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- Tasks: Create memorable experiences for guests in our vibrant coffee shop.
- Company: Join the fun team at SEA LIFE Loch Lomond!
- Benefits: Enjoy monthly bonuses, discounts, and free attraction tickets.
- Other info: Flexible shifts available, including weekends and holidays.
- Why this job: Be part of a magical environment and connect with visitors.
- Qualifications: Previous coffee shop experience is a plus; great communication skills needed.
The predicted salary is between 26600 - 26600 £ per year.
Location: SEA LIFE Loch Lomond, Ben Lomond Way, Balloch, LOCH LOMOND, Stirlingshire, G83 8QL
Get ready to dive into an exciting new role at SEA LIFE Loch Lomond! We are on the lookout for enthusiastic, friendly people to join our customer‑facing Food & Beverage team, based in our bustling coffee shop. If you love creating great experiences, this could be the role for you. You’ll deliver outstanding guest service, take pride in presentation, and build strong product knowledge to ensure every visit is memorable. Most importantly, you’ll help bring the magic to life—connecting with our guests and making sure they enjoy a fun, safe, and unforgettable experience while visiting SEA LIFE Loch Lomond. In this role, you must be flexible to work a variety of shifts across a 7-day week; including weekends and bank holidays.
Qualifications & Experience
- Previous coffee shop experience desirable
- Clear and confident communication with guests and colleagues
- Willingness to learn and develop new skills
- Operate till systems accurately
- Upsell products to enhance the guest experience
- Manage stock rotation
- Maintain high standards of cleanliness within the department
- Complete daily and weekly cleaning and safety checklists
- Carry out opening and closing procedures in line with departmental operating plans
Benefits
- Monthly Bonus based on guest satisfaction
- 25% discount in our retail shops and restaurants and 40% off LEGO online
- Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you, your family, and friends every year
- Employee pricing up to 55% off cinema tickets
If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at Recruitment@merlinentertainments.biz and one of the team will get back to you as soon as possible.
Pay Range
GBP £12.81/Hr.
Food & Beverage Host employer: SEA LIFE
Contact Detail:
SEA LIFE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Host
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on SEA LIFE Loch Lomond. Understand their values and what makes them unique. This will help you connect with the team and show that you're genuinely interested in being part of their magic.
✨Tip Number 2
Practice your communication skills! As a Food & Beverage Host, you'll be interacting with guests all day. Try role-playing with a friend or family member to get comfortable with delivering outstanding service and upselling products.
✨Tip Number 3
Be flexible and show your enthusiasm! Highlight your willingness to work various shifts, including weekends and bank holidays. Employers love candidates who are adaptable and ready to jump in wherever needed.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the team at SEA LIFE Loch Lomond. Don’t miss out on this exciting opportunity!
We think you need these skills to ace Food & Beverage Host
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for creating great experiences shine through! We want to see how excited you are about joining our Food & Beverage team at SEA LIFE Loch Lomond.
Highlight Relevant Experience: If you've got previous coffee shop experience, make sure to mention it! We love seeing how your skills can contribute to delivering outstanding guest service and maintaining high standards.
Be Clear and Confident: Use clear and confident language in your application. This reflects the communication skills we value in our team members, especially when connecting with guests and colleagues.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and get you one step closer to joining our magical team at SEA LIFE Loch Lomond.
How to prepare for a job interview at SEA LIFE
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Familiarise yourself with different types of coffee drinks and how they’re made. This will show your passion for the role and help you connect with the team.
✨Show Off Your People Skills
As a Food & Beverage Host, you'll be interacting with guests all day. Practice your communication skills and think of examples where you've provided excellent customer service. Be ready to share these stories during the interview!
✨Flexibility is Key
Since the role requires working various shifts, be prepared to discuss your availability. Highlight your willingness to work weekends and holidays, as this shows your commitment to the job and the team.
✨Emphasise Cleanliness and Safety
Make sure to mention your understanding of cleanliness and safety standards in a food environment. You could even prepare a few points on how you’ve maintained high standards in previous roles to demonstrate your attention to detail.