Executive Personal Assistant

Are you looking for a career where you can make a real difference in people's day? We are seeking an Executive Personal Assistant to join our team based from our Head Office in London Bridge (hybrid working). As one of our Executive Personal Assistants, you will enable the Executive Team to focus on what matters most by expertly organising, prioritising and managing their day-to-day activity, with a proactive, flexible approach. You will provide high-quality meeting and administrative support, manage information with precision, and use sound judgement and autonomy to make the best use of executive time.

Working collaboratively and discreetly, you will deliver a seamless, professional service that reflects our ways of working and meets the highest standards of accuracy and confidentiality.

What you'll do:

• Provide high-quality support, drafting presentations, reports and correspondence with accuracy and strong attention to detail.
• Manage calls, emails and queries, prioritising and ensuring timely responses.
• Manage Executive diaries, using judgement to anticipate conflicts and optimise time.
• Arrange meetings, coordinate logistics, prepare papers, reports and capture actions or minutes.
• Organise leadership events and conferences end-to-end.
• Book travel, accommodation and venues in line with policy.
• Maintain records including timesheets, annual leave and documentation with precision.
• Process expenses, purchases and reconcile credit card statements with high attention to detail.
• Track and follow up actions to ensure timely completion.
• Welcome guests and support meetings at locations across the network.
• Manage inboxes and maintain organised filing systems.
• Provide ad-hoc support including onboarding, presentations, report writing and travel.
• Manage diary conflicts and make decisions on behalf of the Director.
• Maintain awareness of key stakeholders and contacts.
• Carry out additional duties, responding with flexibility to evolving business needs.
• Develop and maintain a strong understanding of the business and its operating environment.

The experience you'll need:

• You keep our leaders one step ahead.
• You expertly manage diaries and priorities to make the best use of Executive time.
• You're brilliantly organised.
• You spin many plates without dropping any, keeping everything running smoothly.
• You communicate with impact.
• You build strong relationships and handle communication with clarity, professionalism and confidence.
• You are calm under pressure.
• You adapt quickly, juggle changing priorities and stay composed in a fast-paced environment.
• You think 'what if'.
• You anticipate needs, solve problems early and work independently to keep things moving.
• You are trusted with sensitive information.
• You handle sensitivity with discretion, accuracy and integrity.
• You connect the dots.
• You collaborate effortlessly with colleagues to create a polished, professional experience for everyone, unblocking anything that gets in the way.

A trusted extension of the Executive, you confidently manage stakeholders, protect executive time and take strong ownership of outcomes.

Other things to know:

• This vacancy may close early if we receive a large number of applications. So, make sure you get yours in early.
• All offers of employment are subject to satisfactory references, a right to work verification, a basic criminal record check, and a pre-employment medical assessment.
• Work visa sponsorship isn't available for this role.
• If you applied but weren't successful in getting a similar role at Southeastern, please wait six months before applying again.

What you'll get in return:

• Along with your salary, the rewards you'll get include a final salary pension.
• 24 days annual leave allowance (plus bank holidays).
• Free rail travel across our networks.

A bit about Southeastern: We're one of Britain's busiest train operators, serving London, Kent and parts of East Sussex. We run over 1,700 trains a day, carrying more than 500,000 passengers and serving 180 stations. However, working on our railway is more than getting passengers from A to B. It's about all the little moments that make a difference to their journey.

It's also about making our railway a great place to work and building a team that represents the communities we serve. We're committed to creating an inclusive, supportive environment, and we're proud that this continues to be recognised through employer accreditations and our ongoing endorsement as a WORK180 Employer for Women.

Our ways of working are what we expect of everyone at Southeastern. They are powerful. Tiny moments, every day, from every one of us, add up to massive, positive change. Improving how it feels to work here and how it feels to travel with us.

At the heart of everything we do, our Safeguarding Team works to keep our customers, colleagues, and the public safe by improving safeguarding measures and knowledge, making sure everyone gets home safe, every day.