Supervisor - 12th Knot

A lifestyle Hotel based on Londons eccentric South Bank. With 354 bedrooms, award-winning food and drink outlets and an electric energy, Sea Containers London is a destination where glamour meets brutalism and it's your London anchor on the River Thames.

As a Supervisor, youll support the day-to-day operations of the rooftop bar, ensuring exceptional guest experiences and smooth service throughout each shift. Youll lead by example on the floor, guide and support the bar and floor teams, and step in confidently when the management team needs you.

Key Responsibilities:

• Oversee service and shift operations in collaboration with the management team

• Motivate, support, and guide front-of-house team members

• Deliver outstanding guest experiences through warm, professional service

• Maintain a strong presence on the floor during peak hours

• Assist with opening and closing procedures

• Ensure adherence to health, safety, and licensing standards

• Handle guest feedback with professionalism and prompt action

• Support stock control and daily reporting where required

Salary:£13.27 p/h + tronc

#HI-CAT

At Sea Containers London we are committed to giving our employees the skills and support required to deliver extraordinary experiences, and most importantly, to grow in their careers. On top of this we also like to offer our teams a wide range of benefits including:

• Guest experience including dinner and drinks

• 6 complimentary nights a year at any Lore Group hotel

• Lore Group Employee & Immediate Family Rates

• Lore Group Friend and Family Rates

• 50% Employee discount and 25% Friends and Family discount at over 800 partner hotels via Lore Discovery

• 50% discount in Lore Group restaurants and bars

• Discounts in our spa and cinema

• Contribution towards Health – Cash Plan

• 2 days paid volunteering leave per year

• Life Assurance

• Length of service incentives (additional holiday)

• Bespoke training programmes

• Free meals on duty

• Incentives such as Ride-to-Work and season ticket loan

• Quarterly employee award ceremony and company staff parties

• Employee assistance programme

Location: London

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