What you'll bring to the team
We have an amazing opportunity for a highly motivated, entrepreneurial and self-driven General Manager. Stepping into the world of glistening scales and razor-sharp teeth at SEA LIFE Scarborough!
In this exciting, multi-faceted senior management role you will report into the Regional Director for our rest of UK Gateway attractions. You’ll be responsible for delivering all financial targets for SEA LIFE, whilst maintaining the brand standards of presentation and guest experience, as well as ensuring health and safety is always paramount.
You’ll help drive visitor volume to the attraction, develop and deliver an annual business plan, maintain financial forecasts, develop revenue streams and explore innovative growth opportunities in commercial areas such as retail, food & beverage and photography.
With the support of your Aquarium Curator and the animal care team, you’ll also be responsible for ensuring the wellbeing, health, and effective care of a diverse range of fish and other aquatic creatures at our SEA LIFE attraction.
This role is full-time and includes working a regular, fair share of weekends and bank holidays as required.
Qualifications & Experience
- Someone who has significant management experience at a senior level in a complex, multi-functional commercial business
- You’ll have a flair for networking
- A real passion for this business and the ability to manage relationships across a diverse range of stakeholders
- Possess excellent commercial and financial acumen as well as a real creative and unique flair
- Have excellent communication and motivational skills
- Experience in ensuring safety is paramount, managing operational budgets and reviewing and updating operational procedures
Benefits
- A non-contractual discretionary company bonus
- 33 days holiday including bank holidays
- Private Medical Insurance (Single Cover)
- 40% off LEGO online
- 25% discount in our retail shops and restaurants
- Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you, your family, and friends every year
- Enjoy the Ride Pass – giving you and 5 others a Merlin annual pass (Gold edition)
- X2 volunteer days a year
- Cycle to work scheme
If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at recruitment@merlinentertainments.biz and one of the team will get back to you as soon as possible.
Pay Range
General Manager employer: SEA LIFE
At SEA LIFE Scarborough, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. As a Guest Experience Host, you'll not only engage with visitors in a stunning coastal location but also enjoy flexible hours, competitive pay, and a range of fantastic benefits including discounts and free access to attractions worldwide. We are committed to your personal and professional growth, ensuring you have the tools and support to thrive in your role while making a meaningful impact on conservation education.
