At a Glance
- Tasks: Lead and shape team member experience in a vibrant hotel environment.
- Company: Sea Containers London, a lifestyle hotel on the iconic South Bank.
- Benefits: Competitive salary, career development, discounts, and unique perks.
- Other info: Join a creative team dedicated to exceptional guest service and employee growth.
- Why this job: Make a real impact on employee culture and wellbeing in hospitality.
- Qualifications: Experience in HR or People & Culture, preferably in hospitality.
The predicted salary is between 40000 - 50000 € per year.
A lifestyle hotel based on London's eccentric South Bank. With over 354 bedrooms, award-winning food and drink outlets and an electric energy, Sea Containers London is a destination where glamour meets brutalism - and it’s your London anchor on the River Thames.
Sea Containers London is seeking a dynamic and people-focused People & Culture Manager to lead and shape the team member experience within one of London’s most creative and vibrant hospitality environments. This role plays a key part in driving a positive, inclusive, and high-performing culture that reflects the brand's energy, innovation, and commitment to exceptional guest service.
Acting as both a strategic partner to leadership and a trusted advisor to our team members, the successful candidate will be responsible for delivering people initiatives that support business objectives while enhancing engagement, wellbeing, and performance across the hotel. The People & Culture Manager will champion a values-led culture, embedding initiatives that promote collaboration, diversity, equity, and inclusion throughout all departments.
They will oversee the full employee lifecycle, including leading effective recruitment strategies to attract top talent, ensuring a seamless and engaging onboarding experience, and designing learning and development programmes that support career progression and internal growth. Working closely with department heads, they will also play a crucial role in succession planning and building a strong talent pipeline.
A significant part of the role involves managing employee relations, serving as the primary point of contact for HR matters and providing expert guidance to managers on performance management, employee engagement, and conflict resolution. The role requires confidence in handling disciplinary and grievance processes, ensuring all practices are fair, consistent, and fully compliant with UK employment law.
Alongside this, the People & Culture Manager will drive performance management processes, including appraisals and goal setting, while using data and insights to continually improve employee satisfaction and retention. Operationally, the role is responsible for ensuring all HR processes run efficiently and compliantly, including maintaining accurate team member records, overseeing payroll coordination, and managing HR systems.
The successful candidate will also lead on wellbeing initiatives, promoting a supportive workplace culture and ensuring employee benefits remain competitive and meaningful. The ideal candidate will have proven experience in a similar People & Culture or HR Manager role, preferably within hospitality or a lifestyle-led brand, alongside a strong understanding of UK employment legislation and HR best practices.
They will bring excellent interpersonal and communication skills, with the ability to build strong relationships at all levels of the organisation. A proactive, hands-on approach combined with strategic thinking is essential, as is a high level of integrity, creativity, and passion for delivering exceptional employee experiences. A CIPD Level 5 qualification or working towards is required.
In return, Sea Containers London offers a competitive salary and benefits package, opportunities for career development, and the chance to work in a unique and inspiring environment on London’s South Bank.
If this sounds of interest to you, please get in touch!
At Sea Containers London we are committed to giving our employees the skills and support required to deliver extraordinary experiences, and most importantly, to grow in their careers. On top of this we also like to offer our teams a wide range of benefits including:
- Guest experience including dinner and drinks
- 6 complimentary nights a year at any Lore Group hotel
- Lore Group Employee & Immediate Family Rates
- Lore Group Friend and Family Rates
- 50% Employee discount and 25% Friends and Family discount at over 800 partner hotels via Lore Discovery
- 50% discount in Lore Group restaurants and bars
- Discounts in our spa and cinema
- Contribution towards Health - Cash Plan
- Life Assurance
- Length of service incentives (additional holiday)
- Bespoke training programmes
- Free meals on duty
- Incentives such as Ride-to-Work and season ticket loan
- Quarterly employee award ceremony and company staff parties
People & Culture Manager employer: Sea Containers London
Sea Containers London is an exceptional employer that fosters a vibrant and inclusive work culture, making it an ideal place for those passionate about hospitality. With a commitment to employee growth, the hotel offers extensive career development opportunities, competitive benefits, and a unique environment on London's South Bank, where creativity and innovation thrive. Join us to be part of a team that values collaboration, diversity, and exceptional guest service.
StudySmarter Expert Advice🤫
We think this is how you could land People & Culture Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join online forums, and don’t be shy about reaching out to current employees at Sea Containers London. A friendly chat can open doors!
✨Tip Number 2
Show your personality! When you get that interview, let your passion for people and culture shine through. Share your ideas on how to enhance team member experiences and create an inclusive environment. We love creativity!
✨Tip Number 3
Research is key! Familiarise yourself with Sea Containers London’s values and culture. Think about how your experience aligns with their mission and be ready to discuss it. This shows you’re genuinely interested in being part of the team.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note. It’s a great way to express your appreciation and reiterate your enthusiasm for the role. Plus, it keeps you fresh in their minds!
We think you need these skills to ace People & Culture Manager
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how your values align with our vibrant culture at Sea Containers London. Share why you're excited about joining our team and how you can contribute to our unique environment.
Tailor Your CV:Make sure your CV is tailored specifically for the People & Culture Manager role. Highlight your relevant experience in hospitality and any initiatives you've led that promote diversity and inclusion. We love seeing how you've made a positive impact in previous roles!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate well-structured applications that get straight to the heart of your achievements and skills.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on being part of our team at Sea Containers London!
How to prepare for a job interview at Sea Containers London
✨Know the Company Culture
Before your interview, dive deep into Sea Containers London's culture. Familiarise yourself with their values and how they promote inclusivity and collaboration. This will help you align your answers with what they’re looking for in a People & Culture Manager.
✨Showcase Your Experience
Be ready to discuss your previous roles in HR or People & Culture, especially within hospitality. Prepare specific examples of how you've driven employee engagement, managed performance processes, or implemented successful recruitment strategies. This will demonstrate your hands-on experience and strategic thinking.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills, especially around employee relations and conflict resolution. Think of scenarios where you’ve successfully navigated difficult situations and be ready to share your approach and outcomes.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about their current initiatives for employee wellbeing or how they measure employee satisfaction. This shows your genuine interest in the role and helps you gauge if the company is the right fit for you.
