At a Glance
- Tasks: Lead teams in delivering exceptional service across multiple food and beverage units.
- Company: Join a vibrant team at Hilsea Lido, transforming Portsmouth's leisure scene.
- Benefits: Competitive salary, staff perks, flexible hours, and growth opportunities.
- Why this job: Make a real impact while creating memorable experiences for guests.
- Qualifications: Experience in hospitality leadership and a passion for customer service.
- Other info: Dynamic environment with a supportive team and opportunities for professional development.
The predicted salary is between 20000 - 30000 £ per year.
Jump In – Your Adventure Starts Here!
Location: Portsmouth
Salary: £14.10, Casual Contract
Hours: Full-time/Part-time (including evenings & weekends)
You’ll be leading teams across the Café, Burger Kitchen, Ice‑Cream Unit, and Kiosk, ensuring every guest receives outstanding service while supporting your team members to grow and succeed. Building on the vision behind Sea Lanes Brighton, you’ll play a vital role in creating something truly special. This is your chance to join a high‑performing team that is OPEN, BRAVE, DIRECT – and help us deliver memorable experiences that keep people coming back.
What Makes Your Day Amazing
- Lead with Confidence
- Motivate and support your team across all four units with hands‑on leadership
- Be visible, approachable, and engaged – leading from the front
- Provide training and development that helps people shine
- Foster a positive, collaborative team environment where everyone thrives
- Work closely with the General Manager and our partners to deliver excellence
- Drive Exceptional Service
- Champion friendly, efficient service that exceeds expectations
- Handle guest queries and complaints with professionalism and care
- Ensure every interaction is warm, welcoming, and memorable
- Support events and adapt to changing needs with flexibility
- Master Multi‑Unit Operations
- Confidently operate and oversee all four food & beverage units
- Maintain speed, quality, and presentation across every service point
- Ensure strict adherence to safety, hygiene, and allergen procedures
- Spot issues before they become problems and take swift action
- Keep Standards High
- Ensure food and drink preparation meets our quality standards every time
- Oversee cleaning schedules and maintain inviting service areas
- Support stock rotation and manage waste reduction
- Complete compliance documents and operational reports accurately
- Report equipment issues and hazards promptly
- Create Safe Environments
- Follow all legal, company, and safety procedures without exception
- Ensure your team understands and implements safety protocols
- Stay calm under pressure and lead by example during busy periods
- Support a culture where safety is everyone’s responsibility
Our Values Drive Everything We Do
- CUSTOMER FIRST - Customers are at the heart of everything we do. Our aim is to deliver an exceptional customer experience in a safe and inclusive environment.
- MAKE IT HAPPEN - We have a ‘can do’ attitude, take ownership for innovation and consistently provide great service.
- OUR PEOPLE, OUR SUCCESS - We work with those passionate about open water swimming and intent on providing world‑class experiences.
About You…
More than anything, we’re looking for someone who leads with heart and shares our vision of creating something extraordinary.
Your Experience Speaks
- Proven track record in hospitality or customer‑facing leadership roles
- Confident working across multiple units and fast‑paced environments
- Strong understanding of food safety, hygiene, and compliance standards
- Experience training and developing teams to reach their potential
Your Style Inspires
- Hands‑on leadership – you’re in the thick of it, not watching from afar
- Approachable, reliable, and genuinely care about your team’s success
- Thrive under pressure and help others stay calm and focused
- Excellent communicator who can motivate, guide, and support
Your Passion Shows
- Love for hospitality and creating memorable guest experiences
- Customer‑first approach that drives everything you do
- Real sense of purpose – you want to make an impact
- Team player who celebrates wins and supports during challenges
- Committed to living our values every single day
What’s in it for You
- Competitive salary – Recognising your skills and leadership
- A fun, supportive team – We believe in what we’re doing and back each other all the way
- Opportunities for growth – We invest in our people with professional development
- Staff perks – Discounts on food, drinks, and venue services
- Flexible approach – We value work/life balance
- Real impact – Be part of something that’s transforming Portsmouth’s leisure landscape
- Leadership experience – Develop your management skills in a dynamic environment
Ready to Jump In?
We are OPEN, BRAVE, DIRECT. If you’re ready to lead with confidence, support your team to succeed, and help create unforgettable experiences that keep guests coming back, we want to hear from you!
We believe every person has the right to thrive at work. We’re committed to equal employment opportunity and welcome applications from all backgrounds. Should you require any specific accommodations in the recruitment process, please let us know.
Ready to make a splash? We can’t wait to meet you!
Learn more about our vision: hilsealido.co.uk
Food and Beverage Supervisor in Portsmouth employer: Sea Lanes
Contact Detail:
Sea Lanes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food and Beverage Supervisor in Portsmouth
✨Tip Number 1
Get to know the company culture before your interview. Check out their website and social media to see how they interact with customers and what values they promote. This will help you tailor your answers and show that you're a great fit for their team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've motivated a team or handled a tough situation. Being able to share these experiences will demonstrate your hands-on leadership style and how you can thrive under pressure.
✨Tip Number 3
Be ready to showcase your customer-first approach. Prepare to discuss how you've gone above and beyond for guests in previous roles. This aligns perfectly with their mission to deliver exceptional customer experiences.
✨Tip Number 4
Don’t forget to ask questions during your interview! Inquire about team dynamics, training opportunities, and how they support staff growth. This shows your genuine interest in being part of their supportive team and helps you gauge if it’s the right fit for you.
We think you need these skills to ace Food and Beverage Supervisor in Portsmouth
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Share specific experiences where you created memorable guest interactions or led a team to success. We want to see that you genuinely care about making every visit special.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your experience and skills, especially those related to food safety and team leadership. We appreciate a well-structured application that makes it easy for us to see why you're a great fit!
Highlight Your Leadership Style: Since this role is all about leading teams, make sure to emphasise your hands-on leadership approach. Share examples of how you've motivated and supported your team in the past. We’re looking for someone who leads from the front and inspires others!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates. Plus, it shows you’re keen on joining our team at Hilsea Lido!
How to prepare for a job interview at Sea Lanes
✨Know the Venue Inside Out
Before your interview, take some time to research Hilsea Lido and its offerings. Familiarise yourself with their food and beverage units, and think about how you can contribute to creating memorable experiences for guests. This knowledge will show your genuine interest in the role.
✨Showcase Your Leadership Style
Be prepared to discuss your hands-on leadership approach. Share specific examples of how you've motivated teams in fast-paced environments and how you handle guest complaints. Highlighting your ability to lead by example will resonate well with the interviewers.
✨Emphasise Customer-Centric Values
Since the company values a customer-first approach, be ready to talk about how you prioritise customer satisfaction. Share stories that demonstrate your commitment to delivering exceptional service and how you’ve gone above and beyond to ensure a positive experience for guests.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle pressure. Think of scenarios where you had to manage multiple tasks or resolve conflicts within your team. Practising these responses will help you feel more confident during the interview.