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For Companies At a Glance
- Tasks: Lead teams in delivering exceptional service across multiple food and beverage units.
- Company: Join a vibrant team at Hilsea Lido, transforming Portsmouth's leisure scene.
- Benefits: Competitive salary, flexible hours, staff perks, and professional development opportunities.
- Other info: Dynamic environment with opportunities for growth and a supportive team culture.
- Why this job: Make a real impact while creating memorable experiences for guests.
- Qualifications: Experience in hospitality leadership and a passion for customer service.
The predicted salary is between 29000 - 31000 £ per year.
Jump In – Your Adventure Starts Here!
Location: Portsmouth
Salary: £14.10, Casual Contract
Hours: Full-time/Part-time (including evenings & weekends)
You’ll be leading teams across the Café, Burger Kitchen, Ice-Cream Unit, and Kiosk, ensuring every guest receives outstanding service while supporting your team members to grow and succeed. Building on the vision behind Sea Lanes Brighton, you’ll play a vital role in creating something truly special. This is your chance to join a high-performing team that’s OPEN. BRAVE. DIRECT. – and help us deliver memorable experiences that keep people coming back.
What Makes Your Day Amazing
- Lead with Confidence
- Motivate and support your team across all four units with hands‑on leadership
- Be visible, approachable, and engaged – leading from the front
- Provide training and development that helps people shine
- Foster a positive, collaborative team environment where everyone thrives
- Work closely with the General Manager and our partners to deliver excellence
- Champion friendly, efficient service that exceeds expectations
- Handle guest queries and complaints with professionalism and care
- Ensure every interaction is warm, welcoming, and memorable
- Support events and adapt to changing needs with flexibility
- Confidently operate and oversee all four food & beverage units
- Maintain speed, quality, and presentation across every service point
- Ensure strict adherence to safety, hygiene, and allergen procedures
- Spot issues before they become problems and take swift action
- Ensure food and drink preparation meets our quality standards every time
- Oversee cleaning schedules and maintain inviting service areas
- Support stock rotation and manage waste reduction
- Complete compliance documents and operational reports accurately
- Report equipment issues and hazards promptly
- Follow all legal, company, and safety procedures without exception
- Ensure your team understands and implements safety protocols
- Stay calm under pressure and lead by example during busy periods
- Support a culture where safety is everyone’s responsibility
Our Values Drive Everything We Do
- CUSTOMER FIRST - Customers are at the heart of everything we do. Our aim is to deliver an exceptional customer experience in a safe and inclusive environment.
- MAKE IT HAPPEN - We have a 'can do' attitude, take ownership for innovation and consistently provide great service.
- OUR PEOPLE, OUR SUCCESS - We work with those passionate about open water swimming and intent on providing world‑class experiences.
About You
More than anything, we’re looking for someone who leads with heart and shares our vision of creating something extraordinary:
- Your Experience Speaks
- Proven track record in hospitality or customer‑facing leadership roles
- Confident working across multiple units and fast‑paced environments
- Strong understanding of food safety, hygiene, and compliance standards
- Experience training and developing teams to reach their potential
- Hands‑on leadership – you’re in the thick of it, not watching from afar
- Approachable, reliable, and genuinely care about your team’s success
- Thrive under pressure and help others stay calm and focused
- Excellent communicator who can motivate, guide, and support
- Love for hospitality and creating memorable guest experiences
- Customer‑first approach that drives everything you do
- Real sense of purpose – you want to make an impact
- Team player who celebrates wins and supports during challenges
- Committed to living our values every single day
What’s in it for You
- Competitive salary – Recognising your skills and leadership
- A fun, supportive team – We believe in what we’re doing and back each other all the way
- Opportunities for growth – We invest in our people with professional development
- Staff perks – Discounts on food, drinks, and venue services
- Flexible approach – We value work/life balance
- Real impact – Be part of something that’s transforming Portsmouth’s leisure landscape
- Leadership experience – Develop your management skills in a dynamic environment
Ready to Jump In? We are OPEN. BRAVE. DIRECT. If you’re ready to lead with confidence, support your team to succeed, and help create unforgettable experiences that keep guests coming back, we want to hear from you! We believe every person has the right to thrive at work. We’re committed to equal employment opportunity and welcome applications from all backgrounds. Should you require any specific accommodations in the recruitment process, please let us know. Ready to make a splash? We can’t wait to meet you!
Locations
Food and Beverage Supervisor in Hampshire, Portsmouth employer: Sea Lanes
Contact Detail:
Sea Lanes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food and Beverage Supervisor in Hampshire, Portsmouth
✨Tip Number 1
Get to know the company culture before your interview. Check out their website and social media to see how they interact with customers and what values they promote. This will help you tailor your answers and show that you're a great fit for their team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've motivated a team or handled a tough situation. Being able to share these experiences will demonstrate your hands-on leadership style and how you can thrive under pressure.
✨Tip Number 3
Be ready to showcase your customer-first approach during the interview. Prepare to discuss how you've gone above and beyond for guests in the past, as this aligns perfectly with their mission of delivering exceptional customer experiences.
✨Tip Number 4
Don’t forget to ask questions! Show your interest by asking about team dynamics, training opportunities, and how they support staff growth. This not only helps you gauge if it’s the right fit but also shows that you’re genuinely invested in the role.
We think you need these skills to ace Food and Beverage Supervisor in Hampshire, Portsmouth
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Share specific experiences where you created memorable guest interactions or led a team to success. We want to see that customer-first attitude in action!
Be Authentic and Personal: Don’t be afraid to inject a bit of your personality into your application. We’re looking for someone who leads with heart, so share your story and what drives you in the food and beverage industry. Make it personal, and we’ll feel your passion!
Highlight Your Leadership Skills: Make sure to emphasise your hands-on leadership experience. Talk about how you've motivated teams, handled challenges, and fostered a positive environment. We want to know how you lead from the front and support your team members to grow.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to showcase your skills and experiences in a way that aligns perfectly with our values. Let’s make this happen together!
How to prepare for a job interview at Sea Lanes
✨Know the Company Values
Before your interview, take some time to understand the company's values, especially their focus on customer service and teamwork. Be ready to share examples of how you've embodied these values in your previous roles.
✨Showcase Your Leadership Style
As a Food and Beverage Supervisor, your leadership style is crucial. Prepare to discuss specific instances where you've motivated your team or handled challenges effectively. Highlight your hands-on approach and how you support your team's growth.
✨Demonstrate Problem-Solving Skills
Expect questions about how you would handle guest complaints or operational issues. Think of real-life scenarios where you've successfully resolved problems and be ready to explain your thought process and actions.
✨Prepare for Multi-Unit Operations Questions
Since you'll be overseeing multiple units, be prepared to discuss your experience managing different areas simultaneously. Share strategies you've used to maintain quality and efficiency across various service points.