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- Tasks: Serve delicious food and drinks while creating memorable experiences for guests.
- Company: Hilsea Lido, a vibrant leisure destination in Portsmouth.
- Benefits: Competitive pay, flexible hours, staff perks, and growth opportunities.
- Why this job: Join a fun team and make a real impact in a buzzing environment.
- Qualifications: Positive energy, team player, and a passion for great service.
- Other info: Supportive culture with full training provided and opportunities for career progression.
The predicted salary is between 10 - 15 £ per hour.
Jump In – Your Adventure Starts Here! Team Member – Hilsea Lido
Location: Portsmouth
Salary: £12.71/hour, Casual Contract
Hours: Part-time/Full-time (flexible hours including evenings & weekends)
You will be working across all four of our buzzing food and beverage units – from serving delicious coffee in the café to flipping burgers, scooping ice cream, and keeping our grab-and-go kiosk stocked. No two days are the same, and that’s what makes this role so exciting! This is your chance to join a team that’s OPEN. BRAVE. DIRECT. – and help us create unforgettable experiences for every guest who walks through our doors.
What Makes Your Day Amazing:
- Create Memorable Moments
- Greet every guest with a warm smile and make them feel welcome
- Serve food and drinks quickly, accurately, and with genuine care
- Handle questions and requests with positivity and professionalism
- Spot opportunities to go the extra mile and make someone’s day
- Jump between the Café, Burger Kitchen, Ice-Cream Unit, and Kiosk as needed
- Prepare food and drinks following our high standards and safety procedures
- Master allergen awareness and food handling – keeping everyone safe
- Keep displays looking fresh, inviting, and fully stocked
- Maintain spotless service areas that guests love to visit
- Clean and sanitise equipment, surfaces, and back-of-house areas
- Support stock rotation and help reduce waste
- Assist with events and special setups when needed
- Follow all health & safety, fire safety, and food hygiene procedures
- Report any hazards or concerns immediately – no exceptions
- Stay calm and maintain high standards even during busy rushes
- Work as part of a supportive team that has each other’s backs
Our Values Drive Everything We Do:
- CUSTOMER FIRST - Customers are at the heart of everything we do. Our aim is to deliver an exceptional customer experience in a safe and inclusive environment.
- MAKE IT HAPPEN - We have a 'can do' attitude, take ownership for innovation and consistently provide great service.
- OUR PEOPLE, OUR SUCCESS - We work with those passionate about open water swimming and intent on providing world-class experiences.
About You...
More than anything, we’re looking for people who bring positive energy and share our passion for creating something special:
- Your Energy Shows
- Friendly, reliable, and genuinely enthusiastic about great service
- Natural people person who enjoys making connections
- Team player who takes pride in their work
- Flexible and adaptable – ready to jump in wherever needed
- Stay calm and efficient even when things get busy
- Take initiative and don’t wait to be told what needs doing
- Support your teammates and celebrate successes together
- Committed to living our values every single day
What’s in it for You:
Every person makes Hilsea Lido the incredible place it is! Within our energising environment, our talented people work hard, but we make sure there’s plenty of fun too:
- Competitive pay – Fair rates that recognise your contribution
- Flexible scheduling – We work with you to balance work and life
- Full training provided – Learn everything you need to succeed
- Staff perks – Discounts on food, drinks, and venue services
- Great team culture – Supportive colleagues who’ve got your back
- Growth opportunities – Develop your skills and progress your career
- Real impact – Be part of something that’s transforming Portsmouth’s leisure landscape
Ready to Jump In? We are OPEN. BRAVE. DIRECT. If you’re ready to bring your energy, be part of an amazing team, and help create unforgettable experiences for our guests, we want to hear from you! We believe every person has the right to thrive at work. We’re committed to equal employment opportunity and welcome applications from all backgrounds. Should you require any specific accommodations in the recruitment process, please let us know. Ready to make a splash? We can’t wait to meet you!
Food & Beverage Assistant- Hilsea Lido in Portsmouth employer: Sea Lanes
Contact Detail:
Sea Lanes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Assistant- Hilsea Lido in Portsmouth
✨Tip Number 1
Get to know the venue! Before your interview, take a stroll around Hilsea Lido. Familiarise yourself with the food and beverage units, and think about how you can contribute to creating those unforgettable experiences for guests.
✨Tip Number 2
Show off your personality! When you meet the team, let your friendly and enthusiastic side shine through. Remember, they’re looking for someone who’s not just skilled but also a natural people person who can connect with guests.
✨Tip Number 3
Be ready to jump in! During your chat, share examples of how you've been flexible and adaptable in past roles. Highlight times when you’ve taken initiative or supported your teammates – that’s what being part of a great team is all about!
✨Tip Number 4
Don’t forget to ask questions! Show your interest by asking about the team culture, training opportunities, and how they celebrate successes together. This will demonstrate that you’re genuinely excited about joining their amazing team.
We think you need these skills to ace Food & Beverage Assistant- Hilsea Lido in Portsmouth
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you connect with our values.
Tailor Your Application: Make sure to tailor your application to the Food & Beverage Assistant role. Highlight any relevant experience you have in customer service or food handling, and mention how you can contribute to creating memorable moments for our guests.
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Sea Lanes
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Food & Beverage Assistant at Hilsea Lido entails. Familiarise yourself with the different units you'll be working in, like the café and burger kitchen, and think about how you can contribute to creating memorable moments for guests.
✨Show Off Your People Skills
Since this role is all about customer interaction, be ready to demonstrate your friendly and enthusiastic nature. Think of examples from past experiences where you've gone the extra mile for a customer or worked well in a team. This will show that you embody the values of being OPEN, BRAVE, and DIRECT.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle busy situations or difficult customers. Prepare by thinking of specific scenarios where you stayed calm under pressure or took initiative. This will highlight your ability to maintain high standards even during rushes.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how they celebrate successes together. This shows your genuine interest in the role and helps you determine if it's the right fit for you.
