At a Glance
- Tasks: Lead a fun team to deliver amazing food and drink experiences for guests.
- Company: Join a unique workplace in beautiful Gweek, Cornwall, surrounded by nature.
- Benefits: Enjoy discounts, free attraction tickets, and employee perks like cinema discounts.
- Other info: Full-time role with opportunities for growth and a dynamic team atmosphere.
- Why this job: Make a real impact on guest experiences while working in a vibrant environment.
- Qualifications: Supervisory experience in fast-paced customer service and strong communication skills.
The predicted salary is between 26897 - 26897 £ per year.
Are you looking for a job like no other? Fancy working where seals and puffins watch on as you go about your daily work as a Food & Beverage Supervisor in the beautiful Gweek, Cornwall! Working here feels pretty unique and our Food & Beverage team are fizzing with fun and a vital ingredient in the guest experience! Therefore, we’re looking for someone who strives for the best, is guest focused and isn't afraid to swim upstream. Reporting to the Commercial manager and managing a team of hosts, you’ll take the lead in delivering a world-class visitor experience for our visitors.
Working on the front line and in the thick of the action, in our Café, Hilltop Refreshments and the Kiosk food & beverage units, outstanding customer service will come naturally to you, as will the ability to lead by example whilst creating a motivational team environment. Whether you’re catering for our day visitors or events, you will be on hand to ensure guests receive outstanding service and high-quality food. You will actively seek ways to increase revenue and keep wastage to a minimum; collaborating closely with suppliers to ensure efficient stock management, mentoring staff to achieve spend targets and supporting the catering team to deliver the highest quality standards of food hygiene.
This is a full-time permanent role, working 5 days from 7 and as weekends and holiday periods are our busiest time this will include doing your fair share of weekends and bank holidays on a roster basis.
Qualifications & Experience
- Someone with supervisory experience in a fast-paced customer facing environment
- Proven people management and communications skills
- Experience in cash handling
- Experience in maximising visitor spends by upselling
Benefits
- 25% discount in our retail shops and restaurants
- 40% off LEGO online
- Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you, your family, and friends every year
- Enjoy the Ride Pass – giving you and 5 others a Merlin Annual Pass (Gold edition)
- Discounted rates at Merlin hotels all over the world
- Employee pricing up to 55% off cinema tickets
If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at recruitment@merlinentertainments.biz and one of the team will get back to you as soon as possible.
Pay Range
GBP £26,897.00/Yr.
Food & Beverage Supervisor employer: SEA LIFE Trust
Join our vibrant team as a Food & Beverage Supervisor in the stunning Gweek, Cornwall, where your work is complemented by the breathtaking views of seals and puffins. We pride ourselves on fostering a fun and dynamic work culture that prioritises guest satisfaction and employee growth, offering unique benefits such as discounts at our attractions and hotels, as well as opportunities for professional development. With a commitment to high-quality service and teamwork, this role not only promises a rewarding career but also a chance to be part of an unforgettable visitor experience.
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Supervisor
✨Tip Number 1
Get to know the company! Research their values and what makes them tick. When you walk into that interview, you want to show that you’re not just another candidate but someone who genuinely cares about their mission and can contribute to their unique vibe.
✨Tip Number 2
Practice your people skills! As a Food & Beverage Supervisor, you'll be leading a team and interacting with guests all day. Role-play common scenarios with friends or family to boost your confidence and refine your communication style.
✨Tip Number 3
Show off your upselling skills! Think of creative ways to enhance the guest experience while increasing revenue. Prepare some examples of how you've successfully upsold in the past to impress during your interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and ready to dive into this exciting role!
We think you need these skills to ace Food & Beverage Supervisor
Some tips for your application 🫡
Show Your Passion for Guest Experience:When writing your application, let us know how much you love creating memorable experiences for guests. Share specific examples of how you've gone above and beyond in previous roles to make someone's day special!
Highlight Your Leadership Skills:As a Food & Beverage Supervisor, you'll be leading a team. Make sure to showcase your supervisory experience and how you've motivated others in fast-paced environments. We want to see how you can inspire your team to deliver top-notch service!
Be Specific About Your Experience:Don't just list your past jobs; tell us about your achievements! Whether it's upselling techniques that boosted revenue or effective stock management strategies, we want to hear the details that set you apart from other candidates.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be one step closer to joining our fun-loving team in Gweek, Cornwall!
How to prepare for a job interview at SEA LIFE Trust
✨Know Your Venue
Before the interview, take some time to research the location and its unique features. Understanding the environment where you'll be working, especially with seals and puffins around, will show your enthusiasm and help you connect with the interviewers.
✨Showcase Your Leadership Skills
As a Food & Beverage Supervisor, you'll need to lead a team effectively. Prepare examples of how you've motivated staff in previous roles or handled challenging situations. This will demonstrate your ability to create a positive team environment.
✨Emphasise Customer Service Excellence
Outstanding customer service is key in this role. Be ready to discuss specific instances where you've gone above and beyond for guests. Highlighting your guest-focused approach will resonate well with the interviewers.
✨Discuss Revenue Maximisation Strategies
Since the role involves increasing revenue and managing stock efficiently, think about how you've successfully upsold products or managed inventory in the past. Sharing these experiences will show that you're proactive and results-driven.
