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For Companies At a Glance
- Tasks: Manage board rentals, assist customers, and ensure surf equipment is ready for action.
- Company: The Wave, a vibrant place where people and nature connect.
- Benefits: 30 days paid holiday, free surf sessions, and exclusive discounts.
- Why this job: Join a fun team and help others enjoy the thrill of surfing.
- Qualifications: Surf knowledge or eagerness to learn, plus great customer service skills.
- Other info: Inclusive workplace that values diverse backgrounds and experiences.
The predicted salary is between 24000 - 36000 £ per year.
Who We Are
The Wave is a place where people and nature come together - creating the right environment for people to thrive - our guests, our team, and our community. Our purpose is to nurture a world of health, hope and happiness with every wave. We’re driven by a spirit of innovation, purpose and possibility.
Our Values – We Are FAIR
- Fun – We take fun seriously! We put smiles on faces.
- Adventurous – We’re game changers, adaptable and explore with optimism.
- Impact – We’re here to create a healthier connection between people and planet.
- Respect – We care for each other, our customers and our community.
These values guide how we show up, how we make decisions, and how we work together - every day, in every role.
About the Role
As a Board Technician, you’ll specialise in boardroom operations, rentals and retail support. You’ll help customers choose the right equipment, manage board hire efficiently, and ensure all surf hardware is maintained, tracked and ready for use. This role blends surf knowledge, customer service and operational organisation.
Key responsibilities include:
- Welcome guests into the boardroom and deliver a professional rental experience
- Advise customers on board selection, sizing and suitability for sessions
- Manage board rentals, returns and till processes accurately
- Carry out visual checks on boards and accessories, logging damage or repairs
- Ensure boards are prepared, turned around quickly and stored correctly
- Support retail sales and product knowledge within the boardroom
- Assist wider Surf Ops with visitor flow, equipment handling and housekeeping
- Communicate clearly with customers and team members using radio etiquette
About You
You’re friendly, organised and confident talking surf equipment. You enjoy helping customers find the right setup and keeping operations running smoothly.
We’re looking for:
- Strong surf equipment knowledge or willingness to learn
- Great customer service and communication skills
- High standards of organisation and care
- A proactive, positive spirit that aligns naturally with our FAIR values.
Qualifications
Experience in retail, rentals or surf-related roles preferred. Comfortable using tills and basic admin systems.
What We Offer
We aim to create a workplace where people feel valued, energised and able to bring their best. At The Wave you’ll find:
- 30 days paid holiday (inclusive of bank holidays)
- Free access to our staff surf sessions.
- Multiple discounts across our surf and other offerings.
Our Commitment to Inclusion
We’re built on the idea that everyone should have the chance to experience the joy of surfing and the outdoors - and that starts with our own team. We’re committed to creating a place where people genuinely feel like they belong and be themselves. We welcome different backgrounds, perspectives and experiences, and we work hard to make sure the right people are in the right roles, with the support they need to thrive.
Board Tech in Bristol employer: Sea Level Wave
Contact Detail:
Sea Level Wave Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Board Tech in Bristol
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they embody their values like FUN and IMPACT. This will help you connect with them during your chat!
✨Tip Number 2
Practice your surf knowledge! Brush up on different types of boards and their uses so you can confidently advise customers. Being knowledgeable will show you're serious about the role and ready to make an impact.
✨Tip Number 3
When you get the chance, share your own experiences with surfing. Relating personal stories can create a connection with the interviewers and demonstrate your passion for the sport and customer service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on being part of our community at The Wave.
We think you need these skills to ace Board Tech in Bristol
Some tips for your application 🫡
Show Your Surf Passion: When you're writing your application, let your love for surfing shine through! Share any experiences you have with surf equipment or how you've helped others find the right gear. We want to see that you're not just a fit for the role, but that you're genuinely excited about it.
Be Clear and Organised: Just like we keep our boardroom tidy, make sure your application is neat and easy to read. Use clear headings and bullet points where necessary. This shows us that you can manage tasks efficiently, which is key for the Board Tech role.
Align with Our Values: Take a moment to reflect on our FAIR values – Fun, Adventurous, Impact, and Respect. We want to see how you embody these in your application. Whether it's through past experiences or your approach to customer service, show us how you can contribute to our positive culture.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at The Wave!
How to prepare for a job interview at Sea Level Wave
✨Know Your Surf Stuff
Brush up on your surf equipment knowledge before the interview. Be ready to discuss different types of boards, their uses, and how to advise customers on the best choices. Showing that you’re passionate about surfing will resonate well with the team.
✨Embrace the FAIR Values
Familiarise yourself with The Wave's values: Fun, Adventurous, Impact, and Respect. Think of examples from your past experiences that demonstrate these values in action. This will show that you align with their culture and can contribute positively.
✨Practice Customer Interactions
Since customer service is key for this role, practice how you would welcome guests and assist them with board rentals. Role-playing common scenarios can help you feel more confident and prepared to handle real-life situations during the interview.
✨Show Your Organisational Skills
Be ready to discuss how you manage tasks and keep things organised. Whether it’s handling rentals or ensuring equipment is ready for use, share specific examples of how you’ve maintained high standards in previous roles. This will highlight your suitability for the position.
