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For Companies At a Glance
- Tasks: Manage HR recognition programs and employee benefits while ensuring smooth administration processes.
- Company: Join Southeastern, a leading train operator serving London and beyond, committed to making a difference.
- Benefits: Enjoy hybrid working, free rail travel, 24 days annual leave, and a final salary pension.
- Why this job: Be part of a close-knit team making a real impact on people's journeys and experiences.
- Qualifications: Strong IT skills, excellent communication, and extensive administration experience are essential.
- Other info: Salary pending a pay reward for 2025; apply early as the vacancy may close soon.
The predicted salary is between 30000 - 42000 £ per year.
Are you looking for a career where you can make a real difference in peoples day.
We are seeking a Recognition and Benefits Assistant to join our team based from our Head Office in London Bridge.
This role includes travelling to other Southeastern sites across the network as required and has hybrid working with the option to work up to 2 days a week at home based on business needs.
2025 is the 200th anniversary of the first-ever passenger rail journey, so were celebrating our proud history and our bright future.
Can you move people? Apply now.What youll do
Reporting to the Recognition and Benefits Manager, your role will be to manage and streamline the administration processes of the HR recognition programs, employee benefits and any other related processes.
Duties will include, but not be limited to:
- Administering the Companys reward schemes, ensuring vouchers are stored, issued and recorded in accordance with Company procedures and all nominations are followed through to conclusion to enable employees to be rewarded in a timely manner.
- Assisting with the organisation of award ceremonies for long service, retirements and reward schemes including preparation of all speech material and gifts.
- Undertaking the administration of any new company benefits schemes that are available to eligible employees.
- Being responsible for the running and administration of the flexible benefit scheme, ensuring new entrants receive relevant information and providing advice and application information on taking up the scheme to all eligible Managers.
- Informing payroll of pay adjustments and outstanding balance for leavers
- Undertaking administration for private medical insurance for all eligible Managers, providing general advice.
- Ensuring the timely submittance of information relating to all benefits administered through the Compensation & Benefits function for taxation purposes.
- Managing the interface between the Company and Rail Staff Travel to ensure service levels are maintained and providing up to date information on new entrants, leavers, transfers and change of address.
- Liaising with other TOCs over reciprocal travel arrangements and seeking to begin relations where necessary.
- Being responsible for all Duty travel on the company and other TOC services, maintaining travel document stocks to the appropriate level and ensuring records are up to date and auditable.
- Taking appropriate action with any travel irregularities which are identified and reporting to the relevant individuals.
- Supporting and providing cover for the Recognition and Benefits Manager as required.
The experience youll need
To be considered for this role we recommend you demonstrate the below in your application;
- A good working knowledge of IT systems to include Word and Excel
- Excellent communication skills and the ability to get on with people at all levels
- Extensive administration experience including preparing reports and excellent record keeping skills
- Have strong interpersonal and communication skills both written and verbal
- Be highly organised and able to work well under pressure
- Have a flexible and co-operative approach to work
- As part of a small, close-knit team, were looking for someone who is flexible in their approach, proactive, and happy take on a task wherever needed.
PLEASE NOTE THAT THE SALARY FOR THIS ROLE IS PENDING A PAY REWARD FOR 2025. ONCE THIS HAS BEEN CONFIRMED, THE SALARY FOR THIS ROLE WILL INCREASE IN LINE WITH THE AGREED PERCENTAGE.
As proud members of the Armed Forces Covenant and Disability Confident Scheme, we will offer you an interview if you apply under these schemes and meet the minimum criteria for the role. Find out more here.
Other things to know
- This vacancy may close early if we receive a large number of applications. So, make sure you get yours in early.
- All offers of employment are subject to satisfactory references, a right to work verification, a basic criminal record check, and a pre-employment medical assessment. Work visa sponsorship isnt available for this role.
- If you applied but werent successful in getting a similar role at Southeastern, please wait six months before applying again.
Find out more about our recruitment process and get tips to help you apply.
What youll get in return
Along with your salary, the rewards youll get include:
- a final salary pension
- 24 days annual leave allowance (plus bank holidays)
- free rail travel across our networks.
Meaning you can feel secure in your career as well as fulfilled by your work. Click here to see our full range of amazing benefits.
A bit about Southeastern
Were one of Britain\’s busiest train operators, serving London, Kent and parts of East Sussex. We run over 1,700 trains a day, carrying more than 500,000 passengers and serving 180 stations.
However, working on our railway is more than getting passengers from A to B. Its about all the little moments that make a difference to their journey.
Its also about making our railway a great place to work. With a team that represents the communities we serve. This is a journey were fully committed to and were proud to have been named a Great Place to Work at the 2023 National Rail Awards and endorsed as a WORK180 Employer for Women.
Our ways of working are what we expect of everyone at Southeastern. They are powerful. Tiny moments, every day, from every one of us, add up to massive, positive change. Improving how it feels to work here and how it feels to travel with us.
At the heart of everything we do, our Safeguarding Team works to keep our customers, colleagues, and the public safe by improving safeguarding measures and knowledge making sure everyone gets home safe, every day.
Learn more about our railway.
Recognition & Benefits Assistant - 12 Month Maternity Cover in South East London employer: SE Trains Ltd
Contact Detail:
SE Trains Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Recognition & Benefits Assistant - 12 Month Maternity Cover in South East London
✨Tip Number 1
Familiarise yourself with the company's recognition and benefits programmes. Understanding how these schemes work will not only help you in the role but also show your genuine interest during interviews.
✨Tip Number 2
Network with current or former employees of Southeastern, especially those in HR or administration roles. They can provide valuable insights into the company culture and expectations for the Recognition & Benefits Assistant position.
✨Tip Number 3
Prepare to discuss your organisational skills and how you've managed multiple tasks under pressure in previous roles. This is crucial for the administrative aspects of the job, so have specific examples ready.
✨Tip Number 4
Showcase your communication skills by being clear and concise in any interactions with the recruitment team. Whether it's during a phone call or an interview, effective communication is key to making a good impression.
We think you need these skills to ace Recognition & Benefits Assistant - 12 Month Maternity Cover in South East London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Recognition & Benefits Assistant role. Focus on your administration experience, communication skills, and any IT proficiency, particularly in Word and Excel.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific duties from the job description that excite you and explain how your background makes you a great fit for the team.
Highlight Relevant Experience: In your application, emphasise any previous roles where you managed administrative processes or worked in HR. Use examples to demonstrate your organisational skills and ability to work under pressure.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at SE Trains Ltd
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Recognition & Benefits Assistant. Familiarise yourself with HR recognition programmes and employee benefits, as well as the specific tasks mentioned in the job description. This will help you answer questions confidently and demonstrate your genuine interest in the role.
✨Showcase Your Communication Skills
Since excellent communication is key for this position, prepare examples of how you've effectively communicated with colleagues at all levels in previous roles. Be ready to discuss how you handle different situations, especially when it comes to liaising with various stakeholders.
✨Demonstrate Your Organisational Skills
This role requires strong organisational abilities, so come prepared with examples of how you've managed multiple tasks or projects simultaneously. Discuss any tools or methods you use to stay organised, especially in high-pressure situations.
✨Emphasise Your Team Player Attitude
As part of a small, close-knit team, it's important to show that you're flexible and cooperative. Prepare to share instances where you've worked collaboratively with others, taken on various tasks, or supported team members to achieve common goals.
