee perks like cinema discounts.
- Other info: Full-time role with opportunities for growth and a dynamic work atmosphere.
- Why this job: Make a splash in retail management while enhancing customer experiences in a fun environment.
- Qualifications: Previous managerial experience and strong leadership skills are essential.
The predicted salary is between 29000 - 31500 £ per year.
Fancy working where sea otters and penguins watch on as you go about your daily work as a Retail Manager at the National SEA LIFE Centre in Birmingham? Our commercial areas are very much part of the SEA LIFE immersive experience, therefore visual merchandising and space management within the commercial areas will be crucial. As will the integration of engaging photo and games opportunities and food and beverage vending propositions, which are fully aligned to enhance each customer visit.
You’ll have a real flair for creating innovative and exciting displays which improve sales opportunities. With your commercial hat on you’ll analyse and interpret sales data and feedback information on product performance to ensure our targets are achieved, by making the best use of all opportunities. You’ll take ownership and prepare detailed action plans to maximise profits and work with the central buying team and Group Commercial Director to deliver an effective strategy for product development, margin management and stock availability.
This is a full-time, fixed-term role, working any 5 days from 7, including working a regular fair share of weekends and bank holidays as required.
Qualifications & Experience- Previous managerial experience in a customer service function
- Excellent leadership, interpersonal and communication skills
- A commercial mind with the ability to think ahead and see the bigger picture
- Ability to thrive under pressure and implement with pace
- 25% discount in our retail shops and restaurants
- 40% off LEGO online
- Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you, your family, and friends every year
- Employee pricing up to 55% off cinema tickets
If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at recruitment@merlinentertainments.biz and one of the team will get back to you as soon as possible.
Pay RangeCompensation between GBP £29,000.00/Yr.-GBP £31,500.00/Yr.
Retail Manager employer: SEA LIFE
Contact Detail:
SEA LIFE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Manager
✨Tip Number 1
Get to know the company inside out! Research the National SEA LIFE Centre and its values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for situational questions! Think about how you would handle specific scenarios related to retail management. Practising your responses will help you feel more confident and ready to impress during the interview.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows good manners and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Manager
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about working in a vibrant environment like the SEA LIFE Centre. Share why you love retail and how you can bring that energy to our team.
Tailor Your Experience: Make sure to highlight your previous managerial experience and how it relates to the Retail Manager role. We’re looking for someone who can think commercially, so don’t forget to mention any relevant achievements or skills that demonstrate your ability to drive sales and manage a team effectively.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key achievements stand out. Remember, we’re busy too, so make it easy for us to see why you’re the perfect fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our company culture there. We can’t wait to hear from you!
How to prepare for a job interview at SEA LIFE
✨Know Your Retail Stuff
Make sure you brush up on the latest trends in retail management, especially in visual merchandising. Be ready to discuss how you can create engaging displays that not only attract customers but also boost sales.
✨Data is Your Best Friend
Familiarise yourself with sales data analysis. Be prepared to talk about how you've used data in the past to improve product performance and meet targets. This shows you have a commercial mindset and can think strategically.
✨Show Off Your Leadership Skills
Think of examples where you've successfully led a team or improved customer service. Highlight your interpersonal skills and how you thrive under pressure, as these are key for a Retail Manager role.
✨Be Ready for Scenario Questions
Expect questions about how you'd handle specific situations, like managing stock levels during peak times or creating a new promotional strategy. Prepare some scenarios from your past experience to demonstrate your problem-solving abilities.