At a Glance
- Tasks: Ensure pool safety, provide first aid, and create a welcoming environment for swimmers.
- Company: Join a vibrant community-focused leisure trust at iconic lidos.
- Benefits: Competitive pay, birthday off, discounted memberships, and full training.
- Other info: Flexible hours with opportunities for personal growth and community involvement.
- Why this job: Make a real impact in your community while enjoying a fun, supportive team.
- Qualifications: Experience in lifeguarding and customer engagement; health and safety trained.
The predicted salary is between 30000 - 40000 £ per year.
Based at our Canary Wharf site, you’ll be working to ensure the safe running of the pools and surrounding areas. We are looking for people with experience of open water lifeguarding and a passion for health and wellbeing to deliver an outstanding experience. Ideally, you will already have the Open Water Lifeguard and/or the National Pool Lifeguard Qualification.
Think community vibes and healthy living – our iconic lidos - Canary Wharf, Hilsea Lido, Sea Lanes - are the ultimate destinations for health, fitness, fun, and training. From sun-soaked swims to community events and family days out, they’re places where people connect, recharge, and create lasting memories. Now, we need you to help more people discover the benefits of being part of our community and turn their visits into long‑term commitments.
What your day will look like:
- Every day will bring new energy and fresh faces, but your goal stays the same: connect with our customers, ensure safe use of the pool, and create a welcoming environment for all swimmers.
Drive Safety and Customer Satisfaction
- Ensure the pools are safe and inviting for all users through assertive lifeguarding actions.
- Provide a safe environment where you administer first aid when needed.
- Encourage repeat visitor usage by providing excellent customer interaction to users.
- Monitor the pool area to ensure that it is maintained at a high level of cleanliness.
Be the Voice of South Downs Leisure
- Deliver a friendly, motivating customer experience and make every conversation count.
- Explain Lifeguard interventions clearly and confidently so all users feel comfortable and engaged whilst using the facility.
- Build real relationships that lead to loyalty and long‑term, happy members.
Support the Team and Community
- Work closely with colleagues across the business to ensure a smooth customer journey.
- Share ideas to grow participation and promote events.
- Be ready to get involved at outreach events and in the community networking.
What We’re Looking For
Your Energy
- A natural people person who enjoys talking, connecting, and inspiring action.
- Motivated by providing a safe and welcoming environment for all swimmers where they can develop and enjoy using the pool.
- Passionate about health, fitness, and community.
Your Experience
- Experience in lifeguarding, pool plant operations and customer engagement.
- Focused and motivated to ensure customer expectations are exceeded.
- Confident with interacting with customers in both friendly and assertive situations.
- Health and safety trained and with an understanding of COSHH.
Your Approach
- Approachable, positive, and confident in your abilities.
- Resilient and able to bounce back from challenges.
- A team player who supports others.
- Independent and able to stay motivated when working alone.
What You’ll Get From Us
- Hours to be agreed at interview and worked over fixed rota covering 7 days per week.
- Full training and ongoing support.
- Competitive contractual pay.
- Staff perks including: Super discounted membership at all South Downs Leisure sites, a day off on your birthday, a supportive and fun team who love what they do, and the chance to make a real impact in your community by working with an award‑winning Leisure Trust.
Our Values
- We put the customer first.
- We create safe, inclusive, and memorable experiences for all.
- Make it happen.
- We thrive on challenges, chase goals, and always aim higher.
- Our people, our success.
- We grow together, supporting, celebrating, and winning as a team.
- We’re Inclusive.
- We are an equal opportunities employer and welcome applications from all backgrounds. If you require any adjustments to support your application, just let us know.
Ready to Jump In?
If you're passionate, proactive, and ready to grow our new lifeguarding team, we want to hear from you.
Lifeguards (Full & Part Time vacancies) in London employer: Sea Lanes
At South Downs Leisure, we pride ourselves on being an exceptional employer, offering a vibrant work culture that prioritises health, fitness, and community engagement. Located in the iconic Canary Wharf, our lifeguards enjoy competitive pay, comprehensive training, and unique perks such as discounted memberships and a day off on their birthday, all while making a meaningful impact in the lives of our visitors. Join our supportive team where your passion for safety and customer service can flourish, and help us create memorable experiences for our community.
StudySmarter Expert Advice🤫
We think this is how you could land Lifeguards (Full & Part Time vacancies) in London
✨Tip Number 1
Get to know the company vibe! Before your interview, check out their social media and website. This will help you understand their community focus and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! Since this role is all about connecting with customers, think of some scenarios where you can demonstrate your friendly and assertive communication style. Role-playing with a friend can really help!
✨Tip Number 3
Be ready to share your passion for health and fitness! During your chat, highlight any personal experiences or stories that showcase your enthusiasm for promoting a healthy lifestyle. It’ll resonate well with the team.
✨Tip Number 4
Don’t forget to ask questions! Show your interest by asking about community events or how they engage with members. This not only gives you insight but also demonstrates your eagerness to contribute to their mission.
We think you need these skills to ace Lifeguards (Full & Part Time vacancies) in London
Some tips for your application 🫡
Show Your Passion:Let your love for health, fitness, and community shine through in your application. We want to see how you connect with others and inspire them to enjoy their time at our pools.
Highlight Relevant Experience:Make sure to mention any lifeguarding experience or qualifications you have, like the Open Water Lifeguard or National Pool Lifeguard Qualification. We’re looking for people who can hit the ground running!
Be Personable:Since we value customer interaction, use your application to showcase your friendly and approachable nature. Share examples of how you've built relationships in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Sea Lanes
✨Know Your Lifeguarding Stuff
Make sure you brush up on your lifeguarding qualifications and any relevant health and safety protocols. Be ready to discuss your experience with open water lifeguarding and how it relates to the role. This shows you're not just qualified, but also passionate about keeping swimmers safe.
✨Show Your People Skills
Since this role is all about connecting with customers, think of examples where you've provided excellent customer service or built relationships in previous jobs. Be prepared to share how you can create a welcoming environment and encourage repeat visits.
✨Emphasise Team Spirit
Highlight your ability to work well in a team and support your colleagues. Share experiences where you've collaborated with others to achieve a common goal, especially in a community or leisure setting. This will show that you’re not just a lone wolf but a team player.
✨Be Ready for Scenario Questions
Expect questions about how you'd handle specific situations, like a safety incident or a difficult customer. Think through your responses ahead of time, focusing on your assertiveness and problem-solving skills. This will demonstrate your readiness to tackle challenges head-on.
