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- Tasks: Engage with guests and create memorable experiences in a fun, dynamic environment.
- Company: Join the Gruffalo and Friends Clubhouse at SEA LIFE, Blackpool.
- Benefits: Enjoy discounts, free attraction tickets, and employee perks.
- Other info: Flexible hours with seasonal contracts until November 2026.
- Why this job: Be part of a passionate team that spreads joy and excitement.
- Qualifications: Customer service experience and a friendly, enthusiastic attitude.
The predicted salary is between 12 - 13 £ per hour.
Join the Gruffalo and Friends Clubhouse on Blackpool's iconic promenade, where beloved children’s stories come to life and imaginations run free. We’re looking for passionate people to be part of the Commercial team; driving revenue across the department whilst delivering a friendly, courteous, efficient, and helpful service to our guests always. In this role you will work in commercial areas such as Admissions, Retail, or the Highway Rat Café across SEA LIFE and Gruffalo.
Working here feels pretty outstanding we’re looking for people who strive for the best, are guest focused, and radiate passion and enthusiasm. These are seasonal, fixed term positions. Contracts will run through to early November 2026. Shifts can include weekends, bank holidays and peak holiday seasons.
Please note, if successful through the screening process you will need to be available on Wednesday 20th May to attend the Assessment Centre between 5-6pm or 6.30-7.30pm. If successful for the role, the induction will be on Sunday 24th May so please ensure you are available on these dates if you are interested in applying.
Qualifications & Experience- Lots of experience working in a customer facing environment
- Excellent communications skills
- Friendly and hardworking with a "can do" demeanour
- You’ll have a keen eye for opportunities to go above and beyond
- Fun, dynamic, and friendly personality
Alongside helping to spread happiness and cheer to all our guests, you’ll also receive:
- 25% discount in our retail shops and restaurants
- 40% off LEGO online
- Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you, your family, and friends every year
- Employee pricing up to 55% off cinema tickets
If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at recruitment@merlinentertainments.biz and one of the team will get back to you as soon as possible.
Pay RangeGBP £12.81/Hr.
Commercial Host employer: SEA LIFE
Contact Detail:
SEA LIFE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Host
✨Tip Number 1
Get to know the company! Before your interview, dive into what SEA LIFE and The Gruffalo & Friends Clubhouse are all about. Understanding their values and mission will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering a friendly and efficient service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your assessment.
✨Tip Number 3
Be flexible and enthusiastic! Highlight your availability and willingness to work during weekends and holidays. Show them that you’re excited about the role and ready to bring your dynamic personality to the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re tech-savvy and comfortable with online processes, which is a great trait for any commercial host.
We think you need these skills to ace Commercial Host
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm shine through! We want to see how much you love working with people and creating memorable experiences for guests. Share any relevant stories that highlight your passion for customer service.
Tailor Your Application: Make sure to customise your application to fit the Commercial Host role. Highlight your experience in customer-facing environments and any specific skills that match what we're looking for. This shows us you’ve done your homework and are genuinely interested!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that’s easy to read, so make sure to proofread it before hitting send!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate, so go ahead and get that application in!
How to prepare for a job interview at SEA LIFE
✨Know the Company
Before your interview, take some time to research the Gruffalo & Friends Clubhouse and SEA LIFE. Understand their values, mission, and what makes them unique. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since this role is all about delivering excellent service, be ready to share specific examples from your past experiences where you went above and beyond for a customer. Highlight your friendly and hardworking attitude, as well as any situations where you turned a negative experience into a positive one.
✨Demonstrate Your Passion
Let your enthusiasm shine through during the interview! Talk about why you love working in a customer-facing role and how you can contribute to creating memorable experiences for guests. A fun, dynamic personality is key, so don’t hold back on showing your excitement.
✨Prepare for Flexibility Questions
Given the flexible hours required for this position, be prepared to discuss your availability openly. Think about how you can accommodate weekends and holidays, and express your willingness to adapt to the needs of the team. This shows that you're committed and ready to jump in when needed.