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For Companies At a Glance
- Tasks: Ensure smooth surf sessions, deliver safety briefings, and manage equipment with care.
- Company: The Wave, a vibrant place connecting people and nature.
- Benefits: 30 days paid holiday, free surf sessions, and exclusive discounts.
- Why this job: Join a fun, adventurous team making a positive impact on health and happiness.
- Qualifications: Customer service experience and a proactive, positive attitude.
- Other info: Inclusive workplace valuing diverse backgrounds and perspectives.
The predicted salary is between 24000 - 36000 £ per year.
Who We Are
The Wave is a place where people and nature come together - creating the right environment for people to thrive - our guests, our team, and our community. Our purpose is to nurture a world of health, hope and happiness with every wave. We’re driven by a spirit of innovation, purpose and possibility.
Our Values – We Are FAIR
- Fun – We take fun seriously! We put smiles on faces.
- Adventurous – We’re game changers, adaptable and explore with optimism.
- Impact – We’re here to create a healthier connection between people and planet.
- Respect – We care for each other, our customers and our community.
These values guide how we show up, how we make decisions, and how we work together - every day, in every role.
About the Role
As a Surf Technician, you’ll be at the heart of the surf operation - ensuring sessions run smoothly, safely and on time. You’ll support guests from arrival through to the water, deliver engaging safety briefings, and manage surf equipment to the highest standards. This role combines customer service, organisation and operational awareness in a fast-moving environment.
Key responsibilities include:
- Manage visitor arrival, check-in and equipment issue
- Deliver clear and confident surf safety briefings for sessions and experiences
- Ensure correct equipment allocation, sizing and rotation throughout the day
- Support the smooth running of surf sessions alongside lifeguards and hosts
- Maintain cleanliness, organisation and equipment care across the department
- Monitor stock levels and remove damaged equipment from circulation
- Communicate professionally with guests and team members using radio protocols
- Promote repeat bookings and provide information on videos, pricing and experiences
About You
You’re organised, energetic and confident engaging with customers. You enjoy working as part of a team and take pride in delivering great experiences.
We’re looking for:
- Strong customer service and communication skills
- Confidence delivering group briefings and managing sessions
- Good attention to detail and equipment care
- A proactive, positive mindset aligned with our FAIR values
Qualifications
Experience in a customer-facing or operational role preferred. Willingness to complete Surf Ops, Health & Safety and COSHH training.
What We Offer
We aim to create a workplace where people feel valued, energised and able to bring their best. At The Wave you’ll find:
- 30 days paid holiday (inclusive of bank holidays)
- Free access to our staff surf sessions.
- Multiple discounts across our surf and other offerings.
Our Commitment to Inclusion
We’re built on the idea that everyone should have the chance to experience the joy of surfing and the outdoors - and that starts with our own team. We’re committed to creating a place where people genuinely feel like they belong and be themselves. We welcome different backgrounds, perspectives and experiences, and we work hard to make sure the right people are in the right roles, with the support they need to thrive.
Surf Tech in Bristol employer: Sea Level Wave
Contact Detail:
Sea Level Wave Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Surf Tech in Bristol
✨Tip Number 1
Get to know the company culture! Before your interview, dive into The Wave's values and mission. Show us how you align with our FAIR principles during your chat – it’ll make a great impression!
✨Tip Number 2
Practice your surf safety briefings! We want to see your confidence in action. Grab a friend and run through your delivery – the more engaging, the better. Remember, it’s all about creating a fun experience for our guests!
✨Tip Number 3
Be proactive! If you notice something that needs fixing or improving during your interview, don’t hesitate to mention it. Show us that you’re not just a team player but also someone who takes initiative to enhance the guest experience.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of our community at The Wave. Let’s ride this wave together!
We think you need these skills to ace Surf Tech in Bristol
Some tips for your application 🫡
Show Your Passion for Surfing: When you're writing your application, let your love for surfing shine through! Share any personal experiences or stories that highlight your connection to the ocean and how it aligns with our mission at The Wave.
Emphasise Customer Service Skills: We’re all about creating great experiences for our guests, so make sure to highlight your customer service skills. Talk about times you've gone above and beyond to help someone out – it’ll show us you’re a perfect fit for our team!
Be Organised and Detail-Oriented: As a Surf Technician, organisation is key! In your application, mention any relevant experience where you’ve had to manage equipment or keep things running smoothly. We want to see that you can handle the fast-paced environment we thrive in.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to be part of our community right from the start!
How to prepare for a job interview at Sea Level Wave
✨Know Your Waves
Before the interview, make sure you understand The Wave's mission and values. Familiarise yourself with their commitment to fun, adventure, impact, and respect. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their team.
✨Show Off Your Customer Service Skills
Since this role is all about engaging with guests, be ready to share specific examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to ensure a great experience for someone, and be prepared to discuss these during the interview.
✨Practice Your Briefing Skills
As a Surf Technician, you'll need to deliver safety briefings confidently. Practise explaining safety protocols clearly and concisely. You might even want to do a mock briefing with a friend to get comfortable speaking in front of others and to refine your delivery.
✨Embrace the Team Spirit
The Wave values teamwork, so be sure to highlight your ability to work well with others. Share experiences where you collaborated effectively with colleagues or contributed to a positive team environment. This will demonstrate that you’re not just a lone surfer but someone who thrives in a community setting.
