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For Companies At a Glance
- Tasks: Keep guest rooms spotless and welcoming, ensuring a top-notch experience.
- Company: Sea Containers London is a vibrant lifestyle hotel on the iconic South Bank.
- Benefits: Enjoy perks like free meals, discounts, and complimentary hotel stays.
- Why this job: Join a dynamic team where your attention to detail makes a real impact.
- Qualifications: No prior experience needed, just a passion for cleanliness and hospitality.
- Other info: Flexible hours and opportunities for career growth await you!
A lifestyle Hotel based on London’s eccentric South Bank. With 354 bedrooms, award-winning food and drink outlets and an electric energy, Sea Containers London is a destination where glamour meets brutalism – and it\’s your London anchor on the River Thames.
The Role As a Room Attendant, you will play a vital part in ensuring our guests enjoy a spotless, comfortable, and welcoming stay. You will take pride in maintaining our beautifully designed rooms to the highest standards, while embodying the warmth and spirit of Sea Containers London.Key Responsibilities
Salary: £14.04 p/h + service charge, plus benefits
At Sea Containers London we are committed to giving our employees the skills and support required to deliver extraordinary experiences, and most importantly, to grow in their careers. On top of this we also like to offer our teams a wide range of benefits including:
Guest experience including dinner and drinks
6 complimentary nights a year at any Lore Group hotel
Lore Group Employee & Immediate Family Rates
Lore Group Friend and Family Rates
50% Employee discount and 25% Friends and Family discount at over 800 partner hotels via Lore Discovery
50% discount in Lore Group restaurants and bars
Discounts in our spa and cinema
Contribution towards Health – Cash Plan
2 days paid volunteering leave per year
Life Assurance
Length of service incentives (additional holiday)
Bespoke training programmes
Free meals on duty
Incentives such as Ride-to-Work and season ticket loan
Quarterly employee award ceremony and company staff parties
Employee assistance programme
Location: London
Room Attendant employer: Sea Containers London
Contact Detail:
Sea Containers London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant
✨Tip Number 1
Familiarise yourself with the hotel’s unique style and atmosphere. Sea Containers London has a distinct blend of glamour and brutalism, so understanding this aesthetic can help you align your approach to cleaning and presenting rooms in a way that reflects the hotel's brand.
✨Tip Number 2
Showcase your attention to detail during any interactions. As a Room Attendant, your ability to notice small details can set you apart. Be prepared to discuss how you've maintained high standards in previous roles or how you would approach specific cleaning tasks.
✨Tip Number 3
Demonstrate your commitment to teamwork. The role involves collaborating with housekeeping and front office teams, so be ready to share examples of how you've successfully worked in a team environment in the past.
✨Tip Number 4
Prepare to discuss your knowledge of health and safety procedures. Understanding COSHH and manual handling is crucial for this role, so brush up on these topics and be ready to explain how you would apply them in your daily tasks.
We think you need these skills to ace Room Attendant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Room Attendant position. Tailor your application to highlight your relevant experience in cleaning and customer service.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous roles in housekeeping or hospitality. Mention specific tasks you performed that align with the responsibilities listed, such as maintaining cleanliness and responding to guest requests.
Showcase Attention to Detail: Since the role requires a keen eye for detail, provide examples of how you've demonstrated this in past jobs. Whether it's through maintaining high standards of cleanliness or ensuring guest satisfaction, make sure to illustrate your commitment to quality.
Craft a Personalised Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Mention why you want to work at Sea Containers London specifically, and how you can contribute to creating a warm and welcoming environment for guests.
How to prepare for a job interview at Sea Containers London
✨Show Your Attention to Detail
As a Room Attendant, attention to detail is crucial. During the interview, highlight any previous experience where you demonstrated this skill, whether in cleaning, organising, or maintaining standards. Use specific examples to illustrate how your meticulous nature has positively impacted guest experiences.
✨Understand the Importance of Guest Experience
Make sure to convey your understanding of how a clean and welcoming room contributes to the overall guest experience. Discuss how you would respond to guest requests and ensure their comfort, showing that you prioritise their needs and satisfaction.
✨Familiarise Yourself with Health and Safety Procedures
Since health and safety are paramount in this role, be prepared to discuss relevant procedures, such as COSHH and manual handling. Demonstrating your knowledge of these practices will show that you take safety seriously and are ready to comply with industry standards.
✨Emphasise Teamwork Skills
Working collaboratively with the housekeeping and front office teams is essential. Share examples from past roles where you successfully worked as part of a team, highlighting your communication skills and ability to support colleagues in achieving common goals.
