At a Glance
- Tasks: Manage Employee Relations cases and support managers in a vibrant hospitality environment.
- Company: Join Sea Containers London, a stylish hotel on the iconic South Bank.
- Benefits: Enjoy discounts, complimentary stays, and bespoke training programmes.
- Other info: Be part of a supportive culture with exciting career development opportunities.
- Why this job: Make a real impact in a dynamic team while growing your HR career.
- Qualifications: Experience in Employee Relations and strong understanding of UK employment law.
The predicted salary is between 36000 - 60000 £ per year.
A lifestyle Hotel based on London's eccentric South Bank. With over 354 bedrooms, award-winning food and drink outlets and an electric energy, Sea Containers London is a destination where glamour meets brutalism - and it's your London anchor on the River Thames.
Sea Containers London is seeking a confident and commercially aware People & Culture Executive with strong Employee Relations experience to join our team. This role is ideal for someone who thrives in a fast-paced hospitality environment, is comfortable managing complex ER cases, and can partner effectively with managers while protecting the business and supporting our people.
You will play a key role in delivering operational HR support, with a strong focus on Employee Relations, compliance, and risk management. You will be trusted to manage cases with confidence, provide pragmatic advice to managers, and ensure all processes are legally compliant and aligned with company values. This role is based at Sea Containers London, with regional support required.
Key Responsibilities- Lead and manage low to mid-level ER cases end-to-end, including investigations, disciplinary hearings, grievances, performance management and absence cases
- Support and coach managers through complex people matters
- Ensure all cases are managed in line with employment law and ACAS best practice
- Draft investigation reports, outcome letters and formal documentation
- Support senior stakeholders with risk-based advice
- Escalate high-risk cases appropriately
- Manage onboarding and probation processes
- Oversee Right to Work compliance and visa tracking
- Coordinate exits and ensure compliant offboarding
- Maintain accurate records in Workday
- Produce ER and people metrics reports
- Support audits and compliance reviews
- Champion engagement initiatives and team activities
- Own engagement calendar and benefits promotion
- Support internal development and training initiatives
- You will be confident, resilient and comfortable operating in a busy hospitality setting.
- Proven experience managing Employee Relations cases independently
- Strong understanding of UK employment law
- Experience drafting formal documentation (investigation reports, outcome letters, settlement discussions etc.)
- Ability to influence and challenge managers constructively
- High emotional intelligence and discretion
- CIPD Level 3 or 5 (or working towards)
- Hospitality or multi-site experience
- Experience supporting senior stakeholders
- Confidence handling sensitive or high-risk cases
At Sea Containers London we are committed to giving our employees the skills and support required to deliver extraordinary experiences, and most importantly, to grow in their careers. On top of this we also like to offer our teams a wide range of benefits including:
- Guest experience including dinner and drinks
- 6 complimentary nights a year at any Lore Group hotel
- Lore Group Employee & Immediate Family Rates
- Lore Group Friend and Family Rates
- 50% Employee discount and 25% Friends and Family discount at over 800 partner hotels via Lore Discovery
- 50% discount in Lore Group restaurants and bars
- Discounts in our spa and cinema
- Contribution towards Health - Cash Plan
- Life Assurance
- Length of service incentives (additional holiday)
- Bespoke training programmes
- Free meals on duty
- Incentives such as Ride-to-Work and season ticket loan
- Quarterly employee award ceremony and company staff parties
- Employee assistance programme
People & Culture Executive in London employer: Sea Containers London
Sea Containers London is an exceptional employer that fosters a vibrant and inclusive work culture, offering employees the opportunity to thrive in a dynamic hospitality environment. With a strong commitment to professional development, our team members benefit from bespoke training programmes, generous employee discounts, and unique perks such as complimentary stays at our hotels. Located on the iconic South Bank, we provide a supportive atmosphere where your contributions are valued, and your career can flourish.
StudySmarter Expert Advice🤫
We think this is how you could land People & Culture Executive in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company culture and values. At Sea Containers London, they value engagement and support, so think about how your experience aligns with that. Be ready to share examples of how you've handled complex ER cases in the past.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build your confidence. Focus on articulating your experience in Employee Relations and how you can contribute to the team at Sea Containers London.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Sea Containers London family.
We think you need these skills to ace People & Culture Executive in London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of flair into your cover letter and CV. Remember, we’re all about that electric energy here at Sea Containers London!
Tailor Your Application:Make sure to tailor your application specifically for the People & Culture Executive role. Highlight your Employee Relations experience and how it aligns with our needs. We love seeing candidates who take the time to connect their skills with what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, especially when it comes to complex topics like ER cases. Use bullet points where necessary to make your achievements stand out!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our amazing culture and benefits!
How to prepare for a job interview at Sea Containers London
✨Know Your ER Basics
Make sure you brush up on your Employee Relations knowledge before the interview. Understand the key processes like investigations, disciplinary hearings, and grievances. Being able to discuss these confidently will show that you're ready to handle the complexities of the role.
✨Showcase Your Emotional Intelligence
This role requires a high level of emotional intelligence, so be prepared to share examples of how you've navigated sensitive situations in the past. Think about times when you've influenced managers or resolved conflicts effectively—these stories will resonate well with the interviewers.
✨Familiarise Yourself with UK Employment Law
Since compliance is a big part of the job, make sure you’re up to speed with UK employment law and ACAS best practices. You might be asked specific questions about legal compliance, so having this knowledge will help you stand out as a candidate who can protect the business while supporting its people.
✨Prepare Questions for Them
Interviews are a two-way street, so think of insightful questions to ask about the company culture and their approach to employee engagement. This not only shows your interest in the role but also helps you gauge if Sea Containers London is the right fit for you.
